Note and Safety Information
We use caution and warning statements throughout this book to draw
your attention to important
information.
Warning!
Caution!
This statement appears with information that
is important to protect people and equipment
from damage. Pay very close attention to all
warnings that apply to your application.
This statement appears with information that is
important for protecting your equipment and
performance. Read and follow all cautions that
apply to your application.
Receipt of System Components
When receiving a Sierra mass flow meter, carefully check the outside packing carton for damage
incurred in shipment. If the carton is damaged, notify the local carrier and submit a report to the
factory or distributor. Remove the packing slip and check that all ordered components are present.
Make sure any spare parts or accessories are not discarded with the packing material. Do not
return any equipment to
the factory without first contacting Sierra Customer Service
.
Technical Assistance
If you encounter a problem with your flow meter, review the configuration information for each
step of the installation, operation, and
setup procedures. Verify that your settings and adjustments
are consistent with factory recommendations. Installation and troubleshooting information can
be found in the
InnovaSonic 205i Product Instruction Manual.
If the problem persists after following the troubleshooting procedures
outlined in the 640S or 780S
product manuals, contact Sierra Instruments by fax or by E-mail
(see inside front cover). For
urgent phone support you may call (800) 866-0200 or (831) 373-0200 between 8:00 a.m. and 5:00
p.m. PST. In Europe, contact Sierra Instruments Europe at +31 20 6145810. In the Asia-Pacific
region, contact Sierra Instruments Asia at +86-21-58798521. When contacting Technical Support,
make sure to include this information:
The flow range, serial number, and Sierra order number (all marked on the meter
nameplate)
The software version (visible at start up)
The problem you are encountering and any corrective action taken
Application information (gas, pressure, temperature and piping configuration)
!
