2-16KC
Maintenance and Service
Version 03/2010, Rev. 1.7 of 27/01/2012
51
Translation of the original operating manual
Information and appointments:
in Germany:
use the service request form at
www.sigma-zentrifugen.de
[Service Area]
or contact
SIGMA Laborzentrifugen GmbH
An der Unteren Söse 50
37520 Osterode (Germany)
Tel. +49 (0) 55 22 / 50 07-84 25
Fax +49 (0) 55 22 / 50 07-94 25
E-mail: [email protected]
outside Germany:
contact our agency in your country. All agencies are listed at
www.sigma-zentrifugen.de
[Contacts]
[Foreign agencies]
If you would like to utilise our service, please state the type of
your centrifuge and its serial number.
Make use of our service request on the Internet. Please use the
request form (see above) on our website.
8.4 Return of defective parts
Although we exercise great care during the production of our
products, it may be necessary to return a unit or accessory to the
manufacturer.
In order to ensure the quick and economical processing of returns of
centrifuges, spare parts, or accessories, we require complete and
extensive information concerning the process. Please fill in the
following forms completely, sign them, and enclose them with the
return package:
1. Declaration of decontamination
As a certified company and due to the legal regulations for the
protection of our employees and of the environment, we are
obliged to certify the harmlessness of all incoming goods. For this
purpose, we require a declaration of decontamination.
• The form must be filled in completely and signed by authorised
and specialised personnel only.
• Affix the original form in a clearly visible manner to the outside
of the packaging.
If no such declaration is enclosed in the return package, we will
perform the decontamination at your expense!
