Page 6
Malfunction
Cause
Remedy
Trouble Shooting - Pressure Balancing Valve
Shower control opening through
hot.
Hot and Cold water supplies
have been connected in reverse.
Rotate cartridge as described in
“Back-to-back Installation”.
Tub Filler or shower head drips
after shutting off the valve.
Water remains in the piping
column to the shower head (this
is normal).
Incorrect setting of the
mechanical stop(s) against the
stop pin causing a partially
opened cartridge.
O-ring seal on the inlet of the
cartridge is faulty.
Allow approx. 3-5 min. to drain
column, or turn lever on diverter
to the tub fill position*.
Reset the mechanical stop as
described in figure 6 previously.
Check the O-ring for cuts or
damage and replace if necessary.
Shower insufficiently hot.
Adjustable handle position stop
incorrectly set.
Reset handle position.
Check hot water source
temperature setting.
No flow of hot or cold water.
Either the hot or the cold side is
not fully pressurized.
Debris caught inside the inlet of
the cartridge.
Valve could be too deep in the
wall.
Be sure service stops are both
wide open and system is fully
pressurized.
Remove cartridge and flush out
or remove any debris lodged
inside the valve or inlet screens.
Install stem extension kit.
Valve body too deep in wall.
The measured rough-in or
finished wall surface is incorrect.
Install stem extension kit.
* NOTE: At no time try to stop dripping by applying extreme force when closing the valve!
Maintenance
This cartridge is designed for minimum maintenance in normal domestic use. If a malfunction occurs
then this will probably necessitate a complete cartridge replacement. The cartridge contains no
internally serviceable parts! Contact your installer or dealer.
To Clean trim, simply wipe gently with a damp cloth. Many household cleaners contain mild abrasives
or chemicals and should never be used for cleaning decorative faucets.
Specifications and Dimensions
Min. operating pressure:
20 psi (140 kPa)
Max. operating pressure:
145 psi (1000 kPa)
Max. test pressure:
500 psi (3450 kPa)
Hot and cold water inlets:
1/2” IPS or CxC
Shower outlet:
1/2” IPS or CxC
Tub outlet:
1/2” IPS or CxC
Flow capacity:
5 USGPM @ 50 psi
19 1/min @ 345 kPa
Our valves meet the requirements of the
following organizations:
CSA B-125
ANSI A112.18.1M
ASSE 1016
FORM COV.004
Revised 2-14-05
