Siemens WM14UQ92GB, User Manual And Installation Instructions

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Troubleshooting en
57
Fault Cause and troubleshooting
High spin speed not
reached.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spin programme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spin programme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶ Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶ Aligning the appliance
The appliance feet are not fixed.
▶ Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶ Removing the transit bolts
Persistent, quiet whirr-
ing fan noise.
Active oxygen treatment is active.
▶
Not a fault – normal operating noise.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶ →
"Cleaning the drain pump", Page 46
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶ Not a fault – normal operating noise.