Siemens WI...V0 Instruction Manual Download Page 51

Page: 51 / 56

Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/remedy

Water is leaking from the

machine.

■

Attach the drain hose correctly or replace it.

■

Tighten the threaded joint on the supply hose.

The machine is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 48

■

Is the supply hose kinked or trapped?

The door will not open.

■

The safety function is activated. Do you want to stop the programme?

Page 40

■

Is the

childproof lock activated? Deactivate it.

Page 40

■

Is "- - -" selected (Rinse Stop = no final spin)?

Page 41

■

Can the door only be opened using the emergency release?

Page 49

The programme will not

start.

■

Have you pressed the

button?

■

Ready in

selected?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

Page 40

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

Is "- - -" selected (Rinse Stop = no final spin)?

Page 41

■

Clean the drain pump.

Page 46

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry is wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the

spin cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Is the selected speed too low?

The spin cycle runs

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is adjusting an

imbalance by repeatedly distributing the laundry.

■

Not a fault – the foam detection system has activated an additional a rinse

cycle.

The length of the

programme changes

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may change the length of the programme shown in the display

panel.

There is water remaining

in the care product

compartment

■

Not a fault – the effectiveness of the care product is not affected.

■

Clean the insert, if necessary.

Summary of Contents for WI...V0

Page 1: ...Register your product online ens home com welcome siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WI V0 ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...ing to know the appliance 29 Washing machine 29 timeLight depends on the model 29 Control panel 30 Display panel 31 Z Laundry 32 Prepare the laundry 32 Sorting laundry 32 Starching 33 Dyeing bleaching 33 Soaking 33 C Detergent 34 Correct selection of detergent 34 Saving energy and detergent 34 0 Programme default settings 35 Spin speed 35 Ready in 35 Additional programme settings 36 speed eco 36 1...

Page 4: ...using 45 The drain pump is blocked emergency draining 46 The drain hose at the siphon is blocked 47 Filter in the water supply blocked 48 3 Faults and what to do about them 49 Emergency release 49 Information on the display panel 50 Faults and what to do about them 51 4 After sales service 53 J Technical data 54 r Aqua Stop warranty 55 ...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ... by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not lea...

Page 7: ... or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Make sure that The mains voltage on your power socket matches the rated voltage specified on the appliance identification plate The connected loads ...

Page 8: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Page 9: ...heappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is o...

Page 10: ...eight on the appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you...

Page 11: ...ers in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug with wet hands When removing the main...

Page 12: ...e appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact...

Page 13: ...saving mode The control panel lighting and timeLight display on the floor Page 40 will go out after a few minutes The start button will flash Press any button to activate the lighting Energy saving mode will not be activated if a programme is running Depends on the model If the washing will be dried in a dryer select the spin speed according to the dryer manufacturer s instructions Dispose of pack...

Page 14: ...for installation Page 22 Useful tools Spirit level for aligning Spanner with WAF13 for undoing the transport locks and WAF17 for aligning the appliance s feet 3 Mains cable 0 Bag Installation and operating instructions After sales service location directory Guarantee Cover caps for openings after the transport locks have been removed Hose clip for securing the water drain hose to the siphon 8 Wate...

Page 15: ...e water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so tha...

Page 16: ...ion on a base or a wooden joist floor Caution Damage to the appliance The washing machine may wander and tip topple from the base when spinning The feet of the appliance must be secured with holding brackets Order no WMZ 2200 WX 9756 Z 7080X0 Note On wooden joist floors install the washing machine In a corner if possible On a water resistant wooden board min 30 mm thick which is screwed tightly to...

Page 17: ... locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance 1 Take the hoses out of the holders 2 Use a WAF13 spanner to undo and remove all four transport lock bolts 3 Remove the sleeves Remove the mains cable from the holders 4 Put on the cover caps 5 Press the cove...

Page 18: ...nd connection Tip You can order an extension for the AquaStop supply hose or cold water supply hose approx 2 5 m from specialist retailers our after sales service Order no WMZ 2380 WZ 10130 CZ 11350 Z 7070X0 A 205 cm B 150 cm C 164 cm D max 100 cm A 160 cm B 195 cm C 215 cm D max 100 cm ...

Page 19: ...ts strength can no longer be guaranteed Only tighten the screw connections by hand If the screw connections are over tightened with a tool such as pliers this may damage the thread Optimum water pressure in the supply network Minimum 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at least 8 l min If the water pressure is higher than this a pressure reducing valve...

Page 20: ...k drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or put strain on it lengthways Connection to a siphon Height difference between the installation area and the drain for AquaSecure and standard models min 60 cm max 100 cm for AquaStop models 0 max 100 cm Levelling Incorrect alignme...

Page 21: ...ing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installed The mains cable is only replaced by a qualified electrician if this is necessary Replacement mains cables are available from customer services No multiple plugs couplings or extension cabl...

Page 22: ...nstallation space 3 Lay the mains cable and the hoses Push the appliance in moving the mains cable and the hoses with it Note Take care not to trap the mains cable and the hoses between the back of the appliance and the wall 4 Connect the hoses Page 19 Page 20 5 The appliance must be standing on all four feet before it can be put into operation Unscrew the rear feet PP PP D E FP FP FP ...

Page 23: ...en 23 6 Align appliance with a spirit level Page 20 7 Hold the cabinet door against the appliance at the required height and mark where the top edge of the appliance comes to on the inside of the door Left hinged Right hinged DN ...

Page 24: ...oles Use a Forstner bit for the 35 mm hole 9 Put the hinges in the holes and screw them in Screw in the counter plates for the magnetic catches 10 Put the hinges in the appliance 1 2 push on the cover panels 3 and screw them in place 4 DN PP PP PP ...

Page 25: ...Positioning and connecting en 25 11 Put the magnetic catches on the appliance 12 Align the door of the cabinet 13 Put in the spacers for the toe kick ...

Page 26: ...ns 16 Fit the toe kick Note If the toe kick is pulled forwards or if the appliance is installed at eye level flush with the front of the cabinet timeLight display on the floor will not be visible Depends on the model 17 Plug the plug in the socket Your appliance is now installed and ready to use DN ...

Page 27: ...ch on the appliance 2 Close the door do not load any laundry 3 Set the Cottons 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer To prevent foaming only use half the amount of detergent recommen...

Page 28: ...locked emergency draining 5 Remove the hoses Attach the transport locks 1 Use a screwdriver to remove the covers and then keep them in a safe place 2 Insert all four sleeves The mains cable can be clamped to the holders 3 Insert the transport lock bolts and tighten them with a WAF13 spanner Before switching on the appliance again Notes The transport braces must be removed Pour approx 1 litre of wa...

Page 29: ...epends on the model When the appliance is switched on information about the programme will be displayed on the floor underneath the door of the cabinet You can switch this display on or off Page 43 3 Detergent drawer 0 Control display panel 8 Door with door handle Drain hose H Emergency release P Drain pump X timeLight ...

Page 30: ...elector for selecting a programme and switching the machine on off via the Off position 0 Programmes You can find an overview of all programmes on the printed supplement for the installation and operating instructions 8 Display panel for settings and information ...

Page 31: ... 8 speed eco I for starting pausing e g to add laundry and cancelling a programme 0 w 3 sec Childlock control panel lock Maximum spin speed depends on the model Other indicators and symbols Information on x q 0 End 0 Programme status wash rinse spin end of programme Programme end with Rinse Stop selected Œ Door locked Tap off water pressure too low Ò Ò Ò Ò Length of programme e g 1 51 Ready in tim...

Page 32: ...Wash white and coloured items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 34 Light Do not prewash select the speed setting if necessary Normal Heavy Load less laundry select a program with prewash Stains Remove pretreat stains while they are fresh Firstly...

Page 33: ...ainless steel Always follow the dye manufacturer s instructions Do not use the washing machine to bleach clothes Soaking 1 Pour soaking agent detergent into compartment II in accordance with the manufacturer s instructions 2 Select the desired programme 3 Press the I button to start the programme 4 After approx ten minutes press the I button to pause the programme 5 After the desired soaking time ...

Page 34: ...lk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information ...

Page 35: ...continue end the program Page 41 The maximum speed that can be set depends on the model and program that has been selected Ready in û û Finished in Finish in Ready in Before starting the program you can preselect the program end Finish in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a program The program duration is displayed for the selected program e g 2 30 ho...

Page 36: ...time while achieving a washing result that is consistent with but uses more energy than the selected program without the speed eco setting Note Do not exceed the maximum load eco Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program without the speed eco setting Press the button to do this First of all you can select the ...

Page 37: ...lected while the door is open Depends on the model Drum light The drum is lit after switching on the appliance after opening and closing the door and after starting a programme The light switches off automatically Change the programme default settings You can use the default settings for each wash cycle or change them To do this repeatedly press the corresponding button until the required setting ...

Page 38: ... laundry thoroughly beforehand Notes Mix items of laundry of varying sizes Laundry items of different sizes distribute themselves better during the spin cycle Individual laundry items may cause an unbalanced load Observe the maximum specified load Overfilling adversely affects the washing result and promotes creasing 1 Unfold presorted laundry items and place them in the drum 2 Make sure that no i...

Page 39: ...es skin thoroughly if they come into contact with detergents or care products If swallowed accidentally seek medical advice Note Dilute viscous fabric softener and fabric conditioner with water to prevent blockages Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent draw...

Page 40: ...ogram selector beyond the Off position Note The childproof lock remains active after the program has ended and the appliance is switched off You must always deactivate the childproof lock if you want to start a new program Adding laundry Following the start of the program you can add or remove laundry as required Press the I button to do this The I button indicator lamp flashes and the machine che...

Page 41: ...moving laundry switching off the appliance 1 Open the door and remove the laundry 2 Turn the programme selector to Off The appliance is now switched off 3 Turn off the tap Note Not necessary on AquaStop models Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wi...

Page 42: ...speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 51 VoltCheck depending on the model The automatic voltage control system detects an unauthorised voltage under usage The colon on the Ready in display is flashing Page 31 Once the supply voltage is stable again the colon of the Ready in display lights up Normal...

Page 43: ...on while turning the programme selector clockwise to position 2 Release the button Setting mode is activated and the preset volume for the notification signals e g at the end of the programme appears in the display panel Changing settings You can change the following settings by pressing the Ready in button when the programme selector is at these positions 2 The volume of the notification signals ...

Page 44: ...otes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean ...

Page 45: ...fully remove the drawer 3 To remove the insert Push the insert upwards from below with your finger 4 Clean the detergent drawer and insert with water and a brush then dry them 5 Fit the insert and lock it in place push the cylinder onto the guide pin 6 Clean the inside of the detergent drawer housing 7 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can...

Page 46: ...nd it has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Remove the toe kick 4 Take the drain hose out of the holder 5 Remove the sealing cap and drain the water into a suitable container 6 Put the sealing cap back on and press down firmly 7 Place the drain hose back in the holder 8 Carefully unscrew the pump cover Be aware that any remaining water may leak o...

Page 47: ...ext wash Pour 1 litre of water into compartment II and start the Drain Empty programme The drain hose at the siphon is blocked 1 Switch off the appliance Pull out the mains plug 2 Undo the hose clamp Carefully remove the drain hose Be aware that any remaining water may leak out 3 Clean the drain hose and siphon connecting piece 4 Re attach the drain hose and secure the connection point using the h...

Page 48: ...ds then switch off the appliance 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap 2 Clean the filter with a small brush 3 For standard and AquaSecure models clean the filter on the rear of the appliance Disconnect the hose from the rear of the appliance 4 For standard and AquaSecure models clean the filter on the rear of the appliance a Use pliers to remove the fi...

Page 49: ... if you come into contact with hot washing water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum while it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if you can see water through the...

Page 50: ...40 the Ready in time is flashing The mains voltage is too low the Ready in time is flashing Undervoltage during the wash programme The length of the programme will be extended Page 42 E 18 The drain pump is blocked Clean the drain pump Page 46 The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 47 E 23 There is water in the base trough the appliance is leaking Turn off the...

Page 51: ...me starts The water is not draining Is selected Rinse Stop no final spin Page 41 Clean the drain pump Page 46 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is une...

Page 52: ...port locks Page 17 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call our after sales service There is detergent residue on the laundry Some phosphate free detergents contain water insoluble residue Select...

Page 53: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 54: ...taWeight 75 84 kg depending on the model Mains connection Nominal voltage 220 240 V 50 Hz Nominal current 10 A Nominal power 1900 2300 W Water pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 Power consumption when left on 0 50 ...

Page 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 56: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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