Signature Kitchen Suite HN951VA Owner'S Manual Download

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TROUBLESHOOTING

TROUBLESHOOTINg

Before Calling for Service

Before you call for service, review this list. It may save you time and expense. This list includes common

occurrences that are not the result of a defect in workmanship or materials.

Symptoms

Possible Cause / Solutions

Cooktop does not

work

•

Cooktop controls are locked.
- See USING LOCK OUT to turn off the LOCK OUT feature.

•

Circuit breaker has tripped or fuse is blown.
- Reset the circuit breaker.

•

Power outage.
- Check house lights to confirm power outage.

•

Installation wiring not complete.
- Contact the installer or dealer.

Cooktop does not

heat

•

Incorrect cooking zone selected.
- Make sure the correct control is ON for the cooking zone being used.

•

No power to cooktop.
- See “Cooktop does not work” above.

Element turns off

while cooking.

•

Cooktop inner temperature too High.
- Check that cooktop has been installed according to the installation instructions.

Elements do not get

hot enough.

•

Touch controls may not be set properly.
- Check the power level.

•

Cookware may not be flat or the correct shape or size.
- Use the recommended cookware. See pages 9-10.

A fan sound can be

heard.

•

Cooktop inner temperature is High.
- This is normal.

The cooling fan will run when any element is turned on. With heavy use the

fan may continue to run after the controls are turned off until the cooktop has

cooled.

Summary of Contents for HN951VA

Page 1: ...4169109_00 OWNER S MANUAL CERAMIC GLASS INDUCTION COOKTOP Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times HN951VA Copyright 2018 Signature Kitchen Suite All Rights Reserved ...

Page 2: ...the Cook Modes 19 Using the Flex Cooking Zones 19 Using the Cook Mode Function 20 Other Functions 21 SMART FUNCTIONS 21 SIGNATURE KITCHEN SUITE Application 22 FCC Notice 22 FCC RF Radiation Exposure Statement 23 CARE AND CLEANING 23 Cleaning the Cooktop 25 INSTALLATION INSTRUCTIONS 25 Before You Begin 25 Unpacking the Cooktop 26 Technical Specifications 27 Preparing the Installation Location 28 Di...

Page 3: ...ace any part of your cooktop unless it is specifically recommended in this manual All other service should be referred to a qualified technician Remove all tape and packaging wrap before using the appliance Destroy the carton and plastic bags after unpacking the appliance Never allow children to play with packaging material The safety aspects of this appliance comply with accepted technical standa...

Page 4: ... when cooking is completed Never allow children to sit or stand on any parts of the appliance as they could be injured or burned Wear proper apparel Loose fitting or hanging garments should never be worn while using the appliance Do not let clothing or other flammable materials contact hot surfaces Do not use water or flour on grease fires Smother the fire with a pan lid or use baking soda a dry c...

Page 5: ...e to the cooktop and cable insulation Overheated fats and oils catch fire quickly You should supervise cooking when preparing foods in fat or oil After use switch off the hob element by its control and do not rely on the pan detector Always keep the control display panel clean and dry Do not let liquids or grease remain on the cooktop display area Spilled or burnt on foods can activate or deactiva...

Page 6: ...ate a risk of electric shock Contact a qualified technician immediately Clean cooktop with caution Do not use sponges or cloth to wipe spills on a hot cooking area Use a proper metal scraper Do not place hot cookware on cold cooktop glass This could cause glass to break Do not slide pans across the cooktop surface They may scratch the cooktop surface Do not let pans boil dry This may cause permane...

Page 7: ...nd impervious to sharp temperature changes but is not unbreakable It can be damaged if hard or sharp objects fall on it Be very cautious if using pots made of cast iron or other pots with rough edges or burrs Moving these can cause scratches on glass If sugar or a mixture containing sugar falls onto a hot cooking zone and melts remove immediately while still hot If left to cool down it may damage ...

Page 8: ...h You can obtain information about collection dates or public refuse disposal sites from your local government offices or state environmental protection agency CAUTION Before disposing of old appliances please make them inoperable so they cannot be a source of danger To do this have a qualified person disconnect the appliance from the house circuitry Read and follow this safety information careful...

Page 9: ...rface require the use of cookware made with magnetic material in order to start the heating process on any of the cooking zone When purchasing pans look for cookware specifically labeled by the manufacturer for use with induction cooktops Pots and Pans In principle all pots and pans with magnetic bases are suitable These include steel enameled steel as well as cast iron pots and pans High grade st...

Page 10: ...grains of sand e g after washing vegetables which are dragged with the pot across the cooking surface For Best Results Always follow the recommendations for proper cookware type and size In addition Do not use dirty pans with grease buildup Always use pans that are easy to clean after cooking and make sure that the bottoms of the pans are clean and dry When cooking with large amounts of liquid use...

Page 11: ...oking Zone 11 7 280 178 mm Electronic touch controls Single Cooking Zone 8 7 216 180 mm Single Cooking Zone 8 7 216 180 mm Flexible Cooking Zone 8 14 216 360 mm Flexible Cooking Zone 8 14 216 360 mm Single Cooking Zone 8 7 216 180 mm Single Cooking Zone 8 7 216 180 mm CAUTION Burn Hazard The cooking zones may appear cool when turned ON and after they have been turned OFF ...

Page 12: ...cooking zone is activated 2 Hold Sets the active cooking zone to minimum output Touch to activate or deactivate 3 Clean Lock Touch to lock the touch screen before cleaning it To set the element power level Select the number on the element power settings for the active cooking zone to adjust the power level from 1 to 9 Hot Surface Indicator This icon appears in the display for each cooking zone whe...

Page 13: ... NEXT 4 Read through the application guide in the display and touch DONE 5 The Main screen appears in the display Changing Cooktop Settings Settings To adjust settings after the initial setup touch the display to open the Main screen Touch Settings at the bottom center of the Main screen Swipe the screen or touch the arrow keys to navigate through the Settings screens Location of Settings Page 1 L...

Page 14: ...er a 12 hour or 24 hour clock mode 12H 24H 4 Touch OK Wi Fi Connect the appliance to a home Wi Fi network to use Remote Start and other smart functions See the Smart Functions section for more details Setting Up Wi Fi 1 Touch Settings at the center bottom of the Main screen then touch Wi Fi in the first Settings screen 2 Follow the instructions in the Wi Fi Guide in the display 3 Select ON OFF or ...

Page 15: ... cooktop It is turned on by default 1 Touch Settings at the center bottom of the Main screen swipe to the second Settings screen and touch Automatic Detection 2 Touch On or Off to activate or deactivate the Automatic Detection function Demo Mode The Demo Mode is for showroom use only It prevents the cooking zones from heating up 1 Touch Settings at the center bottom of the Main screen swipe to the...

Page 16: ...ktop To turn ON the cooktop touch the POWER key for approximately 1 second The indicator above the key will light up To turn OFF the cooktop touch the POWER key The indicator light above the key will turn off NOTE After turning on the cooktop with the POWER key you must select one of the cooking zones within 1 minute If no selection is made the cooktop will turn off for safety Selecting the Cookin...

Page 17: ...er Level 1 Touch the desired cooking zone to bring up the Power Level popup 2 Touch the desired level in the Power Level popup If no selection is made the Power Level popup disappears after 3 seconds and the power level remains the same Turning OFF the Cooking Zone 1 After the cooking is complete touch the x icon to turn off the cooking zone 2 The corresponding cooking zone display will turn off 3...

Page 18: ...Melting Fluffy omelettes keeping dishes warm melting butter or chocolate NOTE These settings are recommended guidelines for cooking You may need to adjust the power level for the type of food and pan Using the Cook Modes SIMMER Use SIMMER to simmer sauces or stews Turning Simmer On Place the cookware on any cooking zone except for the rear right cooking zone Activate the Power Level popup and touc...

Page 19: ...ed zones 2 To merge the 2 cooking zones touch the Flex icon The icon will change to show one combined zone 3 Select the desired power level 4 Touch the Flex icon again to turn off Flex mode Using the Cook Mode Function The Dual Element located in the center position offers two different sized elements to accommodate different pan sizes Use the smaller inner section or the larger outer section depe...

Page 20: ...c Power Level Control The power level displayed may be different from the actual power level at the high end of the temperature range To prevent the cooktop from overheating the power level is controlled automatically Other Functions Hold The Hold function reduces the power level of a cooking zone to level 1 and maintains it at that level until deactivated This has a similar effect to moving the p...

Page 21: ...nvironment can make the wireless network service run slowly If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The network connection may not work properly depending on the Internet service provider The Wi Fi connection may not connect or may be interrupted because of the...

Page 22: ...as been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference...

Page 23: ...ou DO NOT heat the cooktop until it has been cleaned thoroughly CAUTION DO NOT use scrub pads or abrasive cleaning pads They may damage the glass cooktop surface For your safety please wear an oven mitt or pot holder while cleaning the hot cooking surface Burned On Residue 1 If spilled food becomes burned on to the glass ceramic cooking surface use a suitable metal razor scraper to remove it Hold ...

Page 24: ... avoid the risk of damage to the glass ceramic surface For your safety wear an oven mitt or pot holder while cleaning the hot cooking surface Metal Marks and Scratches Be careful not to slide pots and pans across the cooktop Doing so will leave metal markings on the cooktop surface These marks are removable using the Ceramic Cooktop Cleaner with a cleaning pad designed for use with glass ceramic c...

Page 25: ...rning codes and ordinances Only certain cooktop models may be installed over certain built in electric oven models Be sure to leave these instructions with the consumer Note to Consumer Keep the User s Guide and Installation Instructions for future reference NOTE This appliance must be properly grounded Damage caused by failure to follow these instructions is not covered by the cooktop warranty Un...

Page 26: ...4 17 32 115mm H 21 11 16 551mm D Cooking Zones Position Size Power Front Left 8 1 2 7 3 32 216 180 mm 1600 3200 W 208 V 1800 3700 W 240 V Front Right 8 1 2 7 3 32 216 180 mm 1600 3200 W 208 V 1800 3700 W 240 V Flex Left 8 1 2 14 11 64 216 360 mm 2900 3200 W 208 V 3300 3700 W 240 V Rear Left 8 1 2 7 3 32 216 180 mm 1600 3200 W 208 V 1800 3700 W 240 V Rear Right 8 1 2 7 3 32 216 180 mm 1600 3200 W 2...

Page 27: ...panel is present 34 9 16 878 mm 24 610 mm 19 11 16 500 mm 2 1 2 min 64 mm 1 13 16 min 46mm 1 1 8 min 28 mm Do not obstruct these areas 36 inch Induction Cooktop 2 Flush Installation 30 min 762 mm Radius 36 5 8 930 mm 33 7 8 860 mm 21 9 16 547 mm 19 5 16 490 mm 3 8 10 mm 41 4 108 mm 4 1 4 108 mm Height of conduit 2 1 16 52 mm 2 2 8 56 mm 4 x 8 102 mm x 203 mm opening to route armored cable if panel...

Page 28: ... not exceed a maximum depth of 13 330 mm Min from edge of cooktop to nearest combustible wall either side of unit Empty space is needed underneath the cooktop for installation purposes Approximate location of junction box 12 305 mm 10 254 mm 3 3 4 95 mm 34 9 16 878 mm 5 23 32 Min 145 mm 18 457 mm 36 Min 914 mm 24 610 mm Min recommended distance between rear edge of cutout and nearest combustible s...

Page 29: ...e armored or nonmetallic sheathed cable The flexible armored cable extending from this appliance should be connected directly to the grounded junction box The junction box should be located as shown on page 28 with as much slack as possible remaining in the cable between the box and the appliance so it can be moved if servicing is ever necessary 4 A suitable strain relief must be provided to attac...

Page 30: ... personal injury 3 Wire Grounded Junction Box Cable from power supply Black wires Red wires Junction box UL listed conduit connector Cable from cooktop Green wire ground White wire neutral If Cooktop is Used in a New Branch Circuit Installation 1996 NEC Mobile Home Recreational Vehicle or where Local Codes Do Not Permit Grounding to the Neutral White Wire Observe all governing codes and local ordi...

Page 31: ...local codes or in their absence with the National Electrical Code ANSI NFPA No 70 latest edition Preferred installation Retainer brackets Alternative installation Retainer brackets Front Rear Cooktop Bolt Retainer brackets Countertop Final Check Perform a final operational check of the cooktop making sure the cooktop powers on properly and that each cooking zone operates correctly Refer to the Ope...

Page 32: ...er or dealer Cooktop does not heat Incorrect cooking zone selected Make sure the correct control is ON for the cooking zone being used No power to cooktop See Cooktop does not work above Element turns off while cooking Cooktop inner temperature too High Check that cooktop has been installed according to the installation instructions Elements do not get hot enough Touch controls may not be set prop...

Page 33: ...ONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES OF ANY KIND INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THE PRODUCT SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS LIMITED WARRANTY DOES NOT APPLY TO Service calls to correct the installation of the...

Page 34: ...34 Memo ...

Page 35: ...35 Memo Memo ...

Page 36: ...Customer Information Center For inquiries or comments call 1 855 790 6655 USA ...

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