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SigTEL Compact

 

 

Operator Instructions

 

SigTEL

 

Approved Document No. DAU0000092 Rev 4 

Page 3 of 16 

Emergency Voice 
Communication System 

1  Regulations 

Disabled refuge systems are called for by DETR Approved document B (Fire safety) volume 2, section 4, Design 
for vertical escape and BS 5588 Fire precautions in the design, construction and use of buildings, Part 8, Code of 
practice for means of escape for disabled people. 
Fire telephone systems for buildings are called for by BS 5588 Fire precautions in the design, construction and use 
of buildings Part 5; Code of practice for firefighting stairs and lifts, Part 10; Code of practice for shopping complexes 
and Part 11; Code of practice for shops, offices, industrial, storage and other similar buildings. 
Fire telephone systems for sports venues are called for by the Guide to safety at sports grounds. 
The installation of EVCS is covered by BS 5839-9 Fire detection and fire alarm systems for buildings 

– Part 9: Code 

of  practice  for  the  design,  installation,  commissioning  and  maintenance  of  emergency  voice  communication 
systems. 

2  Safety 

The  Emergency  Voice  Communication  System  (EVCS)  is  safe  to  operate  provided  it  has  been  installed  in 
compliance with the manufacturer’s instructions and used in accordance with this instruction. 
DO  NOT  open  the  control  enclosures  as  Mains  voltages  are  present  inside.  There  is  no  need  to  open  these 
enclosures  except  to  carry  out  maintenance,  or  remedial  work.  Such  work  must  be  carried  out  by  the  service 
company responsible for the EVCS. 
If equipment is damaged in any way, advise the person responsible for the EVCS at the site. 
Regular servicing of the EVCS is required by BS 5839-9, by a competent organisation on a continuous maintenance 
contract. A fully itemised report of the status of the installation should be obtained at least once a year. 
Management  of  the  site  is  required  by  law  (The  Regulatory  Reform  (Fire  Safety)  Order  2005)  to  appoint  a 
responsible person to ensure the EVCS (and other safety systems) remains operational. 

3  System Overview 

The EVCS provides reliable two-way communication between one or more permanently manned control rooms and 
key points on the site in a fire emergency. The EVCS comprises of fire telephone and/or disabled refuge systems. 
Fire telephone systems are for use by trained people as part of the fire safety procedures at the site. Disabled refuge 
systems are for use by untrained people communicating with a trained Operator. 
The two systems differ from a standard telephone or intercom system in the following ways: 

 

Outstations do not have to dial the current master unit, they call as soon as their handsets are picked up 
(at Type A outstations), or the 

‘Push to Call or Answer’ button is pressed (at Type B outstations) 

 

Outstations cannot call other outstations 

 

Type A (fire telephone) outstations may be in locked housings to prevent unauthorised access 

 

The EVCS operates from Mains and has battery back-up in case of Mains failure so that it is always available 

 

If there is a fault, a buzzer sounds intermittently at a wall or desk control unit. Details of the problem are 
shown on the display. If the fault is not rectified the fault buzzer resounds after a period of 6 hours. 

Note

: The system also has a disabled persons toilet alarm (DPTA) interface which is a secondary function to the 

primary purpose of the EVCS. 

4  Disabling the System 

If a wall control unit is installed in a public area, the system may be disabled to prevent unauthorized or malicious 
use. If this is the case, the system will be enabled either, automatically when the fire alarm operates, or manually 
by operation of a break-glass call-point, or similar control. When disabled, the EVCS continues to check for faults 
but the wall and desk control units are suppressed from making, or receiving calls until an external trigger is applied. 
Disablement of the system is set up by a system engineer. 

Summary of Contents for SigTEL Compact

Page 1: ...TEL Compact Emergency Voice Communication System EVCS Operator Instructions Approved Document No DAU0000092 Rev 4 Wall Control Unit with handset Wall Control Unit no handset Desk Control Unit with handset ...

Page 2: ...OL UNITS ARE WORKING 8 11 HANDLING CALLS AT THE DESK CONTROL UNIT 8 11 1 TO ANSWER A CALL 8 11 2 TO END A CALL 8 11 3 ENDING ONE CALL AND ANSWERING ANOTHER 9 11 4 TO CALL AN EXTENSION 9 11 5 MANUAL ANSWER MODE I E AUTO ANSWER MODE DISABLED 9 12 TYPES OF OUTSTATION 10 13 MAKING A CALL FROM AN OUTSTATION 10 14 ANSWERING A CALL AT AN OUTSTATION 10 15 ADDITIONAL OPERATOR FUNCTIONS 11 15 1 CLEAR RECENT...

Page 3: ...of the site is required by law The Regulatory Reform Fire Safety Order 2005 to appoint a responsible person to ensure the EVCS and other safety systems remains operational 3 System Overview The EVCS provides reliable two way communication between one or more permanently manned control rooms and key points on the site in a fire emergency The EVCS comprises of fire telephone and or disabled refuge s...

Page 4: ...ower supply or back up batteries General Fault Amber There is a local or remote fault on the EVCS The display will show more information Power Green Power Mains or battery is present 5 2 Wall control unit display The display shows call status system information fault information and uses the following graphic symbols Display conventions Standard non active displays are shown normally e g Extension...

Page 5: ...menus Scroll Down CALL ACCEPT Make Accept Calls Select Menus When the wall control unit s handset is off hook press this button to either make an outgoing call to an extension or accept an incoming call from an extension Also selects menu options END End a Call ESC to previous menu Lamp test When the wall control unit s handset is off hook press this button to disconnect the caller When the wall c...

Page 6: ...are lit and the display shows the current system status see typical displays below Note The wall control unit displays are different for a networked system and a non networked system 9 Handling Calls at the Wall Control Unit Section 9 1 to 9 4 applies to both a non networked wall control unit and the current master wall control unit on a networked system It is assumed that auto answer mode is enab...

Page 7: ...r the recent calls list see section 15 1 9 5 Manual answer mode i e auto answer mode disabled By default auto answer mode is enabled which means a wall control unit automatically answers an incoming call when its handset is picked up This provides a simple method of answering calls but provides less control for an Operator when there are multiple calls on the system In manual answer mode the Opera...

Page 8: ...ion is calling or you are connected to that extension 11 Handling Calls at the Desk Control Unit Sections 11 1 to 11 4 applies to both a non networked desk control unit and current master desk control unit on a networked system It is assumed that auto answer mode is enabled this is the mode most likely to be setup for the system Additional call handling facilities are available for a networked sys...

Page 9: ...ise the full directory is shown You can toggle between History list and full directory by pressing D DIRECTORY button Press and to highlight the extension you want to talk to then press CALL ACCEPT to call To clear the recent calls list see section 15 1 11 5 Manual answer mode i e auto answer mode disabled To answer a call When there is an incoming call pick up the handset and press CALL ACCEPT bu...

Page 10: ... At Type A outstations pick up the handset and a double beep beep ringing tone sounds in the earpiece At Type B outstations press the Push to Call or Answer button and a double beep beep ringing tone sounds in the loudspeaker and the Call in Progress indicator is lit steady At the wall control unit or desk control unit the ringer sounds and the Operator can choose to answer If the Operator is talk...

Page 11: ...AU0000092 Rev 4 Page 11 of 16 Emergency Voice Communication System 15 Additional Operator Functions Additional Operator options shown below are available by pressing FUNCTION button at a wall control unit or F button at a desk control unit when the handset is on hook ...

Page 12: ...se the system gets into an unforeseen condition e g persistent faults not clearing 1 At the master wall control unit press FUNCTION button and select Reset System option 2 Enter the security PIN code using the keypad A full system reset is carried out 15 3 Firmware version If you need to find out which version of firmware is installed on the EVCS press FUNCTION or F button and select the About opt...

Page 13: ...its display the message shown right 2 At any repeater unit pick up its handset and enter the requested security PIN code using the keypad 3 The repeater unit takes control of the system becomes the current master unit and answers the call The displays at each unit on the network confirm their network status 16 2 To take control from the master unit at a repeater unit when no outstations calling in...

Page 14: ...nswered and ended at a control unit but the handset at the outstation has been left off hook for longer than 2 minutes Jammed button detection at Type B outstations Scenario A call has been made from a Type B outstation the call has been answered and ended at a control unit but the button at the outstation has pressed jammed for longer than 2 minutes For the two scenarios above after the 2 minutes...

Page 15: ...all control unit s display toilet alarms are denoted by the graphic symbol wc which is reversed wc when active This symbol will never appear in the same list as outstations and pressing the DIRECTORY button will not show toilet alarms because you cannot call them Similarly toilet alarms will not appear in the Recent Calls list When a toilet alarm is activated its name is displayed at the control u...

Page 16: ...an be installed The MCU has a handset mounted on its front panel Part number ECU 16 ECU 8 or ECU 4 network master a wall or desk control unit on a network that currently has control over the EVCS i e the master Any other control unit on a network acts as a repeater The current master unit can give control to any repeater unit by entering a security PIN code There can only be one master unit at any...

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