Siemens WG44A2UGHK User Manual And Installation Instructions Download Page 51

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Troubleshooting

Fault

Cause and troubleshooting

lights up.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Reload

to start the programme.

flashes.

Door is not closed.

Close the door.

Press

Start/Reload

to start the programme.

All other error codes.

Malfunction

▶

Call the after-sales service.
→

"Customer Service", Page 59

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker is faulty.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other
appliances are working.

The programme does
not start.

You have not pressed

Start/Reload

▶

Press

Start/Reload

Door is not closed.

Close the door.

Press

Start/Reload

to start the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof lock", Page 40

- Finish in

is activated.

▶

Check whether

- Finish in

is activated.

→

"Buttons", Page 22

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Reload

to start the programme.

The door cannot
be opened.

is activated.

▶

Continue the programme by selecting ⁠

Spin

Drain

and pressing

Start/Reload

→

"Resuming the programme when the programme

status is Rinse Hold", Page 39

The temperature is too high.

▶

Wait until the temperature has dropped.

Summary of Contents for WG44A2UGHK

Page 1: ...e WG44A2UGHK en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...5 2 Detergent drawer 19 5 3 Controls 19 6 Display 20 7 Buttons 22 8 Programmes 24 9 Accessories 32 10 Before using for the first time 32 10 1 Starting an empty washing cycle 32 11 Laundry 33 11 1 Preparing the laundry 33 11 2 Sorting laundry 34 11 3 Degrees of soiling 34 11 4 Care symbols on the care labels 34 12 Detergents and care products 35 12 1 Detergent recommendation 35 12 2 Detergent dosag...

Page 3: ...16 5 Cleaning the drain pump 44 16 6 Cleaning the intake open ing in the rubber gasket 46 16 7 Cleaning the water outlet hose at the siphon 46 16 8 Cleaning the water inlet fil ter 47 17 Troubleshooting 49 18 Transportation storage and disposal 57 18 1 Removing the appliance 57 18 2 Inserting the transit bolts 57 18 3 Using the appliance again 58 18 4 Disposing of old appliance 58 19 Customer Serv...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ... as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low t...

Page 11: ...a programme the display shows the expected consumption Add Page 35 detergent based on the laundry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light t...

Page 12: ... information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging ...

Page 13: ...e read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the ap...

Page 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Page 15: ...er caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in wat...

Page 16: ... point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the water outlet using an elb...

Page 17: ...In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tec...

Page 18: ...1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 44 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 8 Water inlet hose Page 15 ...

Page 19: ...Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 4 1 1 3 1 Programmes Page 24 2 Programme selector Page 36 3 Buttons Page 22 4 Display Page 20 ...

Page 20: ... in time The programme end has been set and the remaining number of hours is displayed Buttons Page 22 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Ri...

Page 21: ...ated Cosmetics The stain type is activated Grease and oil The stain type is activated Energy consump tion Energy consumption for the selected pro gramme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Foam detection system The appliance has detected too much foam Door The door is unlocked a...

Page 22: ...in Finish in 1 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp C 90 C Adjust the temperature in C Spin Speed 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laun...

Page 23: ...les Recommended for particularly sensit ive skin or in regions with very soft water Soaking Activate Deactivate Activate or deactivate soaking Before the main wash cycle starts the laundry remains in the water for longer For laundry with particularly stubborn soiling Less Ironing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry th...

Page 24: ...ols on the care labels Page 34 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed Select Power Rinse Spin Speed Rinse Hold Prewash Soaking Less Ironing Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laundry when you activate varioSpeed If varioSpeed is activated th...

Page 25: ...de from cotton linen or blended fabrics Energy saving programme Note To save energy the ac tual washing temperature may deviate from the set washing temperature The washing per formance meets legal require ments 9 90 1400 Easy Care Wash items made from syn thetic or blended fabrics 4 60 1200 Miix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laun dry...

Page 26: ...made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eye lets or clips in a mesh laundry bag 2 40 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable f...

Page 27: ...ater 1400 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1400 Dark Wash Wash dark coloured and col our intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 Drum Clean Cleaning and caring for the drum Use this programme in the fol lowing cases Before using the ...

Page 28: ...peratures of 40 C or lower After a prolonged period of non use Use washing powder or a de tergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates Note The drum cleaning indic ator will flash to remind you if you have not used a pro gramme at 60 C or higher for a long time...

Page 29: ... membrane tech nology and water resistant equipment Suitable for washing and then waterproofing Use a detergent for outdoor fabrics Use a waterproofing agent that is suitable for machine wash ing Place the detergent for outdoor fabrics in compartment II in the detergent drawer and the wa terproofing agent in the compartment Detergent drawer Page 19 After treat the laundry in ac cordance with the m...

Page 30: ...s Suitable for lightly and nor mally soiled laundry Optimum washing results in under an hour 5 40 1400 Shirts Wash non iron shirts and blouses made from cotton linen synthetic or blended fab rics Tip In order to avoid creasing in your laundry you can activ ate Less Ironing The laun dry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are...

Page 31: ...Delicates Silk programme to wash shirts and blouses made from silk or del icate fabrics Super 15 30 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 kg 4 40 1200 1 Programme se...

Page 32: ...ng for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections...

Page 33: ...10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Ve...

Page 34: ... first time you wash them 11 3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are vis ible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one w...

Page 35: ...aching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gramme Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or op tical brighteners Coloured fabrics made from linen or cotton Cotton From cold up to 60 C Detergent for col ours delicates witho...

Page 36: ...dness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation 13 Basic operation Basic operation 13 1 Switching on the appli ance Press It may take a few seconds for the appliance to switch on Note The drum is lit up after the door is opened and closed and once the programme has started The light goes out autom...

Page 37: ...that you use the appliance safely To prevent creasing take note of the maximum load for the Programmes Page 24 Requirement The laundry is pre pared and sorted Laundry Page 33 1 Open the door Make sure that the drum is empty 2 Load the laundry unfolded into the drum 3 Close the door Ensure that there is no laundry trapped in the door 13 5 Using a measuring aid for liquid detergent If you order the ...

Page 38: ...if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and care product Page 35 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 19 3 If required add the care product 4 Push in the detergent drawer 13 8 Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press Start Reload ...

Page 39: ...afely 1 Press Start Reload 2 Open the door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Rinse programme If the water level is high Start the Spin or Drain pro gramme 3 Remove the laundry 13 11 Resuming the pro gramme when the pro gramme status is Rinse Hold 1 Set the Spin or Drain pro gramme 2 Press Start Rel...

Page 40: ...dproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 seconds So that the programme c...

Page 41: ...n your appliance Basic setting Programme posi tion Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deac tivate the reminder to clean the drum ...

Page 42: ...d hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 16 2 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for...

Page 43: ... and a brush and then dry them 5 Fit the insert and lock it into place 6 Cleaning the opening for the deter gent drawer 7 Push in the detergent drawer 16 4 Descaling ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service ...

Page 44: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 45: ...g cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 44 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ...

Page 46: ...al position 6 Insert the maintenance flap and lock it into place 1 2 7 Close the maintenance flap 16 6 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the door 2 Check the intake opening for blockages and remove any block ages Note Do not use any sharp or poin ted objects 16 7 Cleaning t...

Page 47: ...ptying the water inlet hose In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse Spin or Drain 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and ...

Page 48: ...en Cleaning and servicing 48 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks ...

Page 49: ...ress any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 44 The water outlet hose is connected too high Install the water outlet hose at a...

Page 50: ...e that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 59 The appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 59 Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ...

Page 51: ...heck whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Start Reload Press Start Reload Door is not closed 1 Close the door 2 Press Start Reload to start the programme Childproof lock is activated Deactivating the childproof lock Page 40 Finish in is activated Check whether Finish in is activated Buttons Page 22 Laundry is caught ...

Page 52: ...programme status is Rinse Hold Page 39 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor cloth...

Page 53: ... by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is b...

Page 54: ...load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet...

Page 55: ...cycle reduce the amount of laundry being loaded The wrong programme is selected for the type of fab ric Select the programmes that are suitable for the type of fabric Programmes Page 24 Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the m...

Page 56: ...n programme Detergent residue on the damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly secur...

Page 57: ...d disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 18 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 47 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump...

Page 58: ...truct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal m...

Page 59: ...ating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 19 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manuf...

Page 60: ... 51 Easy Care 40 4 0 0 750 56 0 2 30 Miix 40 4 0 0 600 42 0 1 00 Delicates Silk 30 2 0 0 200 35 0 0 45 Wool 30 2 0 0 200 40 0 0 45 1 values determined according to the valid version of IEC60456 2 Programme setting with maximum speed for testing in accordance with the applicable version of IEC60456 with cold water 15 C Technical specifications 21 Technical specifica tions Technical specifications F...

Page 61: ...Technical specifications en 61 Length of the wa ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 160 cm 1 Depending on the appliance spe cifications ...

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Page 64: ...9001579865 9001579865 010210 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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