Technical support
A.3 Notes on the use of third-party modules
SIMATIC IPC677D
176
Operating Instructions, 09/2014, A5E32995420-AC
A.3
Notes on the use of third-party modules
Problem
Possible cause
To correct or avoid error
The PC crashes
during startup.
•
I/O addresses are assigned
twice.
•
Hardware interrupts and/or
DMA channels are assigned
twice
•
Signal frequencies or signal
levels are not adhered to
•
Different connector pin
assignments
Check your computer configuration:
•
If the computer configuration corresponds with factory state,
please contact your technical support team.
•
If the computer configuration has changed, restore the
original factory settings. Remove all third-party modules,
then restart the PC. If the error no longer occurs, the
third-party module was the cause of the fault. Replace this
module with a Siemens module or contact the module
supplier.
If the PC still crashes, contact your technical support team.