104
007-4486-001
Chapter 4: Troubleshooting
Figure 4-1
Diagnostic Flow Chart #1
No
No LED
Yes
No
Solid
red
LED
Yes
No
Blinking
amber
LED
Yes
No
No boot
tune
Yes
No
Solid
green
LED
Yes
SYMPTOM
POSSIBLE SOLUTION
POSSIBLE CAUSE
SYMPTOM
POSSIBLE SOLUTION
POSSIBLE CAUSE
• No power to system
• Power supply failure
• CPU module failure
• Memory diagnostic failure
• Volume set too low
• Headphones plugged in
• Speaker failure
• System diagnostics
successful
• Check power
connections
• Replace power supply
Contact your local SGI service provider. Have your system serial number ready for part replacement information
• Re-seat CPU module
• Replace CPU module
No
Solid
amber
LED
Yes
• System board failure
• Re-seat CPU module
• Re-seat DIMMS on
system board
• Replace system board
• Verify slots 1 and 2 are
populated
• Re-seat DIMMs on system
board
• Replace DIMMs
• Turn up volume
• Check if headphones
are connected
• Replace system board
• Replace chassis
• Record message
Yes
No
Error
code
message
?