21
Cutter Error Treatment
When the motor is locked during paper cutting due to a cutter error and the paper cover does not open,
recover the printer according to the following procedures.
(1) Turn the power off.
NOTE
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Be sure to turn the power off before handling a cutter error.
(2) Operate the release lever repeatedly to the end while holding the paper cover to retract the cutter blade.
Then, open the paper cover. When you find a paper jam, remove it.
(3) Set the thermal paper straight and then close the paper cover gently.
(4) Turn the power on.
(5) When the printer is recovered, the LED lights in green.
NOTE
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DO NOT use a ballpoint pen, driver, or cutter knife, etc. to remove a paper jam. Be
careful not to damage the printer.
Especially, do not touch the thermal head because it is easy to break.
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Be careful not to cut your fingers or be injured by the cutter blade.
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DO NOT apply excessive force on the cutter blade.
