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Appendix
Return procedure
Enclose the bill of lading, return document and decontamination certificate in a clear plastic pouch and attach it firmly to the
outside of the packaging. Any devices/replacement parts which are returned without a decontamination declaration will be
cleaned at your expense before further processing. For further details refer to the operating instructions.
Disposal
Devices identified by this symbol may not be disposed of in the municipal waste
disposal services under observance of the Directive 2002/96/EC on waste electronic
and electrical equipment (WEEE).
They can be returned to the supplier within the EC or to a locally approved disposal
service. Observe the specific regulations valid in your country.
Technical support
Technical Support
You can contact Technical Support for all IA and DT products:
●
Via the Internet using the Support Request:
Support request (
http://www.siemens.com/automation/support
●
E-
mail (
●
Phone:
+
49 (0) 911 895 7 222
●
Fax:
+49 (0) 911 895 7 223
Further information about our technical support is available on the Internet at
Technical Support (
http://www.siemens.com/automation/csi/service
Industry Online Support
In addition to our documentation, we offer a comprehensive knowledge base on the Internet at:
Services & Support (
http://www.siemens.com/automation/service&support
There you will find:
●
The latest product information, FAQs, downloads, tips and tricks.
●
Our newsletter with the latest information about our products.
●
A Knowledge Manager to find the right documents for you.
●
Our bulletin board, where users and specialists share their knowledge worldwide.
●
Your local contact partner for Industry Automation and Drives Technologies in our partner database.
●
Information about field service, repairs, spare parts and lots more under "Services."
Additional Support
Please contact your local Siemens representative and offices if you have any questions about the products described in this
manual and do not find the right answers.
Find your contact partner at:
Partner (
http://www.automation.siemens.com/partner
Documentation for various products and systems is available at:
Instructions and manuals (