Siemens WM14UQ92GB, User Manual And Installation Instructions

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Troubleshooting en
55
Fault Cause and troubleshooting
The water is not drain-
ing.
Drain pump is blocked.
▶ →
"Cleaning the drain pump", Page 46
is activated.
▶ Continue the programme by selecting Spin or
Drain
and pressing .
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶ Remove any unapproved extensions from the water
hose. Connecting the appliance
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressed .
▶ Press .
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow → Page 49 .
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶
Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.