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9. PREVENTION AND TREATMENT OF PAPER JAM
Do not touch the thermal paper when ejecting or before paper cutting. Covering the paper outlet or pulling out
the thermal paper when ejecting may cause a paper jam, a cut failure, or line feed failure. Never open the
paper cover during paper cutting.
Do not touch during operation.
Removing Paper Jam
When a paper jam occurs, remove the thermal paper according to the following procedures.
(1) Turn the power off.
(2) Operate the release lever to open the paper cover, and remove the paper jam.
NOTE
◆
Do not damage the printer when removing the thermal paper.
Especially, do not touch the thermal head because it is easy to break.
(3) Set the thermal paper straight and then close the paper cover gently.
(4) Turn the power on.
(5) When the printer is recovered, the LED lights in green.
NOTE
◆
NEVER touch the thermal head immediately after printing because it may get hot.