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SigTEL Compact

 

 

Operator Instructions

 

SigTEL

 

Approved Document No. DAU0000092 Rev 4 

Page 9 of 16 

Emergency Voice 
Communication System 

11.3  Ending one call and answering another 

If another call comes in whilst you are talking to an extension, the desk control unit will not ring, but the display will 
show the name of the calling extension (see example below)

 

To end the first call and answer another: 

Either, replace the handset back on-hook to end the first call and wait for the desk control unit to start ringing 
again. When it does ring, pick up the handset to answer the next call. 
Or, press 

#

 (END) button to end the first call. The next call will automatically be connected. 

 

11.4  To call an extension 

Pick up the handset. If there have been recent calls, the History calls list is displayed (shown below) otherwise, 
the full directory is shown. You can toggle between History list and full directory by pressing 

D

 (DIRECTORY) 

button. Press 

 and 

 to highlight the extension you want to talk to, then press 

 (CALL/ACCEPT) to call. 

To clear the recent calls list, see section 15.1. 

 

11.5  Manual-answer mode (i.e. auto-answer mode disabled) 

To answer a call: 

When there is an incoming call, pick up the handset and press 

 (CALL/ACCEPT) button to answer the call. 

If  necessary,  press 

  and 

  to highlight  the  extension  you  want  to  talk  to and  press 

  (CALL/ACCEPT) 

button to answer the selected call. 

To end a call: 

Hang up the handset or press 

#

 (END) button. 

To end a call and answer another: 

First, press 

 and 

 to highlight the call you want to end. Press 

 (CALL/ACCEPT) and 

#

 (END) buttons. 

Then, press 

 and 

 to highlight the extension you want to talk to and press 

 (CALL/ACCEPT) button to 

talk to the extension. 

To call an extension 

This is the same procedure as described in section 11.4. 

 
 

 

 

Extension 

*Extension 1 
*Extension 14 

 

History 

>Extension 1 
  Extension 14 
  Wall Unit 1 

Summary of Contents for SigTEL Compact

Page 1: ...TEL Compact Emergency Voice Communication System EVCS Operator Instructions Approved Document No DAU0000092 Rev 4 Wall Control Unit with handset Wall Control Unit no handset Desk Control Unit with handset ...

Page 2: ...OL UNITS ARE WORKING 8 11 HANDLING CALLS AT THE DESK CONTROL UNIT 8 11 1 TO ANSWER A CALL 8 11 2 TO END A CALL 8 11 3 ENDING ONE CALL AND ANSWERING ANOTHER 9 11 4 TO CALL AN EXTENSION 9 11 5 MANUAL ANSWER MODE I E AUTO ANSWER MODE DISABLED 9 12 TYPES OF OUTSTATION 10 13 MAKING A CALL FROM AN OUTSTATION 10 14 ANSWERING A CALL AT AN OUTSTATION 10 15 ADDITIONAL OPERATOR FUNCTIONS 11 15 1 CLEAR RECENT...

Page 3: ...of the site is required by law The Regulatory Reform Fire Safety Order 2005 to appoint a responsible person to ensure the EVCS and other safety systems remains operational 3 System Overview The EVCS provides reliable two way communication between one or more permanently manned control rooms and key points on the site in a fire emergency The EVCS comprises of fire telephone and or disabled refuge s...

Page 4: ...ower supply or back up batteries General Fault Amber There is a local or remote fault on the EVCS The display will show more information Power Green Power Mains or battery is present 5 2 Wall control unit display The display shows call status system information fault information and uses the following graphic symbols Display conventions Standard non active displays are shown normally e g Extension...

Page 5: ...menus Scroll Down CALL ACCEPT Make Accept Calls Select Menus When the wall control unit s handset is off hook press this button to either make an outgoing call to an extension or accept an incoming call from an extension Also selects menu options END End a Call ESC to previous menu Lamp test When the wall control unit s handset is off hook press this button to disconnect the caller When the wall c...

Page 6: ...are lit and the display shows the current system status see typical displays below Note The wall control unit displays are different for a networked system and a non networked system 9 Handling Calls at the Wall Control Unit Section 9 1 to 9 4 applies to both a non networked wall control unit and the current master wall control unit on a networked system It is assumed that auto answer mode is enab...

Page 7: ...r the recent calls list see section 15 1 9 5 Manual answer mode i e auto answer mode disabled By default auto answer mode is enabled which means a wall control unit automatically answers an incoming call when its handset is picked up This provides a simple method of answering calls but provides less control for an Operator when there are multiple calls on the system In manual answer mode the Opera...

Page 8: ...ion is calling or you are connected to that extension 11 Handling Calls at the Desk Control Unit Sections 11 1 to 11 4 applies to both a non networked desk control unit and current master desk control unit on a networked system It is assumed that auto answer mode is enabled this is the mode most likely to be setup for the system Additional call handling facilities are available for a networked sys...

Page 9: ...ise the full directory is shown You can toggle between History list and full directory by pressing D DIRECTORY button Press and to highlight the extension you want to talk to then press CALL ACCEPT to call To clear the recent calls list see section 15 1 11 5 Manual answer mode i e auto answer mode disabled To answer a call When there is an incoming call pick up the handset and press CALL ACCEPT bu...

Page 10: ... At Type A outstations pick up the handset and a double beep beep ringing tone sounds in the earpiece At Type B outstations press the Push to Call or Answer button and a double beep beep ringing tone sounds in the loudspeaker and the Call in Progress indicator is lit steady At the wall control unit or desk control unit the ringer sounds and the Operator can choose to answer If the Operator is talk...

Page 11: ...AU0000092 Rev 4 Page 11 of 16 Emergency Voice Communication System 15 Additional Operator Functions Additional Operator options shown below are available by pressing FUNCTION button at a wall control unit or F button at a desk control unit when the handset is on hook ...

Page 12: ...se the system gets into an unforeseen condition e g persistent faults not clearing 1 At the master wall control unit press FUNCTION button and select Reset System option 2 Enter the security PIN code using the keypad A full system reset is carried out 15 3 Firmware version If you need to find out which version of firmware is installed on the EVCS press FUNCTION or F button and select the About opt...

Page 13: ...its display the message shown right 2 At any repeater unit pick up its handset and enter the requested security PIN code using the keypad 3 The repeater unit takes control of the system becomes the current master unit and answers the call The displays at each unit on the network confirm their network status 16 2 To take control from the master unit at a repeater unit when no outstations calling in...

Page 14: ...nswered and ended at a control unit but the handset at the outstation has been left off hook for longer than 2 minutes Jammed button detection at Type B outstations Scenario A call has been made from a Type B outstation the call has been answered and ended at a control unit but the button at the outstation has pressed jammed for longer than 2 minutes For the two scenarios above after the 2 minutes...

Page 15: ...all control unit s display toilet alarms are denoted by the graphic symbol wc which is reversed wc when active This symbol will never appear in the same list as outstations and pressing the DIRECTORY button will not show toilet alarms because you cannot call them Similarly toilet alarms will not appear in the Recent Calls list When a toilet alarm is activated its name is displayed at the control u...

Page 16: ...an be installed The MCU has a handset mounted on its front panel Part number ECU 16 ECU 8 or ECU 4 network master a wall or desk control unit on a network that currently has control over the EVCS i e the master Any other control unit on a network acts as a repeater The current master unit can give control to any repeater unit by entering a security PIN code There can only be one master unit at any...

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