Running Diagnostic Tests
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Confidence Tests
There are confidence tests for the mouse, keyboard, monitor, audio subsystem, external
SCSI devices (excluding hard disks), Presenter, and ISDN connection.
To run the confidence tests, from the Toolchest, select
System
>
Confidence Tests
.
Double-click the icon for the part that you believe is faulty, and follow the online
instructions
.
IDE Tests
The Interactive Diagnostic Environment (IDE) tests are more comprehensive than the
confidence tests, and take longer (as long as 30-45 minutes) to run. Follow these steps:
1.
Turn off the workstation, wait a few seconds, and then turn it on again.
2. When you see the System Startup message (Figure 4-4), click
Stop for Maintenance
,
or press
Esc
.
Figure 4-4
System Startup Message
3. When you see the System Maintenance menu, select
Run Diagnostics
, or type
3
on
the keyboard.
Tip:
You can stop the tests at any time by pressing
Esc
.
Note:
If you cannot reach the System Maintenance menu, your system is faulty. If
you cannot run the diagnostics, you may have a faulty disk drive or another
problem. Contact your service provider.
4. When the tests are complete, you see a message with the results of the tests. Press
Enter
and then
Esc
to return to the System Maintenance menu, from which you can
restart the system.