007-4486-001
117
Chapter 5
5.
Ordering, Removing, Upgrading, Installing
Replacement Parts
If you suspect a hardware problem, use the diagnostic flowchart in “Diagnosing the
Problem” in Chapter 4 to help isolate the problem before contacting your local SGI
service provider.
The following topics are covered in this chapter:
•
“Ordering a Replacement Part”
•
“Replacing the System Module”
•
“Replacing the RM7000class CPU Module”
•
“Replacing the R12000class CPU Module”
•
“Replacing the System Drive”
•
“Replacing the Audio-visual Module”
•
“Replacing the Power Supply”
•
“Replacing the CD-ROM Drive”
•
“Replacing the Chassis”
•
“Replacing the PCB on the PCI Tray”
Ordering a Replacement Part
To order a replacement part, follow these steps:
1.
Before contacting your local SGI service provider, locate the following information.
You can record the information in the space provided in Table 5-1.
•
System serial number (see “Locating Your Workstation’s Serial Number” in
Chapter 1).
•
Hardware configuration information including hardware upgrades and IRIX
software version (from the Toolchest, select
System Manager
).