Warranty
6
For parts or assistance, call Simer Customer Service at 1-800-468-7867
RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.
Limited Warranty
SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) of its products that they are free from defects in material and workmanship
for a period of twelve (12) months from the date of the original consumer purchase.
If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at
SIMER’s option, subject to the terms and conditions set forth below. The original purchase receipt and product warranty information label are required
to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is
limited to repair or replacement of product only – Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at 1-800-468-7867.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased
immediately after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests
for service will be accepted if received more than 30 days after the warranty expires.
Warranty does not apply to products used in commercial/rental applications.
Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage pumps that have seen service
and been removed carry a contamination hazard with them.
If your sewage pump has failed:
• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
General Terms and Conditions
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to the following: (1)
acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence, abuse, accident, misapplication, tampering, or alteration;
(3) failures due to improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused
by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES
SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary
from state to state.
SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115
Phone: 1-800-468-7867 • Fax: 1-800-390-5351 • Web Site: SimerPump.com
Product
Warranty Period
BW85P, CM10, CMK, M40, M40P
90 days
2300, 2310, 2330, 2520ULST, 2943, 2955, 2956, 2957, 2960, 5023SS, A5500
2 Years
4” Submersible Well Pumps, 2945, 2958, 2975PC, 2985, 3075SS, 3983, 3984, 3963, 3995, 3997
3 Years
Pre-Charge Water System Tank, 3985, 3986, 3988, 3989
5 Years
