Siemens WM16XK75NL User Manual Download Page 49

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TroubleshootingNL

Malfunction

"E:30/-20"

Cause and Troubleshooting

Additional water filled.

▶

Do not fill the device with additional water during

operation.

Device not working.

Mains plug of the power cable is not plugged in.

▶

Connect the appliance to the mains.

The fuse in the fuse box has tripped.

▶

Check the fuse in the meter box.

Power supply has failed.

▶

Check whether the interior lighting or other

appliances are working.

Program does not start.

Start/Refill

was not pressed.

▶

PressStart/Refill

Door is not closed.

Close the door.

To start the program, pressStart/Refill

Child lock is activated.

▶

→

"Deactivate child lock", page 35

- Ready in + is activated.

▶

Check if -Ready in + is activated.

→

"Buttons", Page 25

Laundry is wedged in the door.

Open the door again.

Remove trapped laundry.

Close the door.

To start the program, pressStart/Refill

Detergent drawer is not fully retracted.

▶

Slide in the detergent drawer until the symbol goes out.

Pump of the intelligent dosing system is blocked.

Switch off the device.

Clean the pump unit.

→

"Cleaning the detergent drawer", Page

Switch on the device.

If the indication reappears after cleaning the pump

unit, call the service.

→

"Customer Service", page 59

Summary of Contents for WM16XK75NL

Page 1: ...install ation instructions Register your product on exclusive services and off siemens home bsh group c My Siemens and discover er to welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...3 13 1 Switching on the appliance 33 13 2 Set program 33 3 3 Energy Saving Mode 13 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 3 Adjust program settings 33 13 4 Loading the drum with laundry 34 4 3 Installation site requirements 13 13 5 Dosing detergent and care agent 34 4 4 Removing transport locks 14 13 6 Starting the program 34 13 7 Adding laundry 34 13 8 P...

Page 3: ... 17 1 Cleaning the drum 40 17 2 Cleaning the detergent drawer 40 17 3 Cleaning the drain pump 42 17 4 Cleaning the inlet opening in the rubber sleeve 44 18 Troubleshooting 45 18 1 Emergency release 58 19 Transporting Storing and drain 58 19 1 Disassembling the device 58 19 2 Installing transport locks 58 19 3 Restarting the appliance 58 19 4 Disposal of your old appliance 59 20 Customer Service 59...

Page 4: ...tenance products sfor domestic use and in enclosed spaces within the sly environment sto an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appl...

Page 5: ... Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device...

Page 6: ... installation is allowed Do not install the appliance in a washer dryer column if the dryer manufacturer does not offer a suitable connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material ove...

Page 7: ...ansporting the device 1 5 Safer use WARNING Risk of electric shock A damaged appliance or damaged power cord is dangerous Never use a damaged device Never pull on the power cord to disconnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box...

Page 8: ...llow children to play with small parts WARNING Risk of poisoning Detergents and care products can lead to poisoning if ingested Consult a doctor in case of accidental ingestion Keep detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treat...

Page 9: ...y with clean water Consult a doctor in case of accidental ingestion Keep detergents and care products out of the reach of children 1 6 Safe cleaning and maintenance Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may ...

Page 10: ... and non original accessories is dangerous Only use original spare parts and original accessories from the manufacturer WARNING Risk of poisoning Toxic fumes can be generated when cleaning agents containing solvents are used Do not use solvent based cleaning agents 10 ...

Page 11: ...ents Do not use strong alcohol based cleaning agents Do not use hard scouring or dishwashing sponges 2 Material damage avoid Follow this instruction to avoid material damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow the manufacturer s dosing recommendations Exceeding th...

Page 12: ...nts separately according to type Set the maximum speed if the laundry is subsequently to be dried in the tumble dryer 3 2 Energy and resource efficient aDryer laundry shortens the pro gramme time during drying and reduces energy consumption With a higher spin speed the residual moisture in the laundry decreases and the spinning sound volume increases If you follow these directions your device will...

Page 13: ...he device again If you do not operate the device further it will switch off 4 Set up and connect Remark The device has been checked at the factory for correct operation Water stains may remain in the device The stains disappear after the first wash 4 1 Unpacking device PAY ATTENTION Objects that remain in the drum and that are not intended for use with the device can lead to material and device da...

Page 14: ...ive places or outdoors If the device is tilted more than 40 residual water can run out of the device and cause material damage Carefully tilt the device Transport the device upright on a wall No snakes and mains connection between wall and device clamping man 4 4 Removing transport locks The device is secured for transport with transport locks at the rear of the device installation site Plinth To ...

Page 15: ...W13 open end wrench 5 Install the 4 cover caps 6 Push the 4 cover caps down 3 Remove the mains connection cable from the holder 4 5 Removing transport reinforcements 4 Remove the 4 sleeves 1 Loosen and remove the screws of the vertical transport reinforcements with a T20 screwdriver 15 ...

Page 16: ...s of the horizontal transport reinforcement with a T20 screwdriver 2 Open the tap carefully and check that the connections are tight 4 Remove the transport reinforcement Water drainage connection types The information will help you connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pressure and can come loose from the installed connection position ...

Page 17: ... and gene All appliance feet must be firmly planted on the floor 3 Tighten the lock nuts against the housing with an open end wrench SW17 hand tight 4 7 Adjusting the device To reduce noises and vibrations and to prevent the device from walking place the device horizontally 1 Loosen the lock nuts with a SW17 open end wrench Hold the appliance foot while doing so and do not adjust the height 4 8 Co...

Page 18: ...1 Insert the mains plug of the appliance s connecting cable into a socket in the vicinity of the appliance The connection data of the device can be found in the technical data Page 62 2 Check the mains plug for tightness 18 ...

Page 19: ...ture may differ e g the color and the Vom m pump r 1 service color pe Page 42 n 7 Mains connection cable Page 17 Transport protections Page 14 2 Door Detergent ae Page 19 8 3 l d 9 Water supply hose Page 16 4 Control p n Page 20 a eel 5 2 Detergent drawer 5 water drains Page 16 lang Remark Take the manufacturers data on the use and dosage of the w products and 6 Transport reinforcements Page 15 as...

Page 20: ...artment 2 dispenser for fabric softener or liquid detergent 3 dispenser for liquid detergent 1 2 3 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 4 1 1 3 3 1 Program s page nat 2 8 4 diplay Page 22 2 P mm after 33 rogra page voter 3 knop and Page 25 20 ...

Page 21: ... before leaving the factory To remove any residual water wash without any laundry the first time 1 Press The power on process takes a few seconds 2 The programCleaning the drum Set up 3 Close the door 4 Pull out the detergent drawer 5 Put the powder detergent in the manual dosing compartment To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do no...

Page 22: ...ram in hours and minutes 10h1 10 01 Ready in time Buttons Page 25 Recommended load Maximum load amount for the set program in kg 1600 Spin speed tal Set spin speed in rpm Buttons Page 26 0 without final spin only drain Rinse hold without drain 90 Temperature Set temperature in C Buttons Page 25 cold prewash Wash Program status Program status s s s To rinse Centrifuge Pause Program status Program s...

Page 23: ...ated sflashes the minimum filling level of the dispenser is undershot Intelligent dosing system page 36 Liquid detergent dispenser for liquid detergent del or fabric softener ter slights up the intelligent dosing system for liquid detergent or fabric softener is activated sflashes the minimum filling level of the dispenser is undershot Intelligent dosing system page 36 Liquid detergent fabric soft...

Page 24: ...NLDisplay Display E 35 101 1Example name Error More information Error code error indication signal 24 ...

Page 25: ...et the basic dosing amount by pressing the button for approx 3 s Intelligent dosing system page 36 i Dos sactivate sdeactivate sContent of the dosing container sBasic dosing quantity A short press on the button activates or deactivates the intelligent fabric softener dosing system or liquid detergent When you press the button for approx 3 s you can define the contents of the dosing container or se...

Page 26: ...rk When the intelligent dosing system is activated the detergent is automatically dosed for the prewash and main wash When the intelligent dosing system is deactivated put the detergent for the prewash directly into the drum Extra rinse sActivate sDeactivate Activate or deactivate an extra rinse cycle Recommended for particularly sensitive skin or in areas with very soft water To soften sactivate ...

Page 27: ...TestsNL Knob Choice More information The laundry is so damp after washing that it hangs out well on the washing line 27 ...

Page 28: ... wash result corresponds to the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The washing t...

Page 29: ...xtiles made of wool or with a high wool content To avoid shrinkage of the laundry the drum with textiles moves especially gently with long pauses Use a wool detergent Program setting smax 40 C smax 800 rpm 2 0 powerspeed 59 Wash textiles made of cotton linen synthetic materials and blended fabrics Suitable for lightly and normally soiled laundry An optimal washing result within one hour Program se...

Page 30: ...te textiles made of cotton synthetic materials and blends Gentle washing treatment Degree of soiling and type of textile are automatically recognized The washing process is adjusted 3 5 Remark The temperature and spin speed are not adjustable in this program and are set automatically The temperature is a maximum of 30 C The spin speed is a maximum of 1000 rpm drum cleaning gene Cleaning and mainte...

Page 31: ...drum cleaning indicator flashes as a reminder Extra fast 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate varioSpeed The maximum load capacity is reduced to 2 0 kg Program setting smax 40 C smax 1200 rpm 4 0 1varioSpeed 2Washing not pos...

Page 32: ... and eyes Tie fabric belts apron straps etc together or use a laundry bag Tie together long drawstrings and cords with fixed ends in hoods or trousers Remove curtain rollers and lead laces or use a laundry net use a laundry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together 11 Laun...

Page 33: ... process takes a few seconds aAn audible bump test executed Information from the manufacturer about use and dosage can be found on the packaging Remark The drum lighting switches off automatically Comments swith liquid detergents only tend to use self flowing liquid detergents svarious liquid detergents don t mix sdetergent and fabric softener not to blend sNot stored for too long and strongly in ...

Page 34: ...utes after which the water flows into the device aThe display shows the program duration function ready in time a After the program end it shows display 0 1 Open the door 2 Place the laundry in the drum 3 Close the door Make sure that no small items of laundry are caught in the door 13 7 Adding laundry 13 5 Dosing detergent and care agent After the program has started you can remove or add laundry...

Page 35: ...r device against unwanted operation via the controls 13 9 Resume program at rinse hold Requirements sThe rinse hold is activated Buttons Page 26 sThe last rinse of the The set program has ended and the laundry is in the rinse water 14 1 Activating child lock Both keys 3 sec press for approx 3 seconds aThe display shows to give aThe controls are blocked aThe childproof lock remains in effect even a...

Page 36: ...f you do not want to manually dose liquid detergent and fabric softener use the intelligent dosing system This function is available depending on the program set and is activated automatically 1 Fill the dosing containers Filling the dosing container page 37 Remark If you use the intelligent dosing system do not add additional detergent or fabric softener to the manual dosing dispenser Dosing dete...

Page 37: ...oth dispensers for liquid detergent set the Contents of the dispensers Page 37in When filling do not exceed the maximum fill level mark 4 Close the filler cover Remark Close the filling lids immediately after filling to ensure that the liquid detergent or fabric softener does not dry out 5 If desired add detergent to the dispenser for manual dosing Dosing detergent and care agent Page 34 Required ...

Page 38: ... The basic dosing amount is based on the detergent manufacturer s information the water hardness and the degree of soiling of the laundry Always set a basic dosing amount which is geared to a standard load of 4 5 kg Basic dosing amount To adjust 1 Press for approx 3 si Dos aThe display shows the set ba sizzle dose for 2 Press to adjust the setting 3 To finish the setting wait briefly Remark To adj...

Page 39: ...cription 2 0 off 1 soft 2 average 3 loud 4 very loud The volume of the signal after the program end Set up Key signal 3 0 off 1 soft 2 average 3 loud 4 very loud The volume of set the signal when selecting the buttons Drum memory flour cleaning 4 On on OFF off The memory for the drum activate cleaning or deactivate Program counter 5 421 The number of termination developed program show ma s 1Exampl...

Page 40: ...ition 4 Press to change the value If you want to replace liquid detergent or fabric softener in the dispenser with another product or if the detergent drawer is dirty clean the detergent drawer 5 Turn off the device to save the change PAY ATTENTION The pump unit contains electrical components Electrical components can be damaged by contact with water Do not clean the pump unit in the dishwasher or...

Page 41: ... Empty the detergent drawer 7 Clean the pump unit with a damp cloth 4 Remove the pump unit 5 Unlock and remove the detergent drawer lid 8 Clean the detergent drawer and lid with a soft damp cloth or hand shower 9 Insert the detergent drawer dry the lid and the pump unit and install 41 ...

Page 42: ...ficiently large container under the opening 10 Clean the housing of the detergent drawer in the appliance 6 Remove the drain hose from the holder 11 Slide the detergent drawer into the appliance 17 3 Cleaning the drain pump Clean the drain pump in case of malfunctions e g in case of blockages or pe clapping r Disposal pempty omp 1 the kr aand close 42 ...

Page 43: ...carefully unscrew the lid Pull off the sealing cap to allow the wash water to flow into the collection container s Large impurities can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 8 Press the stopper back on 2 Clean the interior screw thread of the pump cover and pump housing 9 Clamp the drain hose in the holder The pump cover consists of t...

Page 44: ...cover s Check that the pump cover components are correctly assembled Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening 5 Tighten the pump cover as far as it will go 90 Remark Do not use pointed or sharp objects The G must repic of the p standing vertically cover lid n 44 ...

Page 45: ... Refill flashes The energy saving mode is active PressStart Refill aThe display lights up again E 30 80 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 42 Water drain hose is c...

Page 46: ... pump is clogged Cleaning the drain pump page 42 E 38 25 26 Drain pump is clogged Cleaning the drum page 40 if the fault is displayed again Cleaning the drain pump page 42 Inlet opening of the rubber sleeve is clogged Clean the inlet opening in the rubber sleeve page 44 E 10 00 10 20 Pump of the intelligent dosing system is blocked 1 Switch off the device 2 Clean the pump unit Cleaning the deterge...

Page 47: ...is kinked or pinched Make sure that the water supply hose is not kinked or pinched Water level measuring system defective Remark With the error message the device starts a pump down procedure 1 First wait for approx 5 minutes until the pump down procedure has ended 2 To reset the error message turn off the device 3 Turn the device back on 4 If the error message appears again please contact custome...

Page 48: ... next wash with an equal load burns Temperature is too high Wait for the temperature to drop program cancel Page 35 Water level is too high Select a suitable program for draining Programs Page 28 flashes Door is not closed 1 Close the door 2 To start the program press to fill Start Additional Laundry is wedged in the door 1 Open the door again 2 Remove trapped laundry 3 Close the door 4 To start t...

Page 49: ...r is not closed 1 Close the door 2 To start the program pressStart Refill Child lock is activated Deactivate child lock page 35 Ready in is activated Check if Ready in is activated Buttons Page 25 Laundry is wedged in the door 1 Open the door again 2 Remove trapped laundry 3 Close the door 4 To start the program pressStart Refill Detergent drawer is not fully retracted Slide in the detergent drawe...

Page 50: ... a suitable program for draining Programs Page 28 Power cut Open the door with the emergency release Emergency release page 58 Washing water is not pumped out Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogge...

Page 51: ...tical No water flows into the device The detergent was not washed in Start Refill was not pressed PressStart Refill Strainer in the water supply is clogged Clean the strainer in the water supply Water tap is closed Open the water tap Water supply hose is kinked or pinched Make sure that the water supply hose is not kinked or pinched Start several times with centrifugation The imbalance control sys...

Page 52: ... not leveled properly Adjusting the device Page 17 Device feet are not fixed Secure the device feet Adjusting the device Page 17 Transport protections have not been removed Remove transport locks page 14 Drum is spinning er no water flows into the appliance Load recognition is active No error no action necessary Remark The load detection can take up to 2 minutes strong foam ming Detergent dosage i...

Page 53: ...trifugal run does not start Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched The unbalance detection system has interrupted the spin cycle due to uneven distribution of the laundry Redistribute the laundry in the drum Remark If ...

Page 54: ... noise wrinkling Spin speed is too high Set a lower spin speed for the next wash The load quantity is too high Reduce the load during the next wash Inappropriate program set for the type of fabric Select a suitable program for the type of fabric Spin result is not to satisfaction ness The laundry is too wet too damp Low spin speed is set Set a higher spin speed for the next wash Start the programC...

Page 55: ... insoluble substances which deposit on the laundry Start the programTo rinse Unsuitable detergent has been placed in the dosing container of the intelligent dosing system 1 Check whether the detergent used is suitable Detergent and care agent Page 33 2 Empty the dosing containers Cleaning the detergent drawer Page 40 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing c...

Page 56: ...le Detergent and care agent Page 33 2 Empty the dosing containers Cleaning the detergent drawer Page 40 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing container page 37 Unsuitable detergent has been placed in the dosing container of the intelligent dosing system 1 Check whether the detergent used is suitable Detergent and care agent Page 33 2 Empty the dosing conta...

Page 57: ... correctly Connect the water drain hose correctly Drainage connection types page 16 Odor has formed in the appliance Pine tree Humidity and detergent residue can encourage bacterial growth Cleaning the drum page 40 When you are not using the appliance leave the door and detergent drawer open to allow the residual water to dry out 57 ...

Page 58: ...ith the aid of a tool aThe door lock is unlocked 2 Place the service door and click it into place Keep the cover caps 2 Install the 4 transport locks Keep the description Remove transport locks page 14and proceed in reverse order 3 Close the service door 19 Transport on hit and drain 19 3 Restarting the device 19 1 Dismantling the device For more information see Setting up and connecting Page 13an...

Page 59: ...evice on the market within the European Economic Area Remark Engaging the service within the framework of the manufacturer s warranty conditions is free of charge 1 Unplug the power cord from the outlet Detailed information about the warranty period and warranty conditions in your country can be obtained from our after sales service your dealer or on our website When contacting customer service yo...

Page 60: ... we will reimburse the damage suffered by private users To guarantee the water security system the appliance must be connected to the mains sThe liability guarantee applies to the life of the device sCondition for entitlement to there is a guarantee that the device with AquaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the...

Page 61: ...602 Eco 40 602 Eco 40 602 10 0 5 0 2 5 10 0 3 59 3 00 3 00 3 23 1 145 0 490 0 279 0 530 68 0 47 0 32 0 94 0 45 30 25 24 1600 1600 1600 1600 44 00 44 00 44 00 43 00 Cotton 20 C Cotton 40 C 10 0 10 0 10 0 3 19 1 420 97 0 45 1600 43 00 Cotton 60 C 3 18 2 060 92 0 61 1600 45 00 Cotton 40 C prewash 3 59 1 450 102 0 43 1600 43 00 wrinkle recovery lenght 40 C 4 0 4 0 2 0 2 30 0 760 56 0 49 1200 30 00 Fas...

Page 62: ...will also find the model identifier in the first line of the EU energy label 22 Technical data Device height Device width Device depth 84 8 cm 59 8cm 59 0 cm 63 2 cm Device depth with closed door Device depth with open door 106 3 cm Weight 73 8kg 10 0 kg Maximum load thing mains voltage 220 240V 50 60 Hz Minimum input installation fuse 10 A Rated power gene 2300W Recorded Ver be allowed to sOff st...

Page 63: ......

Page 64: ...BSH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001753830 9001753830 NL 020704 ...

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