Unrestricted
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©
2019 Siemens Industry, Inc.
814205 Rev02
To obtain repair or replacement service under this Limited Warranty, the customer must comply
with the following policy and procedure:
• All Defective Product must be returned with a Return Merchandise Authorization Number
(RMA) which the customer must request from Siemens.
• RMA request must include the following information:
• Proof-of-purchase of the Defective Product in the form of (1) the dated purchase
receipt from the original purchase of the product at point of sale to the end user, or (2)
the dated dealer invoice or purchase receipt showing original equipment manufacturer
(OEM) status, or (3) the dated invoice or purchase receipt showing the product
exchanged under warranty.
• Model number of the Defective Product
• Serial number of the Defective Product
• Detailed description of the defect
• Shipping address for return of the repaired or replacement product
• All Defective Product authorized for return must be returned in the original shipping container
or other packaging that is equally protective of the product.
• The returned Defective Product must not have been disassembled or modified without the
prior written authorization of Siemens.