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BIOS Error Beep Codes

007-5536-001

BIOS Error Beep Code List

The following list of error codes my be helpful in diagnosing certain system problems.

BIOS Error Beep Codes

Beep Code

Error Message

Description

1 beep

Refresh

Circuits have been reset. (Ready to
power up)

5 short beeps + 1 long beep

Memory error

No memory detected in the system

8 beeps 1 continuous beep
(with the front panel OH
LED on)

Display memory
read/write error System
Overheat

Video adapter missing or with faulty
memory 1 continuous beep with the
front panel OH LED on

Summary of Contents for Altix XE340

Page 1: ...SGI Altix XE340 User s Guide 007 5536 001 ...

Page 2: ...7 7202 of the DoD FAR Supplement or sections succeeding thereto Contractor manufacturer is Silicon Graphics Inc 46600 Landing Parkway Freemont CA 94538 TRADEMARKS AND ATTRIBUTIONS Silicon Graphics Altix SGI and the SGI logo are registered trademarks of Silicon Graphics Inc in the United States and or other countries worldwide Intel Itanium and Xeon are trademarks or registered trademarks of Intel ...

Page 3: ...007 5536 001 iii Record of Revision Version Description 001 July 2009 First Release ...

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Page 5: ...cessors 3 Memory 3 Serial ATA SAS 3 PCI Expansion Slots 3 Ethernet Ports 3 On board Controllers Ports 4 Graphics Controller 4 Other Features 4 InfiniBand 4 System Power 6 Disk Drive Subsystem 6 Control Panel 6 Rear I O Panel 7 Cooling System 7 1U Twin System Notes 7 System Power 7 System Backplane and Drives 8 ...

Page 6: ... 11 Mechanical Loading 11 Circuit Overloading 11 Reliable Ground 11 Installing the System into a Rack 12 Identifying the Sections of the Rack Rails 12 Installing the Inner Rails 13 Installing the Outer Rails 13 Locking Tabs 14 Installing the Server into the Rack 14 Installing the Server into a Telco Rack 14 Server Access After Rack Installation 15 Checking the Components and Setup Before Power On ...

Page 7: ...Component Replacement and Upgrades 23 General Precautions 23 Installing System DIMM Memory 23 Installing Memory Modules 24 Adding PCIe Cards 25 System Fans 25 System Fan Failure 25 Drive Bay Installation Removal 26 Disk Drive Removal and Installation 26 Mounting a Drive in a Carrier 26 Installing Removing Hot swap Drives 27 Power Supply 28 Power Supply Failure 29 Removing the Power Supply 29 Insta...

Page 8: ...pset Control 38 CPU Bridge Configurations 38 North Bridge Configuration 40 SouthBridge Configuration 41 Remote Access Configuration 45 Hardware Health Monitor 46 IPMI Configuration 49 SEL PEF Configuration 52 The DMI Event Log 53 Security Settings 53 Exit Options 55 BIOS Error Beep Codes 56 BIOS Error Beep Code List 57 A Technical Specifications 59 Server Specifications and Features 59 Environment...

Page 9: ...wrist strap when you handle an ESD sensitive device to eliminate possible ESD damage to equipment Connect the wrist strap cord directly to earth ground Warning Before operating or servicing any part of this product read the safety precautions Danger Keep fingers and conductive tools away from high voltage areas Failure to follow these precautions will result in serious injury or death The high vol...

Page 10: ...erboard is required for operation One 1 internal SATA backplane per serverboard One 1 SATA cable set per serverboard SAS hard drive options are also available Note When the Altix XE340 is used in a diskless cluster environment the minimum requirement of one disk drive per serverboard is not applicable Two 2 PCI Express x16 riser cards RSC R1U E16R one per serverboard Rackmount hardware with screws...

Page 11: ...ncludes a Serial ATA controller that supports up to six 3 0 Gb s SATA drive channels note that the XE340 serverboard uses only two of the six channels The hot swappable SATA drives are connected to a backplane that provides power bus termination and configuration settings Optional SAS or SATA RAID 0 1 and 10 are supported Contact your sales or service provider to order a specific RAID upgrade if y...

Page 12: ...hich includes 8 MB of DDR2 memory Other Features Other on board features that promote system health include voltage monitors auto switching voltage regulators chassis and CPU overheat sensors virus protection and BIOS rescue InfiniBand The Altix XE340 server is available with an optional InfiniBand port at DDR double data rate or QDR quad data rate speeds respectively InfiniBand is a scalable seri...

Page 13: ...DIMM B B B DDR3 DIMM 3 3 1 1 2 2 1 1 2 2 3 3 Port1 Port0 Ports Ports 3 4 7 8 9 10 PCI E x16 ICH10R Ports 2 1 Kawela RJ45 RJ45 ESI PE4 1 PE5 WBD BMC VGA VGA DDR II PCI SATA 1 SATA 2 SATA 3 SATA 4 SATA LPC SPI SST25 VF016 CLINK CLINK DMI MT25408 Connect X IB PCI E Gen2 DDR or QDR QSFP RTL8201N PHY Dedicate LAN 5 6 Ports LPCIO W83527 ACPI KBC SATA 5 SATA 6 Intel 5520 ...

Page 14: ... drives which can be optionally configured as hot swappable units Note that the standard XE340 only supports SATA disk drives However by adding a SAS HBA the XE340 will support SAS disk drives The SAS HBA will also support RAID 0 and 1 on both SAS and SATA disk drives One HBA is added to each node of the XE340 server Control Panel The Altix XE340 features two independent control panels associated ...

Page 15: ...d by system temperature 1U Twin System Notes As a 1U Twin configuration the Altix XE340 is different from a traditional single motherboard server system With two nodes incorporated into a single chassis there are several functional points you should keep in mind as listed in the following subsections System Power A single power supply is used to provide the power for both serverboards Each serverb...

Page 16: ...e RAID cannot be spread across all four drives Figure 1 3 Server Top View Cover Removed Note The disk drives are hot pluggable however the standard non RAID hardware software does not seamlessly support hot plugging If you add a disk to a non RAID system you need to reboot the system to see it If you remove a disk from a non RAID system and do not replace it then system I O time outs will occur wh...

Page 17: ...ere heat electrical noise and electromagnetic fields are generated You will also need it placed near a grounded power outlet Be sure to read the Rack and Server Precautions in the next section Preparing for Setup The box the system was shipped in should include two sets of rail assemblies two rail mounting brackets and the mounting screws you will need to install the system into the rack Follow th...

Page 18: ...simultaneously may cause the rack to become unstable Always keep the rack s front door and all panels and components on the servers closed when not servicing to maintain proper cooling Server Precautions Review the electrical and general safety precautions in Chapter 4 Determine the placement of each component in the rack before you install the rails Install the heaviest server components on the b...

Page 19: ...k so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have o...

Page 20: ...er to the installation instructions that came with the rack unit you are using Identifying the Sections of the Rack Rails You should have received two rack rail assemblies in the rack mounting kit Each assembly consists of two sections an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself see Figure 2 1 Two pai...

Page 21: ...e rack Attach a short bracket to the front side of the right outer rail and a long bracket to the rear side of the right outer rail Adjust both the short and long brackets to the proper distance so that the rail can fit snugly into the rack Secure the short bracket to the front side of the outer rail with two M4 screws and the long bracket to the rear side of the outer rail with three M4 screws Re...

Page 22: ...hassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting the unit See Figure 2 3 on page 15 for an example When the server has been pushed completely into the rack you should hear the locking tabs click Installing the Server into a Telco Rack To install the server into a Telco type rack use two L shaped brackets on either side...

Page 23: ...he top cover to make sure the serverboard is properly installed and all the connections have been made Grasp the two handles on either side and pull the system straight out until it locks you should hear a click Remove the four screws two on the sides and two on the top that secure the top cover to the chassis Place your thumbs in the two rectangular recesses and push the cover away from you ...

Page 24: ...mory already installed Make sure all DIMMs are fully seated in their slots For details on adding system memory refer to Chapter 4 You can install two add on cards to the system Make sure all power and data cables are properly connected and not blocking the chassis airflow Checking the Hard Disk Drives The system disk drives are accessable from the front of the server and can be installed and remov...

Page 25: ...nal uninterruptible power supply UPS with the server Finally press the power on button on the front left node of the chassis and then the power button on the front right node see Figure 2 4 on page 17 for an example Note The Overheat Fan fail LED is a bi color Red Blue that can indicate unit identification UID when activated by an IPMI tool command or manually by a switch on the chassis rear Figur...

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Page 27: ...e for each node in the system This allows each node serverboard to be controlled independently of the other Control Panel Buttons There are two push buttons located on each control panel a reset button and a power on off button Reset Pressing the reset button will reboot only the serverboard it is associated with Power This is the main power button which is used to apply or turn off the main syste...

Page 28: ...ating normally You should also check to make sure that the chassis covers are installed Finally verify that the heatsinks are installed properly This LED will remain flashing or on as long as the indicated condition exists Note The Overheat Fan fail Unit ID LED is a bi color Red Blue that can indicate unit identification UID when activated by an IPMI tool command or manually by a switch on the rea...

Page 29: ...wer The LED indicates power is being supplied to the system s power supply unit This LED should normally be illuminated when the system is operating Disk Drive Carrier LEDs Each disk drive carrier has two LEDs Green When illuminated the green LED on the front of the disk drive carrier indicates drive activity A connection to the backplane enables this LED to blink on and off when that particular d...

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Page 31: ...tronic components To prevent damage to any printed circuit boards PCBs it is important to handle them very carefully The following measures are generally sufficient to protect your equipment from ESD discharge Use a grounded wrist strap designed to prevent static discharge Touch a grounded metal object before removing any board from its antistatic bag Handle a board by its edges only do not touch ...

Page 32: ...s section Pay attention to the notch along the bottom of the module to prevent inserting it incorrectly To install a DIMM Insert the module vertically and gently press down until it snaps into place Pay attention to the alignment notch at the bottom Repeat for all DIMMs To remove a DIMM Use your thumbs to gently push the release tabs near both ends of the memory module This should release it from ...

Page 33: ...k until it slides off 3 Lift the top cover from the chassis to gain full access to the inside of the server 4 Remove the PCIe slot shield on the chassis by releasing the locking tab 5 Insert the add on card into the riser card 6 Secure the add on card with the locking tab System Fans Each node has three sets of 4 cm high performance PWM fans to provide the cooling for the system each set consists ...

Page 34: ...egardless of how many drives are installed all four drive carriers must remain in the chassis to maintain proper airflow Disk Drive Removal and Installation The system disk drives are mounted in drive carriers to simplify their installation and removal from the chassis These carriers also help promote proper airflow for the system For this reason even empty carriers without drives installed must r...

Page 35: ...36 001 27 Figure 4 2 Mounting a Drive in a Carrier Installing Removing Hot swap Drives To remove a carrier push the release button located beside the drive LEDs Swing the handle fully out and use it to pull the unit straight out see Figure 4 3 ...

Page 36: ...cold swap power supply This power supply has the capability of operating at 100 240 input volts Depress both main power buttons on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply Figure 4 4 Altix XE340 Power Supply Rear View Status LED Locking tab AC Power input Cooling fan Extraction handle ...

Page 37: ...ailed the LED located directly above the AC power connector should be off unlit Be sure the system power cord is fully plugged in to a power distribution unit that is turned on before replacing the supply Removing the Power Supply Use the following steps to remove a failed power supply from the server 1 Power off both nodes and unplug the power cord from the system 2 The power supply may be hot if...

Page 38: ...ace the failed power supply with the exact same model from SGI or another approved vendor contact your sales or service representative for more information 2 Insert the new unit into the chassis and push it in until seated This may require some moderate force but you should hear an audible click as the power supply is seated 3 Reconnect the AC power cord and then press the power buttons on the fro...

Page 39: ...enu option is described in this manual The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Note that grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is an area reserved for a text message When an option is selected in the left frame it is...

Page 40: ...S can cause irreparable damage to the system and may void your warranty Your warranty may not cover direct indirect special incidental or consequential damages arising from a BIOS update If you have to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure Main Setup Screen When you first enter the AMI BIOS Setup Utility you will ente...

Page 41: ...tus of the processor used in your system CPU Type This item displays the type of CPU used in the system motherboard Speed This item displays the speed of the CPU detected by the BIOS Physical Count This item displays the number of processors installed in your system as detected by the BIOS Logical Count This item displays the number of CPU Cores installed in your system as detected by the BIOS Mic...

Page 42: ...sages or the OEM logo Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Enabled and Disabled Add On ROM Display Mode This sets the display mode for Option ROM The options are Force BIOS and Keep Current Bootup Num Lock This feature selects the Power on state for Numlock key The options are Off and On Wait For F1 ...

Page 43: ...rride Restore on AC Power Loss Use this feature to set the power state after a power outage Select Power Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Select Last State to allow the system to resume its last state before a power loss The options are Power On Power Off and Last State Watch Dog Timer If enabled the W...

Page 44: ...ystems and applications in independent partitions creating multiple virtual systems in one physical computer The options are Enabled and Disabled Note Check with your SGI sales or support representative for information before trying to use the Virtualization option If there is any change to this setting you will need to power off and restart the system for the change to take effect Execute Disable...

Page 45: ...nd Disabled Intel C STATE Tech If enabled C State is set by the system automatically to either C2 C3 or C4 state The options are Disabled and Enabled C State package limit setting If set to Auto the AMI BIOS will automatically set the limit on the C State package register The options are Auto C1 C3 C6 and C7 C1 Auto Demotion When enabled the CPU will conditionally demote C3 C6 or C7 requests to C1...

Page 46: ...r than what the system has detected The available options are Auto Force DDR 800 Force DDR 1066 Force DDR 1333 Memory Mode The options are Independent Channel Mirror Lockstep and Sparing Independent All DIMMs are available to the operating system Channel Mirror The motherboard maintains two identical redundant copies of all data in memory Lockstep The motherboard uses two areas of memory to run th...

Page 47: ...shold is reached before Closed Loop Throttling begins The options are Disabled 1 5o C 3 0o C and 6 0o C Guardband Temperature For the Closed Loop only This is the temperature which applies to the DIMM temperature threshold Each step is in 0 5o C increment The default is 006 Press or on your keyboard to change this value Inlet Temperature This is the temperature detected at the chassis inlet Each s...

Page 48: ...overall system performance by providing direct memory access for data transferring The options are Enabled and Disabled Check with your SGI sales or service representative for information on the availability of this option Intel VT d Select Enabled to enable Intel s Virtualization Technology support for Direct I O VT d by reporting the I O device assignments to VMM through the DMAR ACPI Tables Thi...

Page 49: ...ontroller The options are Enabled and Disabled USB 2 0 Controller Mode This setting allows you to select the USB 2 0 Controller mode The options are Hi Speed 480 Mbps and Full Speed 12 Mbps BIOS EHCI Hand Off Select Enabled to enable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand Off support When enabled the EHC...

Page 50: ...ressing data on a disk drive In the LBA mode the maximum drive capacity is 137 GB For drive capacities over 137 GB your system must be equipped with a 48 bit LBA mode addressing If not contact your manufacturer or install an ATA 133 IDE controller card that supports 48 bit LBA mode The options are Disabled and Auto Block Multi Sector Transfer Block Mode boosts the IDE drive performance by increasi...

Page 51: ...upport cannot be determined Select SWDMA0 to allow the BIOS to use Single Word DMA mode 0 It has a data transfer rate of 2 1 MBs Select SWDMA1 to allow the BIOS to use Single Word DMA mode 1 It has a data transfer rate of 4 2 MBs Select SWDMA2 to allow the BIOS to use Single Word DMA mode 2 It has a data transfer rate of 8 3 MBs Select MWDMA0 to allow the BIOS to use Multi Word DMA mode 0 It has a...

Page 52: ...led Enabled and Auto 32Bit Data Transfer Select Enable to enable the function of 32 bit IDE data transfer The options are Enabled and Disabled IDE Detect Timeout sec Use this feature to set the time out value for the BIOS to detect the ATA ATAPI devices installed in the system The options are 0 sec 5 10 15 20 25 30 and 35 Clear NVRAM This feature clears the NVRAM during system boot The options are...

Page 53: ...e interrupt address The options for Serial Port1 are Disabled 3F8 IRQ4 3E8 IRQ4 2E8 IRQ3 The options for Serial Port2 are Disabled 2F8 IRQ3 3E8 IRQ4 and 2E8 IRQ3 Remote Access Configuration Remote Access This allows the user to enable the Remote Access feature The options are Disabled and Enabled If Remote Access is set to Enabled the following items will display Serial Port Number This feature al...

Page 54: ...isplay Delay This feature de nes the length of time in seconds to display memory information The options are No Delay Delay 1 Sec Delay 2 Sec and Delay 4 Sec Hardware Health Monitor This feature allows the user to monitor system health and review the status of each item as displayed CPU Overheat Alarm This option allows the user to select the CPU Overheat Alarm setting which determines when the CP...

Page 55: ...basic concept is each CPU is embedded by unique temperature information that the motherboard can read This Temperature Threshold or Temperature Tolerance has been assigned at the factory and is the baseline on which the motherboard takes action during different CPU temperature conditions i e by increasing CPU Fan speed triggering the Overheat Alarm etc Since CPUs can have different Temperature Tol...

Page 56: ...it continues for a long period to prevent damage to the CPU The information provided above is for your reference only For more information on processor thermal management reference Intel s Web site at www Intel com or contact your support representative System Temperature The system temperature will be displayed in degrees in Celsius and Fahrenheit as it is detected by the BIOS Fan Speed Control M...

Page 57: ...B devices to wakeup from S3 S4 state The options are Enabled and Disabled High Performance Event Timer Select Enabled to activate the High Performance Event Timer HPET that produces periodic interrupts at a much higher frequency than a Real time Clock RTC does in synchronizing multimedia streams providing smooth playback and reducing the dependency on other timestamp calculation devices such as an...

Page 58: ...ries of BMC System Events To view an event select an Entry Number and press Enter to display the information as shown in the example below Total Number of Entries SEL Entry Number SEL Record ID SEL Record Type Timestamp Generator ID Event Message Format User Event Sensor Type Event Sensor Number Event Dir Type Event Data Clear BMC System Event Log This feature is used to clear the BMC System Event...

Page 59: ...e of each three digit number separated by dots should not exceed 255 Parameter Selector Use this feature to select the parameter of your IP Address configuration IP Address The BIOS will automatically enter the IP address of this machine however it may be over ridden IP addresses are 6 two digit hexadecimal numbers Base 16 0 9 A B C D E F separated by dots i e 00 30 48 D0 D4 60 Current IP Address ...

Page 60: ... configure the Platform Event Filter PEF PEF interprets BMC events and performs actions based on pre determined settings or traps under IPMI 1 5 specifications For example powering the system down or sending an alert when a triggering event is detected The following will appear if PEF Support is set to Enabled The default is Disabled PEF Action Global Control These are the different actions based ...

Page 61: ...rating system hangs or crashes The options are Disabled Reset System Power Down Power Cycle BMC Watch Dog TimeOut Min Sec This option appears if BMC Watch Dog Timer Action above is enabled This is a timed delay in minutes or seconds before a system power down or reset after an operating system failure is detected The options are 5 Min 1 Min 30 Sec and 10 Sec The DMI Event Log View Event Log Use th...

Page 62: ...ll User read and write access to the Setup Utility View Only allows access to the Setup Utility but the fields cannot be changed Limited allows only limited fields to be changed such as Date and Time No Access prevents User access to the Setup Utility Change User Password Select this feature and press Enter to access the submenu and then type in a new User Password Clear User Password Available on...

Page 63: ...ce from all available hard disk drives The settings are Disabled and a list of all hard disk drives that have been detected i e 1st Drive 2nd Drive 3rd Drive etc 1st Drive SATA XXXXXXXXX Removable Drives This feature allows the user to specify the boot sequence from available Removable Drives The settings are 1st boot device 2nd boot device and Disabled 1st Drive USB XXXXXXXXX 2nd Drive XCD DVD Dr...

Page 64: ... the Exit menu and press Enter Then select OK to allow the AMI BIOS to automatically load Optimal Defaults to the BIOS Settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press Enter The Fail Safe settings are designed for maxim...

Page 65: ...odes Beep Code Error Message Description 1 beep Refresh Circuits have been reset Ready to power up 5 short beeps 1 long beep Memory error No memory detected in the system 8 beeps 1 continuous beep with the front panel OH LED on Display memory read write error System Overheat Video adapter missing or with faulty memory 1 continuous beep with the front panel OH LED on ...

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Page 67: ...ication Height 1 7 in 43 mm Width 17 2 in 43 7 cm Depth 27 75 in 70 5 cm Weight full maximum 40 lbs 18 2 kg approximate Voltage range Cycles per second 100 240 VAC 50 or 60 Hz System Cooling Six 6 4 cm Pulse Width Modulated PWM fans Phase required Single phase Power supply 1200 Watts single supply Hard drive bays Four removable Power cable Single pluggable cord PCIe slots Two low profile x16 PCI E...

Page 68: ...41 F to 35 C 95 F up to 1500 m 5000 ft 5 C 41 F to 30 C 86 F 1500 m to 3000 m 5000 ft to 10 000 ft Temperature tolerance non operating 40 C 40 F to 60 C 140 F Relative humidity 10 to 80 operating no condensation 8 to 95 non operating no condensation Cooling requirement Ambient air or optional water cooling Maximum altitude 10 000 ft 3 049 m operating 40 000 ft 12 195 m non operating Acoustical noi...

Page 69: ... and Red Hat also provide driver updates for supported operating system releases Red Hat makes driver updates for Red Hat Enterprise Linux available on the Red Hat Network RHN Novell makes SGI Altix XE specific driver updates available at the following location http forgeftp novell com sgi SGI Altix XE SGI also makes the SGI Altix XE Driver CD available on Supportfolio Online at http www sgi com s...

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