Siemens TQ5 Series, User Manual

Page: 34 / 260

en Troubleshooting
34
Malfunctions
Errors Cause Troubleshooting
Appliance no longer re-
sponds.
Appliance has a fault.
1.
Pull out the mains plug and wait
10 seconds.
2.
Re-insert the mains plug.
Appliance only dispenses wa-
ter, not coffee.
Empty bean container is not
detected by the appliance.
▶ Pour in coffee beans.
Coffee shaft on brewing unit is
blocked.
▶ Clean the brewing unit.
→ "Cleaning brewing unit", Page 28
Beans are too oily and are not
falling into the grinder.
▶ Gently tap the bean container.
▶ Change the coffee variety.
Do not use oily beans.
▶ Clean the empty bean container with
a damp cloth.
Brewing unit is not inserted
properly.
▶ Slide the brewing unit right back.
Appliance is not dispensing
milk froth.
Milk system is soiled. ▶ Clean the milk system in the dish-
washer.
→ "Cleaning the milk system",
Page 26
Milk tube not immersed in
milk.
▶ Use more milk.
▶ Check whether the milk tube is im-
mersed in the milk.
Heavy build-up of limescale in
the appliance.
▶ Descale the appliance.
→ "Using the descaling programme",
Page 29
No milk intake by the milk sys-
tem.
The milk system is assembled
incorrectly.
▶ Assemble the milk system correctly.
→ "Cleaning the milk system",
Page 26
Order for connecting the milk
container and milk system is
wrong.
▶ First insert the milk system into the
outlet and then the milk container.
Milk tube not immersed in
milk.
▶ Use more milk.
▶ Check whether the milk tube is im-
mersed in the milk.
Milk froth is too cold. Milk is too cold. ▶ Use lukewarm milk.