SII SA-4320 Instruction Manual Download Page 63 | Manualshive

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Chapter 7: Maintenance

7-3

7.2 Regular

maintenance

7.2.1 Replacing a battery pack

(1) Battery pack replacement period

The device uses a rechargeable battery pack. A battery pack life depends on the
conditions of use, but is about one day if 100 orders are entered per day. When the
battery power is exhausted, the LED on the device flashes orange. Replace with a
charged battery immediately since further wireless communications are not available.

See 3.3 for how to mount/remove a battery pack.

Caution

Always prepare a fully-charged battery pack in advance for replacement.
A battery pack takes about 4 hours to charge.

(2) Limits to battery pack replacement time

Handheld Terminals have a built-in backup battery (a rechargeable battery for
backup). Even if the battery pack is removed, the application programs and data will
be saved for 10 minutes. Replace the battery pack within 10 minutes.

Caution

- Leave the battery pack mounted to the Handheld Terminal for 24 hours

minimum after first mounting since its backup battery is not charged before
shipping. The device can take orders during this time.

- Never touch the terminals on the Handheld Terminals or battery packs with

bare hands. If the terminals are dirty, contact may become defective.

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Summary of Contents for SA-4320

Page 1: ...0104848701 Read this manual carefully before using the device use the device correctly and keep this manual for future reference Caution To reduce the risk of injury and damage to the device read and understand the Safety Precautions in this manual ...

Page 2: ... a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment CAUTION This equipment complies with FCC radiation exposure limits set forth for an uncontrolled e...

Page 3: ...20 Wireless Station the Wireless Station and the SA 2330 Wireless Repeater the Wireless Repeater See relevant manuals for detailed instructions of components Chapter 2 Explains prohibited actions and precautions when using the device Chapter 3 Explains how to insert the battery pack which is necessary when first using the device Chapter 4 Explains the functions of the device in terminal settings m...

Page 4: ...actions Forced actions or instructions Some of these symbols with graphics indicate specific precautions prohibitions and instructions as below Read carefully before continuing Warning Warning Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution Caution Indicates a potentially hazardous situation which if not avoided could result in injur...

Page 5: ...ution Use only the specified battery pack with the device Failure to do so may result in fire or injury due to battery pack damage or fluid leak Do not insert foreign objects such as metals or liquids into the open vents or cracks This may result in malfunction electric shock or fire If a foreign object should enter the device immediately remove the battery pack and consult your local service cent...

Page 6: ......

Page 7: ...ce 2 4 Chapter 3 Power Supply 3 1 3 1 Turning the device on off 3 1 3 2 Precautions for Handling a Battery Pack 3 3 3 3 Mounting and Removing a Battery Pack 3 4 3 3 1 Mounting a battery pack 3 4 3 3 2 Removing the battery pack 3 5 3 4 Reset 3 6 Chapter 4 Terminal Settings Mode Functions 4 1 4 1 Functions Overview 4 1 4 2 Startup 4 2 4 3 Functions Specifications 4 3 4 3 1 Function Menu 4 3 4 3 2 Ve...

Page 8: ...with a single Handheld Terminal 6 3 6 1 3 Communication failure caused by the Handheld Terminal 6 3 6 2 Nothing appears onscreen or not properly displayed 6 4 6 3 The keypad tone does not sound or the sound is too loud or too quiet 6 5 6 4 The system does not respond to key entries 6 5 6 5 Not properly operating 6 6 6 6 Operating time is too short 6 6 6 7 The application programs are deleted when ...

Page 9: ... Parameters 4 5 Fig 4 5 LCD brightness 4 6 Fig 4 6 Buzzer 4 7 Fig 4 7 Date time 4 8 Fig 4 8 Serial No 4 9 Fig 4 9 WLAN test 4 11 Fig 4 10 WLAN test Specifying destination 4 12 Fig 4 11 WLAN test Specifying channel 4 13 Fig 4 12 WLAN test Testing 4 14 Fig 4 13 WLAN test Results screen 1 4 15 Fig 4 14 WLAN test Results screen 2 4 16 Fig 4 15 Touchscreen Calibration 4 17 Fig 5 1 System ID settings 5 ...

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Page 11: ... 2 Many display functions A TFT color liquid crystal panel is built in that enables a maximum of 256 colors to be displayed simultaneously The display abilities are as follows 15 columns x 20 rows of double byte characters 16 x 16 dots 30 columns x 20 rows of single byte characters 8 x 16 dots 10 columns x 13 rows of double byte characters 24 x 24 dots and 20 columns x 13 rows of single byte chara...

Page 12: ...ed to turn off automatically after certain period of time passes without any input Press any key or touch the screen to turn it on again 8 Backup function The built in backup battery saves memory data when the battery pack is being replaced 9 Resume auto recovery function Operations will be suspended if the battery pack voltage drops while the device is being used Insert a charged battery for auto...

Page 13: ...built in 3 color green red and orange LED on the upper surface of the device indicates status including wireless data transfer and errors 14 Replaceable sheet key unit The device has a removable sheet key unit which allocates menus in the device The device can be operated with or without the sheet key unit The sheet key unit is a consumable Replace the SA4004 00 sheet key unit if it malfunctions i...

Page 14: ...from the back Fig 1 4 shows the battery pack components and features and Fig 1 5 shows the sheet key unit components and features Fig 1 1 Appearance 1 Fig 1 2 Appearance 2 with top cover open Touchscreen Sheet key cover Magnet Hinge LED Battery pack Sheet key unit Coin screws Scroll UP key Strap stopper Scroll DOWN key Enter key Side keys ...

Page 15: ... Overview 1 5 Fig 1 3 Appearance 3 back view Fig 1 4 Battery pack appearance Fig 1 5 Sheet key unit appearance Battery pack eject button Battery terminals Infrared communications port Sheet key cover Coin screws ...

Page 16: ......

Page 17: ...lity that has received technical standard compliance certification according to the Radio Law Using illegally modified devices may be punishable under the Radio Law 2 Take care not to drop bend or strongly shock the device as the device has a highly sensitive wireless facility built in Contact your local service center if the device is damaged in an accident or is dropped during use Never get the ...

Page 18: ... the device with your fingers and do not press forcefully with fingernails 9 Do not apply excessive force to open a fully open cover The sheet key unit is configured with a hinge for double truck Force may damage the sheet key unit hinges resulting in reduced service life 10 Do not press the touchscreen forcefully or apply shock This may result in cracking as the screen is made of glass 11 Precaut...

Page 19: ...ge the battery pack with the SA 5320 Charger before use See SA 5320 Charger Instruction Manual for how to charge Caution Charge the battery pack before using it for the first time 2 3 Carrying the Device When using the device use the strap to prevent the device from being dropped Do not carry the device in a way that unreasonable force is constantly applied This may cause malfunction or deformatio...

Page 20: ...ed battery pack mounted Without a battery pack the application programs could be deleted 2 Long term storage If not using the device for one week or longer remove the battery pack before storage Before resuming use of the device mount a fully charged battery pack reset see 3 4 Reset and transfer the application programs from the Wireless Station ...

Page 21: ...e the battery pack with the dedicated SA 5320 charger before using it for the first time See the SA 5320 Charger Instruction Manual for charging procedures 3 1 Turning the device on off This device does not have a power supply switch Mount the battery pack to turn on the device Turn off the device using the application programs To turn on the device again press the touchscreen or a side key ...

Page 22: ...tery pack into flames may result in damage or fierce burning 4 Disassembly Disassembling the battery pack may result in fire or the escaping gas may irritate the throat 5 Soldering Soldering the battery pack directly may cause the battery to overheat break or catch fire due to an internal short circuit or damage the resin material of the gaskets and separators which will cause fluid leaks 6 Pressu...

Page 23: ...his may result in an explosion Placing the battery pack s and terminals to metal or placing the battery pack terminals together may result in a short circuit and overheating If storing the battery pack do not place on metal and align all battery packs in the same direction to prevent the terminals from contacting each other Isolate the poles on the used battery pack with tape Please recycle a used...

Page 24: ... direction of the arrows and push in until it clicks Fig 3 1 Mounting the battery pack Caution Since the backup battery is not charged before shipping the following phenomena may occur when mounting it for the first time See 3 4 Reset and reset the device Meaningless characters or images are displayed onscreen Nothing appears onscreen Key entries are disabled A buzzer sounds ...

Page 25: ...pply 3 5 3 3 2 Removing a battery pack Press and hold the battery pack eject button on the side of the device Remove the battery pack in the direction as shown Fig 3 2 Removing the battery pack Battery pack eject button ...

Page 26: ...e device Reset the device in the following cases When mounting the battery pack for the first time When receiving applications from the Wireless Station When the program has not been operating normally Reset the device as described below Press the Scroll UP key and the Enter key at the same time for about 5 seconds Fig 3 3 Reset operation Enter key Scroll UP key ...

Page 27: ... the device Version Displays the version information for the OS firmware and library Parameter Sets the OS parameters WLAN test Tests communications between the handheld terminal and the Wireless Station or the Wireless Repeater Touchscreen Calibration Adjusts the touchscreen coordinates Reboot Restarts the OS ...

Page 28: ...ime for about 5 seconds to reset the device 2 When the red LED turns on immediately press and hold the Right UP key on the sheet key for about 3 seconds 3 When the screen shown in Fig 4 2 is displayed the terminal settings mode has properly started Fig 4 1 Terminal settings mode startup Sheet keys Right UP key Scroll UP key Enter key ...

Page 29: ... Function Menu Press menu keys for terminal settings Fig 4 2 Function Menu Version displays the version screen Parameters displays the parameters screen WLAN Test displays the WLAN test screen Touchscreen Calibration displays the touchscreen calibration screen Reboot restarts the OS ...

Page 30: ...4 4 4 3 2 Version This function displays the versions of the OS firmware and library in the terminal Select Version on the function menu Fig 4 3 Version ...

Page 31: ...Chapter 4 Terminal Settings Mode Functions 4 5 4 3 3 Parameters This function sets the parameters Select Parameters on the function menu Fig 4 4 Parameters ...

Page 32: ...s The set values are stored and saved even if the device is reset Select Parameters LCD Brightness from the function menu Select and press number from 1 to 5 onscreen to set the brightness 5 is the brightest The setting is preconfigured to 3 Fig 4 5 LCD brightness ...

Page 33: ...zer Use this function to set the buzzer The set values are saved even if the device is reset Select Parameters Buzzer from the function menu Select and touch the screen to change the settings The settings are preconfigured to Small and Low Fig 4 6 Buzzer ...

Page 34: ...rameters Date time from the function menu The current set value is displayed at the top of the screen Touch the parameter to be changed The selected parameters are underlined Press the numeric keypad onscreen to change the value Always enter two digits for example enter 01 for January Press Enter The message Settings completed appears and the settings are saved Fig 4 7 Date time ...

Page 35: ...erminal Settings Mode Functions 4 9 4 Serial Number Use this function to refer to the product serial number and the wireless module MAC address Select Parameters Serial No from the function menu Fig 4 8 Serial No ...

Page 36: ... store Select WLAN Test Standard Test from the function menu Advanced test This function tests the communications between the device the Wireless Station and the Wireless Repeater When performing the standard test before installing in the store place the devices at the expected installation sites and set to test mode Refer to each device s manual for how to set to test mode Use normal mode if the ...

Page 37: ...Chapter 4 Terminal Settings Mode Functions 4 11 Follow the standard test instruction below The advanced test has additional screens to set the sender Fig 4 9 WLAN test ...

Page 38: ...cify the destination Select Wireless Station WS or Wireless Repeater WR If several communications destinations have been installed change the station address using and Fig 4 10 WLAN test Specifying destination ...

Page 39: ...device not via the channel set in this device Mode There are two modes test mode and normal mode Use the test mode if the station is set to test mode When performing the test after installing the devices at the store use the normal mode and set the same system ID as the station Note that some countries and regions cannot use channel 13 due to Radio Law regulations Fig 4 11 WLAN test Specifying cha...

Page 40: ...4 14 During the test the color of the progress bar changes according to the status Fig 4 12 WLAN test Testing ...

Page 41: ... is displayed as 0 because only the Handheld Terminals can measure noise level Strong Communications are performed in the best conditions Good Communications can be performed Poor Communications cannot be performed Note that the test result is an approximate indication Environmental changes may cause communications malfunctions even if the installation sites have not changed Fig 4 13 WLAN test Res...

Page 42: ...4 16 Test data shows the test environment and parameters Fig 4 14 WLAN test Results screen 2 ...

Page 43: ...K top right OK bottom left OK and bottom right OK Return to Main Menu appears when the screen is adjusted properly If the crosses cannot be touched accurately the touchscreen calibration can be canceled by pressing any side key or sheet key In this case the settings will not be saved Fig 4 15 Touchscreen Calibration Touch the cross in the top left The screen changes automatically Touch the crosses...

Page 44: ......

Page 45: ...ted Transfer application programs from the Wireless Station to the device in the following cases When using the device for the first time since unpacking When an application program has been accidentally deleted When changing an application program The procedure for transferring application programs is described below ...

Page 46: ...held Terminal is properly turned on the system ID prompt appears The system ID is the same 7 digit number used for the Wireless Station Enter the 7 digit system ID and press the Set button to save After saving press the Return button to reboot the device Fig 5 1 System ID settings ...

Page 47: ...ystem ID 2 Checking the battery charge 3 Turning on the wireless LAN network and checking the link 4 Checking the firmware version of the Handheld Terminal 5 Downloading the setting files font files and application files If no error occurs OK will be displayed after each checkpoint as shown in the figure below and the application programs will start Fig 5 2 Transferring application programs ...

Page 48: ...mmunications with the Wireless Station cannot be established the following screen shown on the left will be displayed If the wireless LAN reports a Link error shown on the right the system ID may have been incorrectly input Press the ID button to jump back to the screen for the setting the system ID Fig 5 3 Trouble communicating with the Wireless Station ...

Page 49: ...nsferred from the Wireless Station Thus this must be performed in the range where communications with the Wireless Station can be established If communications with the Wireless Station cannot be established or if the files within the Wireless Station are missing or corrupt the following screen will be displayed Fig 5 4 File transfer error ...

Page 50: ...tion the screen shown below is displayed Press the YES button to start the version upgrade process Press the NO button to skip the version upgrade process and return to the current task When the version upgrade is in progress the ROM is overwritten so take care not to remove the batteries during the upgrade After the firmware has been upgraded the device must be rebooted for the upgrade to become ...

Page 51: ...Chapter 5 Transferring and Starting Application Programs 5 7 5 2 Starting Application Programs See the application program operation manual for how to start an application program ...

Page 52: ......

Page 53: ...he device based on these troubleshooting tips 6 1 Wireless transfer failure If wireless transfer fails apply solutions according to the following conditions Several Handheld Terminals are malfunctioning See 6 1 1 The Handheld Terminals cannot communicate depending on location or method of use See 6 1 2 A specific handheld terminal cannot communicate See 6 1 3 ...

Page 54: ...unications are disabled The Wireless Stations are not installed at appropriate sites Search for an available communication area Select Function Menu WLAN Test Move the Wireless Station to a suitable site A specific Handheld Terminal is malfunctioning Multiple Handheld Terminals are likely to be malfunctioning simultaneously Frequency drifts or other abnormalities on the Wireless Station 1 Specify ...

Page 55: ...led after trying the above solutions Return the device to your local service center 6 1 3 Communication failure caused by the Handheld Terminal Problem Probable Cause Solution A specific Handheld Terminal cannot communicate The Handheld Terminal is malfunctioning Operations temporarily malfunctioned due to a shock such as being dropped Operations temporarily malfunctioned due to a drop in battery ...

Page 56: ... Remove the battery pack wait several seconds and remount to the main unit Battery power has run out Replace with a charged battery pack Runaway due to defective memory backup Reset the device and download the application program again Program runaways See 6 10 Program runaway for the causes of runaway Reset the device and download the application program again The device is malfunctioning if the ...

Page 57: ...ons Return the device to your local service center 6 4 The system does not respond to key entries Probable Cause Solution Program runaways Keys are malfunctioning 1 Reset the device 2 Assess if the device is malfunctioning See 6 10 Program runaway 3 Download the application program Sheet key unit service life If the above procedures do not solve the problem the malfunction may be due to the sheet ...

Page 58: ...perly after trying the above solutions Return the device to your local service center 6 6 Operating time is too short Probable Cause Solution Battery pack service life rechargeable approximately 500 times Purchase and replace with a new battery pack The charger is malfunctioning if the operating time of the Handheld Terminals is too short even with a new battery pack Return the charger to your loc...

Page 59: ...e of 35 C and approximately 5 years at use temperature of 20 C Replace the backup battery Note If the device is not used for a long time the backup battery will be fully drained The device is malfunctioning if the application programs are still deleted when the battery pack is replaced after trying the above solutions Return the device to your local service center 6 8 The backlight does not turn o...

Page 60: ...eproducibility This is not a malfunction Reset the device and download the application program The Handheld Terminal is malfunctioning Operations are not possible immediately after resetting Program runaways due to shock Return the device to your local service center The device is malfunctioning if still has runaway programs after trying the above solutions Return the device to your local service ...

Page 61: ... a malfunction due to the liquid seeping in the case between gaps of the side keys or touchscreen or into the sheet keys Prevent the device from getting dirty Contact will be defective and the device may not operate properly if the device power supply terminals or battery pack terminals are dirty Wipe gently using cotton buds if the terminals are dirty Make sure to prevent dirt Leaving dirt on the...

Page 62: ...7 2 Fig 7 1 Device rails Fig 7 2 Battery pack rails Rails Rails ...

Page 63: ...fully charged battery pack in advance for replacement A battery pack takes about 4 hours to charge 2 Limits to battery pack replacement time Handheld Terminals have a built in backup battery a rechargeable battery for backup Even if the battery pack is removed the application programs and data will be saved for 10 minutes Replace the battery pack within 10 minutes Caution Leave the battery pack mo...

Page 64: ...operating life of the battery pack itself replace with a new battery pack 7 3 Replacing Parts 7 3 1 Replacing the sheet key cover Step 1 Bend the sheet key cover and remove the clips as shown below Remove the sheet key cover Step 2 Mount the new sheet key cover Insert the clips firmly to fix them in their original position Caution Do not apply excessive force to the clips This may break or deform ...

Page 65: ...the sheet key unit Step 1 Turn the screws at least three times with a coin x2 screws Step 2 Insert your fingernail into the gap as shown and remove the panel by pushing out Caution Do not use hard objects such as metal or glass to remove screws ...

Page 66: ...ount the notches of the new sheet key unit to the clips of the device Step 4 Tighten the screws securely Caution Regularly check that the screws are not loose Consult your local service center for replacement of other parts ...

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