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StorageSync User’s Guide 

9 

SimpleTech Contact Information 
 

 

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Friday, from 6:30 am until 5:30 pm Pacific Time, by calling (800) 367-7330 or 
(949) 476-1180. Voice mail is available during non-business hours. 

 

 

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products. We encourage you to visit us at

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Customer Support, the customer-satisfaction arm of SimpleTech, is available toll-
free, Monday through Friday, from 6:30 am until 5:30 pm Pacific Time, by 
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Summary of Contents for FV-U35/250

Page 1: ...StorageSync Backup Restore Synchronization Software User s Guide ...

Page 2: ... notice and does not represent a commitment on the part of SimpleTech Inc SimpleTech Inc assumes no responsibility for any inaccuracies that may be contained in this User s Guide SimpleTech Inc makes no commitment to update or keep current the information in this User s Guide and reserves the right to make changes to this User s Guide and or product without notice No part of this manual may be rep...

Page 3: ...Strategy 6 Synchronizing Your Data 7 Typographic Conventions 8 SimpleTech Contact Information 9 CHAPTER 2 INSTALLATION 11 Minimum Requirements 12 Installing StorageSync 12 System Changes 18 New Icon 18 New Directories 18 Windows Registry Changes 18 CHAPTER 3 STORAGESYNC BASICS 21 Starting StorageSync 22 Starting StorageSync Automatically 22 Starting StorageSync Manually 22 Accessing StorageSync th...

Page 4: ...eviewing Your Current Restore Settings 53 Reviewing Your Restore Options 53 Restoring Encrypted Backup Files 54 CHAPTER 6 SYNCHRONIZING DATA 57 Using StorageSync to Synchronize Data 58 Data Synchronization Procedure 58 Detailed Synchronization Procedure 61 Selecting a Source Drive and a Target Media Drive 61 Selecting a Media Drive 63 Selecting Files and Directories for Synchronization 64 Reviewin...

Page 5: ...t 78 Editing the Exception List 79 Deleting Files or File Extensions from the Exception List 80 Main Window Size 80 APPENDIX B UPGRADE INSTRUCTIONS 81 Upgrading to the Professional Version 82 APPENDIX C FREQUENTLY ASKED QUESTIONS 85 APPENDIX D UNINSTALLING STORAGESYNC 91 APPENDIX E GLOSSARY 95 INDEX 99 ...

Page 6: ...geSync Welcome Window 25 Figure 10 Example of Balloon Help on the Welcome Window 27 Figure 11 Backup Window 28 Figure 12 Example of Online Help 29 Figure 13 Exit StorageSync Message 31 Figure 14 Backup Window 35 Figure 15 Enter Password for Encryption 37 Figure 16 Sample Activity Summary Window After a Data Backup Operation 37 Figure 17 Drive Management Screen 38 Figure 18 Example of Selecting a T...

Page 7: ...gure 31 Drive Management Screen 62 Figure 32 Example of Selecting a Target Media Drive 63 Figure 33 Example of Selecting Files and Folders for Synchronization 65 Figure 34 Reports Window 69 Figure 35 Viewing Detailed Report Information 70 Figure 36 Precautionary Message when Deleting All Reports 70 Figure 37 Settings Window 73 Figure 38 Backup Reminder 77 Figure 39 File Name Prompt 79 Figure 40 Sa...

Page 8: ... 1 System Tray Menu Options 23 Table 2 Welcome Window Buttons 25 Table 3 StorageSync Settings 30 Table 4 Backup Settings 42 Table 5 Restore Settings 53 Table 6 Restore Options 53 Table 7 Synchronize Options 65 Table 8 Summary of StorageSync Settings 72 ...

Page 9: ...on Chapter 1 Contents Product Overview 2 StorageSync Editions 2 StorageSync Features 4 Why StorageSync 5 The High Cost of Lost Data 5 Developing a Backup Strategy 6 Synchronizing Your Data 7 Typographic Conventions 8 SimpleTech Contact Information 9 ...

Page 10: ...re to another This feature makes StorageSync not just a backup and restore program but also an ideal synchronization tool StorageSync also boasts a media profiler capability that remembers the settings used with the backup jobs for each removable media drive If you change removable media drives StorageSync automatically uses the backup settings associated with the removable media drive you attache...

Page 11: ...ion Registering the Evaluation Version of StorageSync transforms the program into the Standard Edition The Standard Edition of StorageSync does not have an expiration date and delivers powerful backup restore and synchronization features see Standard Edition Features on page 4 When you start the Standard Edition the initial screen shows the name of the registered user and the program serial number...

Page 12: ...a Auto Launch Launches StorageSync automatically when a removable media drive is connected to your computer Reports StorageSync provides a robust reporting capability that logs all backup restore and synchronization tasks performed You can access this log to see the status of these activities Reminder StorageSync does not take backup lightly For that reason StorageSync can automatically remind you...

Page 13: ...ds Power outages File corruption Virus attack Backing up your data with StorageSync is your only insurance against data loss The High Cost of Lost Data Data loss can be very expensive For businesses lost data is not only costly in dollars downtime and productivity but also in terms of survival According to the National Archives and Records Administration in Washington D C 93 of companies that lose...

Page 14: ...extend back for several backup periods Less important data usually does not need an elaborate backup plan though you should back up this data regularly Get into the habit of backing up data on a regular basis How often you back up data is based on how critical the data is and how frequently it changes The important factor to consider is to incorporate it into your routine For convenience StorageSy...

Page 15: ...ation on a number of computers For example you might edit and store a subset of data on a notebook computer and yet another subset on a home computer while keeping the entire set of data on the computer at the office The challenge of using different computers is figuring out how to guarantee access to the latest version of data In addition to being an ideal backup and restore solution StorageSync ...

Page 16: ...llowing typographical conventions are used Notes indicate information of particular importance Cautions identify an operating procedure practice condition or statement that must be strictly observed to prevent undesirable results Graphical User Interface GUI controls and buttons are shown in bold Hyperlinks are blue The first time a technical term is used it appears as a blue hyperlink Clicking th...

Page 17: ...ation requests to the SimpleTech e mail address at support simpletech com Fax Number You can also send your requests for information to our 24 hour fax number 949 476 1209 Web Site Our Web site contains valuable information including LiveSupport about our products We encourage you to visit us at http www simpletech com Customer Support Customer Support the customer satisfaction arm of SimpleTech i...

Page 18: ...10 StorageSync User s Guide Notes ...

Page 19: ...StorageSync User s Guide 11 Chapter 2 Installation Chapter 2 Contents Minimum Requirements 12 Installing StorageSync 12 System Changes 18 ...

Page 20: ...MHz and higher RAM At least 64 MB Available hard disk space At least 5 MB Installing StorageSync After confirming that your computer meets the minimum requirements use the following procedure to install StorageSync 1 If you have removable storage attached to your computer disconnect the storage form your computer 2 If you have the CD version of StorageSync insert the CD into your computer s CD ROM...

Page 21: ...ync Setup License Agreement 3 Read the License Agreement then click I accept the agreement to accept it You must accept the License Agreement to install StorageSync 4 Click the Next button to continue The Install Options screen in Figure 2 appears ...

Page 22: ... Settings window see Auto Launch on page 76 6 By default StorageSync will be installed for all users of this computer If you want only administrators to access StorageSync uncheck Install StorageSync for all users Windows XP 2000 7 The path under Select folder for installation shows the location where StorageSync will be installed You can change this location if desired either by typing a new path...

Page 23: ...torageSync for 60 days without registering it however StorageSync will remind you every seven days that you need to register the product If you prefer you can register StorageSync later by clicking the Register button on a secondary window or by clicking the Start button pointing to Programs pointing to StorageSync and clicking StorageSync Registration You must have Internet access to register Sto...

Page 24: ...orageSync User s Guide 10 Click Yes The screen in Figure 5 appears Figure 5 StorageSync Registration Screen 11 Click Register The registration form in Figure 6 appears Figure 6 StorageSync Registration Form ...

Page 25: ... you need to reference it 15 If you disconnected removable storage from your computer reconnect it 16 Start StorageSync manually see Starting StorageSync Manually on page 22 The Welcome window appears The Welcome window and secondary windows are described in Chapter 3 You must register StorageSync before you can upgrade to the Professional version If you do not register StorageSync during the inst...

Page 26: ... RegApp exe Uninstall exe In addition a Help subdirectory containing help files is installed in the StorageSync directory Windows Registry Changes StorageSync adds two keys to the Windows Registry key The following key HKEY_CURRENT_USER SOFTWARE StorageSync affects the data saving and last reminder popup date time features in the Professional version of StorageSync This key is removed when Storage...

Page 27: ...he following data is written to the Registry Key HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Run In this string Value name is StorageSync exe Value is path_to_storage_sync StorageSync exe where path_to_storage_sync is the path to the StorageSync installation folder for example C Program Files StorageSync ...

Page 28: ...20 StorageSync User s Guide Notes ...

Page 29: ...StorageSync 22 Accessing StorageSync through the System Tray 23 Understanding the Welcome Window 24 Understanding Secondary Windows 28 Accessing StorageSync s Online Help 29 StorageSync Default Settings 30 Exiting StorageSync 31 Chapter 3 StorageSync Basics ...

Page 30: ...lly Starting StorageSync Automatically When StorageSync is configured to start automatically it begins each time your computer boots without requiring your intervention In this mode StorageSync runs in the background and can be accessed through an icon in the System tray in the Windows taskbar Clicking the StorageSync icon in the taskbar displays the System tray menu see Accessing StorageSync thro...

Page 31: ...bled not checked Figure 8 StorageSync System Tray Menu Table 1 describes the options in the StorageSync System tray menu Table 1 System Tray Menu Options Parameter Description Backup Displays the Backup window where you can back up files onto a media drive see Using StorageSync to Back Up Data on page 34 Launch StorageSync Displays the Welcome window see Understanding the Welcome Window on page 24...

Page 32: ...ically If Auto Open Backup Window is also checked StorageSync displays the Backup window automatically To enable Auto Launch uncheck this option This option is also available in the StorageSync Settings window see Auto Launch on page 76 Exit StorageSync Closes the StorageSync program Understanding the Welcome Window The Welcome window appears when you start StorageSync manually see Starting Storag...

Page 33: ...torageSync Restore window See Data Restore Procedure on page 46 Opens the StorageSync File Synchronization window See Data Synchronization on page 58 Opens the StorageSync Settings window See Appendix A StorageSync Settings on page 71 Opens the StorageSync Reports window See Viewing StorageSync Reports on page 68 Opens the StorageSync Help window See Accessing StorageSync s Online Help on page 29 ...

Page 34: ...e Web page Takes you to the SimpleTech Flash Card Web page Takes you to the SimpleTech Bonzai Web page Takes you to the SimpleTech Web site For your convenience balloon help appears when you move the pointer over these buttons informing you of the button s function Figure 10 shows an example of the balloon help that appears when the pointer is over the BACKUP button ...

Page 35: ...StorageSync User s Guide 27 Figure 10 Example of Balloon Help on the Welcome Window ...

Page 36: ...s secondary window lets you back up data from your computer s hard drive to a target media drive Figure 11 Backup Window The information shown in secondary windows varies For example the information in the Backup window varies from that in the Restore window Despite this difference the secondary windows are organized similarly Buttons along the left side let you access other secondary windows to p...

Page 37: ... in the window Accessing StorageSync s Online Help For your convenience StorageSync provides a comprehensive online help facility that is geared to all levels of users To access the online help click the HELP button on the Welcome window or on any secondary window Figure 12 shows an example of StorageSync s online help Topics appear in the pane on the right Clicking a topic displays the informatio...

Page 38: ...ssion default Compress to single archive Compress to multiple archives requires upgrade to Professional Edition Compression Quality Low requires upgrade to Professional Edition Use Encryption Disabled requires upgrade to Professional Edition File Revision Disabled requires upgrade to Professional Edition Restore Options Replace all files without confirmation default Replace only old files Auto Lau...

Page 39: ...the background where it can be accessed from the System tray Click the StorageSync icon in the System tray and click Exit When the message in Figure 13 asks whether you are sure you want to exit StorageSync click Yes to exit or No to keep the program running in the background The StorageSync program closes and the icon is removed from the System tray Never exit StorageSync while the program is bac...

Page 40: ...32 StorageSync User s Guide Notes ...

Page 41: ...StorageSync User s Guide 33 Chapter 4 Backing Up Data Chapter 4 Contents Using StorageSync to Back Up Data 34 Data Backup Procedure 34 Detailed Backup Instructions 37 ...

Page 42: ...etween secondary windows or exit the program This feature is especially useful if you back up the same files because it eliminates having to select the same files each time you want to perform a backup After you back up data you can use the procedure in the next chapter to restore the data Data Backup Procedure The following procedure describes how to use StorageSync to back up data For detailed i...

Page 43: ...y your source and target media drives if you have not already specified these drives See Selecting a Source Drive and a Target Media Drive on page 38 Under Select Files and Directories for Backup use the left and right list boxes to check the directories and files you want to back up See ...

Page 44: ...r Current Settings review your backup settings and change them if necessary See Reviewing Your Current Backup Settings on page 41 7 Under Backup Options select whether you want an incremental or full backup See Incremental or Full Backup on page 42 8 Click the Backup button 9 If you do not have encryption enabled proceed to the next step Otherwise StorageSync prompts you for a password see Figure ...

Page 45: ...the data has been backed up an Active Summary window appears with status information about the Backup operation see Figure 16 The Log Window shows information about the backup operation that was entered into the StorageSync Log 11 Click OK to remove the Activity Summary window Figure 16 Sample Activity Summary Window After a Data Backup Operation ...

Page 46: ... s you want to back up The target media drive is the drive that will hold the backed up files The Drives button on the left side of the StorageSync window lets you specify these drives When you click this button the Drive Manager screen appears see Figure 17 This screen shows the source and target drives that are available as well as their drive information If you have more than one drive click th...

Page 47: ...han one target drive you can specify more than one target drive To remove a target drive click the drive under Target Media Drives and click the left arrow to move the drive back under Source Drives There must always be at least one source drive and one target media drive to back up files The source and target drives you select remain in effect for all other tasks for example restore and synchroni...

Page 48: ...individual files or entire directories To back up individual files In the left list box click the name of a drive or directory When the files associated with that drive or directory appear in the right list box click the check box in front of each file you want to back up If you decide not to back up a file click its checkbox again to remove the checkmark To back up individual directories In the l...

Page 49: ...ack up your data review the settings in the Current Settings area If necessary click the Settings button in the Backup window to change these settings to suit your needs then return to the Backup window to resume your backup operation After you verify settings and target media click the Backup button in the lower right corner of the Backup window to back up the files to the selected target media d...

Page 50: ... Specifies the maximum number of file versions that can be saved Default is disabled Professional Edition only Saving to log Saves information about backup operations in the StorageSync log Default is enabled Reminder Automatically reminds you to backup data based on the number of user specified days Default is disabled Incremental or Full Backup Under Backup Options you can select whether the bac...

Page 51: ...StorageSync User s Guide 43 Notes ...

Page 52: ......

Page 53: ...StorageSync User s Guide 45 Chapter 5 Restoring Backed Up Data Chapter 5 Contents Using StorageSync to Restore Data 41 Detailed Restore Instructions 42 Restoring Encrypted Backup Files 48 ...

Page 54: ...ou can configure StorageSync to overwrite files on the media drive with like named files on your computer s hard drive without confirmation or to restore only newer files from the media drive StorageSync also gives you the option of saving the restore results to a log Data Restore Procedure The following procedure describes how to restore data backed up with StorageSync For detailed information ab...

Page 55: ... 51 5 Under Select Files and Directories for Restore use the left and right list boxes to check the directories and files you want to restore See Selecting Files and Directories for Restore on page 51 6 Under Current Settings review your restore settings and change them if necessary See Reviewing Your Current Restore Settings on page 53 7 Review the Restore Options and change them if necessary See...

Page 56: ...a location where the backed up data is to be restored see Figure 21 Select a location and click OK A screen shows the status of the restore This screen has a Background button you can click to move the restore operation to the background Figure 21 Select Folder 9 After the data has been restored an Active Summary window appears with status information about the Restore operation see Figure 22 The ...

Page 57: ...es The source drive is the repository that will hold the restored files The Drives button on the left side of the StorageSync window lets you specify these drives When you click this button the Drive Manager screen appears see Figure 17 This screen shows the source and target drives that are available as well as their drive information If you have more than one drive click the drive to view its in...

Page 58: ...dia Drives see Figure 25 If you have more than one target drive you can specify more than one target drive To remove a target drive click the drive under Target Media Drives and click the left arrow to move the drive back under Source Drives There must always be at least one source drive and one target media drive to restore files The source and target drives you select remain in effect for all ot...

Page 59: ...drives and directories contained on the media drive appear in the left list box under Select Files and Directories for Restore Selecting Files and Directories for Restore Two list boxes appear below Select Files and Directories for Restore You use these list boxes to tell StorageSync which directories and files to restore The left list box shows the backed up directories on the source media drive ...

Page 60: ...ndividual directories In the left list box click the check box in front of each directory you want to restore All subdirectories left list box and files right list box associated with the directories you selected are checked To omit a subdirectory or file from being restored click its check box to remove the checkmark To restore all directories In the left list box click the check box in front of ...

Page 61: ...lace Only Old Files Only restores files on your computer s hard drive that have an older date than corresponding files on the source media Replace all files without confirmation Restores all backed up data regardless of the date on the source media Default is enabled Reviewing Your Restore Options StorageSync provides a number of restore options Table 6 summarizes the StorageSync restore options T...

Page 62: ... the restore operation For security each password character appears as an asterisk However you can view passwords by clicking Show Hide to remove the checkmark If you enter the correct password StorageSync restores the files as described in step 9 under Data Backup Procedure Figure 26 Enter Password for Decryption If you are restoring files from more than one backup job with each job encrypted usi...

Page 63: ... Show Hide to remove the checkmark then look for the appropriate password enter it and click OK Add one or more passwords to the list of passwords and click Add after each typed password This is useful if you are restoring multiple backup jobs that have their own unique password Decide not to restore the files that require this password by clicking Skip Skip the entire restore job by clicking Skip...

Page 64: ...56 StorageSync User s Guide Notes ...

Page 65: ...StorageSync User s Guide 57 Chapter 6 Synchronizing Data Chapter 6 Contents Using StorageSync to Synchronize Data 52 Data Synchronization Procedure 52 Detailed Synchronization Instructions 55 ...

Page 66: ...s on the hard drive overwrite the corresponding files on the media drive Take no action This setting allows you to maintain different versions of the same file on the hard drive and media drive In addition StorageSync provides an option for deleting files from the media drive if the corresponding files no longer exist on the hard drive Enabling this feature ensures that files that have been delete...

Page 67: ...Selecting a Media Drive on page 63 5 Under Select Folders to Synchronize use the left and right list boxes to check the directories and files on the source media drive that you want to synchronize with the files on your computer s hard drive See Selecting Files and Directories for Synchronization on page 64 6 Under Synchronization Options select the appropriate selection See Reviewing Your Synchro...

Page 68: ...ure 30 appears with a color coded list of the files that are different This Color Means Red The file on the media drive has either moved or been deleted from your computer s hard drive Green A newer version of the file resides on your computer s hard drive Purple A newer version of the file resides on the media drive 8 Check one or more files in the screen or click Check All to check them all or U...

Page 69: ...drive The target media drive is the drive that holds the backed up files The source drive is the repository that holds the restored files The Drives button on the left side of the StorageSync window lets you specify these drives When you click this button the Drive Manager screen appears see Figure 31 This screen shows the source and target drives that are available as well as their drive informat...

Page 70: ...es appear below Source Drives You select at least one of these source drives to be a target drive by clicking the drive under Source Drives then clicking the right arrow to move the drive below Target Media Drives see Figure 32 If you have more than one target drive you can specify more than one target drive To remove a target drive click the drive under Target Media Drives and click the left arro...

Page 71: ...media drives use the Select Media Drive drop down list to select the source media drive that contains the data you want to synchronize with the data on your computer s hard drive When you select a source media drive the drives and directories contained on the media appear in the left list box under Select Files and Directories for Restore ...

Page 72: ...e of a drive or directory When the files associated with that drive or directory appear in the right list box click the check box in front of each file you want to synchronize If you decide not to synchronize a file click its checkbox again to remove the checkmark To synchronize individual directories In the left list box click the check box in front of each directory you want to synchronize All s...

Page 73: ...ser s Hard Drive Allows files on the selected media drive to overwrite the corresponding files on your computer s hard drive regardless of their date and time This option affects all files color coded in green or purple on the synchronize list Hard Drive overwrites selected Media Drive Allows files on your computer s hard drive to be backed up onto the selected media drive This option affects all ...

Page 74: ...66 StorageSync User s Guide Notes ...

Page 75: ...StorageSync User s Guide 67 Chapter 7 StorageSync Reports Chapter 7 Contents Overview 60 Viewing StorageSync Reports 60 ...

Page 76: ...orts window shows The date and time when each StorageSync operation was performed The number of files involved with the operation The status of the operation for example Completed or Interrupted The activities are arranged with the most current one at the top Once the reports are displayed you can view detailed report information print the report or delete individual or all reports Viewing Storage...

Page 77: ...s Guide 69 Figure 34 Reports Window 2 To view detailed information about a report click a report in the Reports window Detailed information about the selected report appears in the lower half of the window see Figure 35 ...

Page 78: ...ton No warning message appears before an individual report is deleted Therefore be sure you do not need a report before deleting it 5 To delete all logs and reports in the Reports window and on the selected media drive click the Delete All button When the message in Figure 36 appears click Yes to delete all the reports or click No to retain them Figure 36 Precautionary Message when Deleting All Re...

Page 79: ...StorageSync User s Guide 71 Appendix A StorageSync Settings Appendix A Contents Displaying the Settings Window 65 Professional Edition Features 66 Standard Edition Features 68 ...

Page 80: ... or Professional Edition of StorageSync Table 8 Summary of StorageSync Settings Setting Default Setting StorageSync Activity See Page Professional Edition Features Compression Type None Backup 74 Compression Quality Low Backup 74 Use Encryption Disabled Backup 75 File Revision Disabled Backup 75 Standard Edition Features Restoring Options Replace old files without confirmation Restore 76 Auto Laun...

Page 81: ...meters that suit your requirements When you finish click the Apply button to activate your selections Alternatively you can return StorageSync to its default parameters at any time even after you click the Apply button and exit the Settings window by clicking the Set Default Settings button If you change settings in the Settings window and try to exit without clicking Apply a message asks whether ...

Page 82: ...isioning feature It also increases processing time for restoring and deleting files For this reason we recommend you use Compress to multiple archives when you require compression for backing up data However if you prefer to encapsulate all the backed up files into a single archive for ease of transfer e mail FTP or via media drive we recommend that you use full backup and use Compress to single a...

Page 83: ...ckup Files on page 54 If you try to open an encrypted file outside of StorageSync for example by using Windows Explorer the information in the file is rendered unintelligible File Revision Activity Backup operations Settings Disabled default Enabled File Revision lets you backup multiple versions or revisions of the same file If you enable this option you can save up to 20 revisions of the same fi...

Page 84: ...file being restored already exists at the destination it is replaced only if the restored file is newer than the one at the destination Standard Edition Features Auto Launch Activity General operation Settings Disabled Enabled default StorageSync continuously listens for media drives being connected to and removed from your computer If Auto Launch is enabled when you connect a removable media driv...

Page 85: ...n is turned on Reminder Activities Backup and restore operations Settings Disabled default Enabled Reminder allows StorageSync to automatically remind you to back up your data If you enable this option you can specify how often you would like StorageSync to remind you about backing up your data from 1 day to 31 days Figure 38 shows an example of the StorageSync reminder When this reminder appears ...

Page 86: ...remain checked even if you move to another secondary window or exit the program This feature is useful when you back up the same files By remembering the files and folders StorageSync saves you the time of having to select them each time you want to back them up Use Exception List Activity Backup operations Settings Empty by default Use Exception List lets you exclude files and file extensions fro...

Page 87: ...ppears under File Extensions See Figure 40 5 To add more files and file extensions to the Exception List repeat steps 2 through 4 Figure 40 Sample File Names and File Extensions in the Exception List Editing the Exception List If you want to change the file or file extension in the Exception List use the following procedure to edit the Exception List 1 If a check mark does not appear next to Use E...

Page 88: ...ing message does not appear before a file or file extension is deleted from the Exception List Therefore be sure you no longer want the file or file extension in the Exception List before you delete it 1 If a check mark does not appear next to Use Exception List check it 2 Click the file or file extension you want to delete 3 Click the Delete button for File if you selected a file or File Extensio...

Page 89: ...StorageSync User s Guide 81 Appendix B Upgrade Instructions Appendix B Contents Upgrading to the Professional Version 74 ...

Page 90: ...ional version of StorageSync The upgrade procedure is conducted online Therefore you must have an Internet connection to upgrade to the Professional version of StorageSync 1 From a secondary window click the UPGRADE button The Upgrade window appears see Figure 41 If you do not see an UPGRADE button it means you did not register StorageSync Click UPGRADE and register the program see page 16 After y...

Page 91: ...ess Your password will be sent to the e mail address you specified After you receive the password you can continue with this procedure 5 Complete the information requested by the following screens When you finish the SimpleTech Direct Store will send a 16 digit Upgrade Key to the e mail address you specified 6 Enter the Upgrade Key into the appropriate field in the Upgrade window then click the Up...

Page 92: ...84 StorageSync User s Guide Notes ...

Page 93: ...StorageSync User s Guide 85 Appendix C Frequently Asked Questions ...

Page 94: ...less space for backed up files on the removable media drive but increases the time required to back up files Using a lower compression quality consumes more space on the media drive but takes less time to perform backup operations Determine whether space or time is more important and select the appropriate setting If you backup frequently use the lower compression rate Otherwise use the higher set...

Page 95: ...ng StorageSync through the System Tray on page 23 What pitfalls should I avoid when backing up data Do not select temporary files and folders for backup because they increase backup times In fact temporary files and folders are not meant to be backed up Examples of such temporary files and folders are C Documents and Settings ComputerName Local Settings Temporary Internet Files C Documents and Set...

Page 96: ...only be viewed they cannot be written to a hard drive For this reason backed up hidden and read only files can only be restored when those files have been deleted from your computer s hard drive Many files that are critical to the operation of your computer are hidden or read only files Using StorageSync to back up these files is particularly useful in case these files are accidentally deleted fro...

Page 97: ...nd time to StorageSync To resolve this close all open files that are to be synchronized When I click Cancel or Background why does StorageSync sometimes seem to pause before responding to my request If StorageSync is performing a task when you click Cancel or Background you may experience a slight delay because the program must complete the current task before responding to your request This pause...

Page 98: ...90 StorageSync User s Guide Notes ...

Page 99: ...StorageSync User s Guide 91 Appendix D Uninstalling StorageSync ...

Page 100: ... procedure to uninstall the program If you uninstall StorageSync from your computer you will not be able to back up restore or synchronize files using this computer 1 Click the Start button 2 Point to Programs StorageSync and Uninstall The uninstallation screen appears see Figure 43 Figure 43 Uninstallation Screen ...

Page 101: ... StorageSync installed on your computer If you clicked Uninstall the warning message in Figure 44 appears Figure 44 Uninstallation Warning Message 4 Click OK to continue with the uninstallation Or click Cancel to cancel it If you click OK the StorageSync application is uninstalled from your computer ...

Page 102: ...94 StorageSync User s Guide Notes ...

Page 103: ...StorageSync User s Guide 95 Appendix E Glossary ...

Page 104: ... of a group of five algorithms Compression Storing data in a format that requires less space than usual Data backup The process of backing copying files from your computer to backup media Encryption The translation of data into a secret code Encryption is the most effective way to achieve data security Encrypted data is referred to as cipher text Extension Letters at the end of a filename Filename...

Page 105: ...tray The area located in the Windows taskbar at the bottom next to the clock The System tray contains a miniature icon of StorageSync for easy access Clicking the StorageSync icon in the System tray displays a menu for performing the most common StorageSync tasks ...

Page 106: ...98 StorageSync User s Guide Notes ...

Page 107: ...78 adding files 78 deleting files or file extensions 80 editing 79 Exiting StorageSync 31 F Features 4 File revisioning 5 75 Frequently asked questions 86 G Glossary 96 I Installation instructions 12 miniumum requirements 12 system changes 18 M Main window size 80 Manually starting StorageSync 22 Media drives 2 7 profiler 4 Media profiler 78 Minimum requirements 12 O Online help 29 Overview 2 P Pr...

Page 108: ...ting 22 starting automatically 22 starting manually 22 System tray menu 23 uninstalling 92 upgrading 82 StorageSync features Professional Edition 4 compression 74 compression quality 74 file revision 75 restoring options 76 use encryption 75 Standard Edition 4 auto launch 76 auto open Backup window 77 main window size 80 media profiler 78 reminder 77 save to log 78 use exception list 78 StorageSyn...

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