No.
Phenomena
Reason
Solutions
1
Node does not send RF to base
station periodically, LED does not
blink
No power supply
Configuration sending
cycle is incorrect
Check that the battery is
empty or not installed
correctly
Check the power supply
Check the send cycle
configuration
2
Node does not send RF to base
station according to the alarm,
LED does not blink
The alarm configuration is
incorrect
Running out of the number
of alarms set for the day
Check alarm configuration
Check the configuration for
the maximum number of
alarms per day
3
Node does not send RF to base
station when activated by the
magnetic switch, LED does not
blink
Magnetic switch has
malfunctioned
Read the status of the
magnetic switch via
modbus (when powering or
attaching the battery) to
see if the magnetic switch
is working.
4
Node has blinked LED when
sending RF but the base station
cannot received
Out of the number of RF
packages per day (140
packages / day)
Check on the base station
whether the event
message exceeds the
number of RF packets
5
Node has sent RF but the LED
does not blink
LED malfunction
LED welding is not good
Check LED condition and
LED weld
6
The value of the sensor is 0
No pressure
Lost connection with the
sensor
Check pipe pressure
Check sensor connection
7
The node does not send RF and
the RF module is hot
Insert the battery in the
opposite direction
Short circuit
Warranty or replacement
8
RSSI is weak and often loses data
Distance between Node
and Gateway is far or there
are many obstructions
Connection to Antenna
problem
Check Antenna position
Install Node in a well
ventilated location
Manufacturer
Daviteq Technologies Inc
No.11 Street 2G, Nam Hung Vuong Res., An Lac Ward, Binh Tan Dist., Ho
Chi Minh City, Vietnam.
Tel: +84-28-6268.2523/4 (ext.122)
Email: [email protected] | www.daviteq.com
Distributor in Australia and New Zealand
Templogger Pty Ltd
Tel: 1800 LOGGER
Email: [email protected]
Revision #31
Created Mon, Sep 21, 2020 2:06 AM by
Updated Mon, Jul 4, 2022 2:44 AM by
8. Troubleshooting
9. Support contacts
