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Sierra Wireless

AirPath

™

300 for

Visor

™

Handheld

User Guide

2130060 Rev 1.1

May 2001

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Summary of Contents for AirPath 300

Page 1: ...Sierra Wireless AirPath 300 for Visor Handheld User Guide 2130060 Rev 1 1 May 2001...

Page 2: ...AirPath 300 for Visor Handheld User Guide 2130060 Rev 1 1...

Page 3: ...ectromagnetic radiation i e to radio waves In accordance with these guidelines the antenna should be positioned at a distance greater than 9 cm 3 6 from users and bystanders 3 cm 1 2 from hands wrists...

Page 4: ...all not be liable for incidental or consequential damages resulting from the furnishing performance or use of this manual Trademarks AirPath is a trademark of Sierra Wireless Inc Handspring Visor Spri...

Page 5: ...rence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re...

Page 6: ...dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications CSA approval number 205977 RSA Licensee If you have purchased this product under a Unite...

Page 7: ...are and Software 5 3 Getting Started 7 3 1 Charging the Battery 7 3 1 1 Charging Through the Handheld 7 3 2 Attaching the Antenna 8 3 2 1 Recommended Antenna Position 8 3 3 Inserting the AirPath 300 9...

Page 8: ...19 4 9 Upgrading the AirPath 300 Firmware and Software 20 5 Care Maintenance 21 6 Troubleshooting 23 7 Specifications 25 7 1 Dimensions 25 7 2 Cellular Specifications 25 7 3 Power Consumption 26 7 4...

Page 9: ...ge Checklist 1 Table 1 2 Definitions 2 Table 4 1 LED Status 13 Table 4 2 Signal Strength 15 Table 4 3 Interpreting the Status Message 16 Table 6 1 Troubleshooting 23 Table 7 1 Dimensions 25 Table 7 2...

Page 10: ...300 for Visor User Guide this document 1 2 References For up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases see our web site www...

Page 11: ...u button in the lower left corner of the screen A drop down menu will appear 3 Tap Commands About The About screen displays the firmware and software versions 4 Tap OK to close the About screen If you...

Page 12: ...d the Internet Host Identifier POP3 Post Office Protocol version 3 A protocol by which a client machine can retrieve mail from a mail server RSSI Received Signal Strength Indicator a measure of the in...

Page 13: ...esult in personal injury CAUTION Notes in this form highlight a procedure or practice which if not performed correctly could result in loss of data or damage to equipment This is also used to highligh...

Page 14: ...ps you connected to the wireless network You can receive and send email browse the Internet and use other applications wirelessly The AirPath 300 consists of a CDPD radio modem a rechargeable battery...

Page 15: ...System Overview AirPath 300 for Visor User Guide Page 6 2130060 Rev 1 1...

Page 16: ...onnect the plug of the DC power adapter provided with the AirPath 300 into the connector on the top left corner of the AirPath 300 near the AirPath 300 logo You can continue to use the AirPath 300 dur...

Page 17: ...the AirPath 300 while trickle charging If you are unsure of the capability of your particular handheld you should always use the AirPath DC adapter to charge the module 3 2 Attaching the Antenna Atta...

Page 18: ...andheld device1 3 3 1 Turning the Unit On and Off The AirPath 300 does not have an on off switch The AirPath 300 automatically turns on when You insert it into the handheld device if the handheld is o...

Page 19: ...program will automatically launch This program controls the modem s connection to the Wireless IP CDPD network 1 Contact the Wireless IP network provider you wish to use and state that you wish to act...

Page 20: ...Network After you have configured your AirPath 300 you can connect to the Wireless IP network anytime simply by inserting your AirPath 300 into the handheld s Springboard expansion slot When you start...

Page 21: ...Getting Started AirPath 300 for Visor User Guide Page 12 2130060 Rev 1 1...

Page 22: ...r email and Internet applications 4 1 Reading the LED Indicators Three light emitting diodes LEDs are located on the top right corner of the AirPath 300 The LEDs reflect the status of the wireless mod...

Page 23: ...LED will blink but the modem is not running Using the DC adapter is strongly recommended On steady not blinking The AirPath 300 is running from power provided by the adapter and the battery is fully c...

Page 24: ...ciently strong radio signal If the signal is too weak you may not be able to register on the CDPD network and use the wireless services If the signal becomes too weak while you are registered you may...

Page 25: ...g a connection on the CDPD network It involves handshaking where both ends of the data link agree on the protocols to be used Initializing encryption This is the second step in establishing a connecti...

Page 26: ...t credentials The modem is not authorized to use this NEI Check that the correct NEI is being used Confirm with your CDPD service provider that your account is activated They may need to reset your mo...

Page 27: ...re that may be blocking the signal change the position or location of your handheld device Make sure that the antenna is properly connected to the wireless modem Try reorienting the antenna The signal...

Page 28: ...0 from the handheld If you are using a Visor Prism or Edge and a Travel Charger can be purchased separately to synchronize your handheld device you do not need to remove the AirPath 300 from the handh...

Page 29: ...of the AirPath 300 firmware and software may be released periodically To take advantage of new features of the AirPath 300 modem you may need to download from the Sierra Wireless website www sierrawir...

Page 30: ...vice When you are adjusting the antenna the antenna should bend easily at the hinge Do not forcefully bend the antenna When storing or transporting the AirPath 300 remove the antenna and store it in a...

Page 31: ...Care Maintenance AirPath 300 for Visor User Guide Page 22 2130060 Rev 1 1...

Page 32: ...on the CDPD network Check that the Connection type on your handheld is set to SLIP from the Home screen tap Prefs Network Details Connection type Check that the correct NEI is being used Confirm with...

Page 33: ...nsure that your NEI has permission to access the SMTP mail server Check that your service provider allows relay access Some of the values are not displayed in the AirPath Configuration screen 1 Remove...

Page 34: ...ternal with antenna 0 90 23mm Width 2 6 66mm Depth external to the handheld device 0 375 9 5mm Weight 4 0oz 113g 7 2 Cellular Specifications Table 7 2 Cellular Specifications CDPD Release 1 1 Transmis...

Page 35: ...adapter The battery is not user replaceable Table 7 4 Lithium Ion Battery Voltage 3 8 V Battery Capacity 700 mAH WARNING Contents of Battery are Explosive When Heated and Corrosive Use only the suppl...

Page 36: ...e of the human body to electromagnetic radiation i e to radio waves In accordance with these guidelines the antenna should be positioned at a distance greater than 9 cm 3 6 from users and bystanders 3...

Page 37: ...Specifications AirPath 300 for Visor User Guide Page 28 2130060 Rev 1 1...

Page 38: ...materials and workmanship for a period of one year from the date of purchase The sole responsibility of Sierra Wireless Inc under this warranty is limited to either repair or at the option of Sierra W...

Page 39: ...to determine the nature of the problem If return of the product is required they will help you with the rest of this process 2 Obtain a Return Material Authorization RMA number from Sierra Wireless T...

Page 40: ...nical support contact your carrier service provider or the reseller from whom you purchased the AirPath 300 If you purchased your AirPath 300 directly from Sierra Wireless consult our web site www sie...

Page 41: ...Technical Support AirPath 300 for Visor User Guide Page 32 2130060 Rev 1 1...

Page 42: ...lure to lock onto 23 charging the battery 7 checklist 1 Configiguration program 10 Configuration program 19 configuring the AirPath 300 10 connecting to the network 11 connection status checking 16 co...

Page 43: ...3 Registered 16 Registered status 13 registering your warranty AirPath 300 purchased from reseller 29 AirPath 300 purchased from Sierra Wireless 29 regulatory information ii removing the AirPath 300 1...

Page 44: ...troubleshooting 23 turning unit on off 9 U UDP 27 unable to register 23 Unable to start data link 17 upgrading 20 Usage limits exceeded 18 USB HotSync cable 19 W warnings battery 26 warranty AirPath 3...

Page 45: ...2130060 Rev 1 1...

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