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Service & Support

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Service & Support

Attach / detach components

The components are maintenance-free.

Repairs to the components of the communication system itself may only be carried out by the 
manufacturer.

Warranty

The warranty is subject to compliance with the safety and commissioning instructions.

CN 4100 Communication System
Equipment Manual, 10/2021, A5E50871363-AA

73

Summary of Contents for SIMATIC CN 4100

Page 1: ... 10 2021 A5E50871363 AA Security information 1 Preface 2 System overview 3 Plant engineering 4 Installation 5 Connecting 6 Commissioning 7 Operation 8 Maintenance and servicing 9 Technical specifications 10 Dimension drawing A Data connections B Service Support C ...

Page 2: ...nnel are those who based on their training and experience are capable of identifying risks and avoiding potential hazards when working with these products systems Proper use of Siemens products Note the following WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation If products and components from other manufacturers are...

Page 3: ...ill hole 24 5 4 3 Notes on protective grounding 25 5 4 4 Grounding 26 5 4 4 1 Grounding connection 26 5 4 4 2 Notes on the reference potential 27 5 4 4 3 Notes on cable shields 27 5 5 Overview of the installation 28 5 6 Installation 30 5 6 1 Removing the grounding screw 30 5 6 2 Mounting a rack 31 5 6 3 Grounding the rack with a cable 32 5 6 4 Plugging in the module 33 5 6 5 Grounding the module w...

Page 4: ...1 Power LED of the I O modules 54 8 3 LEDs of the RJ45 port 55 9 Maintenance and servicing 57 9 1 Notes on maintenance 57 9 2 Maintenance 57 9 2 1 Replacing the module 57 10 Technical specifications 59 10 1 Standards and approvals 59 10 1 1 Currently valid markings and approvals 59 10 1 2 CE marking 60 10 1 3 UKCA marking 61 10 1 4 cULus approval 61 10 2 Technical specifications of components 63 1...

Page 5: ...C Service Support 73 C 1 Service Support 73 C 2 Information and Support 76 Table of contents CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 5 ...

Page 6: ...Table of contents CN 4100 Communication System 6 Equipment Manual 10 2021 A5E50871363 AA ...

Page 7: ...the extent such a connection is necessary and only when appropriate security measures e g firewalls and or network segmentation are in place For additional information on industrial security measures that may be implemented please visit https www siemens com industrialsecurity Siemens products and solutions undergo continuous development to make them more secure Siemens strongly recommends that pr...

Page 8: ...Security information CN 4100 Communication System 8 Equipment Manual 10 2021 A5E50871363 AA ...

Page 9: ...led and operated by qualified personnel Scope of this documentation This documentation applies to the following components of the SIMATIC CN 4100 communication system Component Order number Rack 6DL4170 1RB01 2XX0 CPU module 6DL4178 0BH01 0XX0 Note Higher priority documentation The information for the specific components takes precedence over the information in this documentation The statements in...

Page 10: ...rs to a programmable logic controller Communications mod ule Expansion module Module Electronic module CM Unless otherwise stipulated refers to the objects of the communication system in which the electronics is implemented for communication via a serial or other interface Slot cover BU cover Components of the communication system Unless otherwise stipula ted refers to the specific component to co...

Page 11: ...tem is suitable for use in various areas of application SIMATIC CN 4100 can be adapted to the respective local requirements by scaling and adjustments for example through suitable configuration SIMATIC CN 4100 is intended for installation in a control cabinet 3 2 SIMATIC CN 4100 Definition The SIMATIC CN 4100 communication system is a scalable I O system although only to a limited extent Design Th...

Page 12: ...k 3 3 Basic components of the system 3 3 1 Rack with 4 slots Definition The core component of the SIMATIC CN 4100 communication system is the rack The four slot rack provides the following Two slots for CPU modules Redundant operation Two CPUs Simple operation A CPU in the first slot Two slots for communications modules Power supply connections Network connections Design of the front panel The fol...

Page 13: ...ounding the reference potential Nameplate Page 22 Screw for connecting the shielding of the network cables X2 X2 1 and X2 2 to the metal enclosure Screw for connecting the shielding of the network cables X1 X1 1 and X1 2 to the metal enclosure 3 3 2 CPU module Definition In the CN 4100 communication system only the CN 4100 CPU is used as the central control module System overview 3 3 Basic compone...

Page 14: ...Status LEDs Micro HDMI port Micro USB port Ventilation slot PE terminal Note The Micro HDMI port and Micro USB port are intended for expert service only They are not used during operation or for normal service work System overview 3 3 Basic components of the system CN 4100 Communication System 14 Equipment Manual 10 2021 A5E50871363 AA ...

Page 15: ...ide The following figure shows the left side of the CPU module Fixing screw Nameplate Page 22 System overview 3 3 Basic components of the system CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 15 ...

Page 16: ...System overview 3 3 Basic components of the system CN 4100 Communication System 16 Equipment Manual 10 2021 A5E50871363 AA ...

Page 17: ...tions of the plant network you should use a SCALANCE firewall 4 1 SIMATIC CN 4100 communication system configuration When using the SIMATIC CN 4100 communication system the following interfaces are available The integrated Ethernet ports X1 and X2 which can be connected to the plant network individually or redundantly The integrated Ethernet ports X1 1 X1 2 and X2 1 X2 2 which can be connected ind...

Page 18: ...nnection to the plant network Redundant Ethernet connections to two networks Redundant RS 232 connections to four serial ports 5IJSE QBSUZ TZTUFN 5IJSE QBSUZ TZTUFN 34 TFSJBM 1MBOU OFUXPSL OEVTUSJBM UIFSOFU Configuration options The following schematic diagram shows the basis for the configuration options with the modules and integrated connections Plant engineering 4 1 SIMATIC CN 4100 communicati...

Page 19: ...2 CM 1 CM 2 X1 X2 X1 1 X1 2 X2 1 X2 2 Redun dant Yes Yes PN PN TCP TCP TCP TCP Yes Yes RS232 RS232 PN PN TCP TCP TCP TCP Yes Yes RS485 RS485 PN PN TCP TCP TCP TCP Non re dundant Yes PN TCP TCP Yes RS232 PN TCP TCP Yes RS485 PN TCP TCP PN Plant network TCP Ethernet for TCP IP interface to third party systems Plant engineering 4 1 SIMATIC CN 4100 communication system configuration CN 4100 Communicat...

Page 20: ...Plant engineering 4 1 SIMATIC CN 4100 communication system configuration CN 4100 Communication System 20 Equipment Manual 10 2021 A5E50871363 AA ...

Page 21: ...The specific CN 4100 rack is the mounting platform for the SIMATIC CN 4100 communication system The rack must be conductively connected to protective grounding when the system is in operation Also note the supplementary information on electromagnetic compatibility Electromagnetic compatibility Page 60 Notes on protective grounding Page 25 5 2 Delivery The delivery for the SIMATIC CN 4100 communica...

Page 22: ...re examples only This section describes the information on the nameplates of the SIMATIC CN 4100 communication system components Design of the nameplate The identification data on the nameplate is more extensive depending on the component Example of a nameplate of the CPU module Company Trademark Module type Country of manufacture Approvals and certifications Serial number Manufacturer address Ins...

Page 23: ...odule 5 4 Basics for mounting 5 4 1 Minimum clearances in the control cabinet Definition The installation depth of the SIMATIC CN 4100 is 162 mm It is based on the components being plugged into each other rack CPU module and communications modules There should be at least 100 mm of space in front of the module front panel This is to provide heat dissipation Description Observe the minimum distance...

Page 24: ...pend on the rack The rack has four holes for fixing screws Description All drill holes are equidistant from the edges The following dimensions for the holes are available Installation 5 4 Basics for mounting CN 4100 Communication System 24 Equipment Manual 10 2021 A5E50871363 AA ...

Page 25: ...ve grounding The following table gives an overview of the most important measures for protective grounding Device Measure Rack The rack must be bolted to a grounded metal surface If this is not possible or if the metal surface is not connected to larger metal parts the rack can be connected to a central grounding point with a cable CPU modules Grounding via cable Communications modules Grounding c...

Page 26: ...ical potential Description Low resistance ground connections reduce the risk of electric shock in the event of a short circuit or defect in the system Low resistance connections large surface area large contact area reduce the effect of interference on the communication system or the radiation of interference signals Effective shielding of cables and devices also makes a significant contribution t...

Page 27: ...ing the rack the grounding screw is no longer accessible Design The following figure shows the configuration of a system with grounded reference potential Grounding screw in grounded state Metal enclosure of the rack grounded Power supply connection Ground potential of the internal circuit Installation with floating reference potential Installation with floating reference potential may only be use...

Page 28: ... figure shows the configuration of the SIMATIC CN 4100 rack with grounded cable shields Grounding screw in grounded state Metal enclosure of the rack grounded Ethernet port 5 5 Overview of the installation The procedure described below shows how to install the SIMATIC CN 4100 communication system Requirement The supply voltage is switched off You are familiar with the basics of installing the SIMA...

Page 29: ...ble enclosure Installation in a suitable cabinet Installation in a suitably equipped enclosed operating room Access to these rooms must only be possible with a key or tool Access to these enclosures cabinets or electrical operating rooms is only to be permitted for trained or authorized personnel Note Ambient and environmental conditions The following aspects must be taken into account when planni...

Page 30: ...ding the module with a cable Page 34 5 6 Installation 5 6 1 Removing the grounding screw Requirement The rack is to be used in a system with central grounding If the rack is to be used grounded skip this topic The rack has not yet been mounted Required tools TX10 screwdriver to pull out the grounding screw Procedure Remove the grounding screw on the back of the rack Note the following setup in doi...

Page 31: ...ded cable shields Page 27 Required tools Tool appropriate for the selected type of mounting Allen wrench or screwdriver appropriate for the screws used to tighten the fixing screws Drill bit 5 5 mm for drilling the fastening holes Screws suitable for your setup Cylinder head screw M5 according to ISO 1207 ISO 1580 DIN 84 DIN 85 with nuts and spring washers M5 hexagon head bolt according to ISO 401...

Page 32: ...with a cable Requirement The basics for protective grounding are known The rack is mounted and screwed to the base The cable for grounding has a cross section 1 0 mm Procedure Mount a cable with a cable lug on one of the fixing screws of the rack Note the following setup in doing so Installation 5 6 Installation CN 4100 Communication System 32 Equipment Manual 10 2021 A5E50871363 AA ...

Page 33: ... 1 If necessary remove the protective cover from the slot 2 Insert the module into the slot Note The edges of the slots are beveled to prevent incorrect installation of the modules Note Pay attention to the slot assignment CPU modules and communications modules have special slots and must not be interchanged 3 Tighten the fixing screws of the module with a torque of 1 2 Nm Result The module has be...

Page 34: ...ightening the PE terminal screws Procedure 1 Remove the washer and terminal screw 2 Install a cable with a cable lug to the PE terminal of the module Note the following setup in doing so Module Cable lug Washer Clamping screw Cable 3 Tighten the PE terminal screw with a torque of 0 51 Nm Result The module is grounded with a cable Installation 5 6 Installation CN 4100 Communication System 34 Equipm...

Page 35: ...nditions You must take suitable measures to ensure that dangerous operating states are also avoided in the following situations The plant restarts after a voltage dip or power failure Bus communication starts automatically after a fault If necessary force an EMERGENCY OFF After unlocking the EMERGENCY STOP device there must be no uncontrolled or undefined startup Supply voltage Observe the followi...

Page 36: ...r supply the configured rated voltage range must correspond to the local line voltage The fluctuation deviation of the line voltage from the rated value must be within the permissible tolerance for all circuits of the SIMATIC CN 4100 Information on insulation protection class degree of protection and rated voltage Page 63 Protection against external electrical influences Observe the following for ...

Page 37: ...ine side fuse or circuit breaker is required Limit the current to a value below 4 16 A Recommended fuse Max 0 8 A for each power supply Cable cross sections The cable cross sections depend on their particular application The cables must have a cross section of 0 75 mm to 2 5 mm and a temperature class of over 80 C Note Reverse polarity protection The input power module of the SIMATIC CN 4100 syste...

Page 38: ... Note the technical specifications and the information on the supply voltage in the section Notes on operation Page 35 Terminals for power supply Observe the wiring rules for the SIMATIC CN 4100 communication system Notes on wiring Page 36 Connecting or disconnecting the power supply Connecting the supply voltage to the rack Page 44 Disconnecting the supply voltage from the rack Page 44 Connecting...

Page 39: ...tion EXT2 USB 3 0 port EXT1 PS1 Power supply connection 6 4 2 Notes on the internal wiring of the rack Definition The internal wiring in the rack is shown in the following figures X1 RJ45 Ethernet port X1 1 X1 2 X2 2 X2 1 X2 PS1 Power supply connection PS2 Connecting 6 4 Supply of the rack CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 39 ...

Page 40: ...ng Power supply The wiring is shown in the following figure 16 16 PNNVOJDBUJPOT NPEVMF PNNVOJDBUJPOT NPEVMF 9 14 95 95 14 9 9 9 9 9 Connecting 6 4 Supply of the rack CN 4100 Communication System 40 Equipment Manual 10 2021 A5E50871363 AA ...

Page 41: ...tions The wiring is shown in the following figure 16 16 PNNVOJDBUJPOT NPEVMF PNNVOJDBUJPOT NPEVMF 9 14 95 95 14 9 9 9 9 9 Connecting 6 4 Supply of the rack CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 41 ...

Page 42: ...The wiring is shown in the following figure 16 16 PNNVOJDBUJPOT NPEVMF PNNVOJDBUJPOT NPEVMF 9 14 64 64 95 95 14 9 9 9 9 9 Connecting 6 4 Supply of the rack CN 4100 Communication System 42 Equipment Manual 10 2021 A5E50871363 AA ...

Page 43: ... Supply voltage Definition The supply voltage is used to operate the SIMATIC CN 4100 communication system You connect the supply voltage to the rack Description The following figure shows a connection for the supply voltage Supply voltage L Ground Connecting 6 4 Supply of the rack CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 43 ...

Page 44: ...esult The supply voltage is connected to the rack 6 4 5 Disconnecting the supply voltage from the rack Requirement The supply voltage is switched off The respective conductor is connected Required tools Screwdriver size 3 to 3 5 mm Procedure 1 Push in the spring release of the terminal as far as possible with the screwdriver 2 Pull out the wire Result The supply voltage is disconnected from the ra...

Page 45: ...ps support industry siemens com cs de de view 109802239 Note Adhere to the sequence The SIMATIC CN 4100 image may only be installed after all modules have been installed If you want to use communications modules you must install them before the image installation Phases of commissioning Commissioning is divided into phases and can be tracked by the status display Useful information on the commissi...

Page 46: ... Page 47 Configuration phase After a successful setup phase the SIMATIC CN 4100 communication system is ready for configuration For this the SIMATIC CN 4100 can be reached via its MAC address in the network A network connection must be established to configure the SIMATIC CN 4100 Application status of the LEDs Status of the LEDs during system configuration Page 48 7 2 Phases 7 2 1 Status of the LE...

Page 47: ...x x x x x STOP x x x x x Master Standby AH failure x x x x x RL failure x x x x x COMM failure x x x x x 7 2 2 Status of the LEDs during firmware installation Note the LED status during firmware installation The following tables show the lighting of the respective LED at the respective time in seconds LED status for successful installation LEDs After 1s After 2s After 3s After 4s After 5s RUN x x ...

Page 48: ...spective LED at the respective time in seconds LED status CPU waiting for configuration LEDs After 1s After 2s After 3s After 4s After 5s RUN x x x STOP x x x Master x x Standby x x AH failure RL failure COMM failure LED status CPU starting up Configuration data is loaded into the CPU LEDs After 1s After 2s After 3s After 4s After 5s RUN x x x STOP x x x Master x x x Standby x x AH failure RL fail...

Page 49: ...1s After 2s After 3s After 4s After 5s RUN x x x x x STOP x x x x x Master Standby x x x x x AH failure x x x x x RL failure COMM failure Commissioning 7 2 Phases CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 49 ...

Page 50: ...Commissioning 7 2 Phases CN 4100 Communication System 50 Equipment Manual 10 2021 A5E50871363 AA ...

Page 51: ...ing off the CPU module Page 53 Note Note the supply voltage The reset button does not disconnect the device from the supply voltage Note Switching off is remembered The CPU module remembers the last state of the reset button If the CPU is switched off by the reset button this fact is specially noted Design The reset button is located above the status LEDs on the front of the CPU module CN 4100 Com...

Page 52: ...ction Switch on the supply voltage Procedure for power on again Press the reset button Result The CPU module is switched on and the system starts 8 1 2 2 Restarting the CPU module Requirement You have adhered to the basics for mounting The supply voltage is connected to the rack The CPU module has been started Procedure Press the reset button Result The system restarts Operation 8 1 Operating the ...

Page 53: ...Meaning for redundant CPU modules The following table shows the status LEDs and their meaning RTC Runtime Container LED Master module Standby module Continuous light Flashes Continuous light Flashes Power supply Power supply OK Power supply OK RUN RTC running RTC running STOP RTC stopped RTC stopped Master RTC is master Cycle Engineering run ning LED is off Standby RTC has detected stand by Synchr...

Page 54: ...us light Power supply Power supply OK RUN RTC running STOP RTC stopped Master RTC is master Cycle Engineering running Standby LED is off AH failure Plant network disconnected RL failure LED is off COMM error Error com plugin to field devices Grouped with multiple com plugins 8 2 Analyzing the communications modules 8 2 1 Power LED of the I O modules Definition An communications module has a power ...

Page 55: ... Ethernet ports are available on the following devices Rack Description LED is off 10 Mbps Green steady light 100 Mbps Orange steady light 1000 Mbps Continuous light Active connection e g to a hub Flashes Activity Operation 8 3 LEDs of the RJ45 port CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 55 ...

Page 56: ...Operation 8 3 LEDs of the RJ45 port CN 4100 Communication System 56 Equipment Manual 10 2021 A5E50871363 AA ...

Page 57: ...tools TX20 screwdriver for tightening the fixing screws Procedure 1 Switch off the power supply of the communications module Switching off the CPU module Page 53 2 Loosen the fixing screws 3 Remove the module to be replaced 4 Install the new module Plugging in the module Page 33 5 For a CPU module Commission the new CPU module Switching on the CPU module Page 52 For an communications module Switch...

Page 58: ...Result The module has been replaced Maintenance and servicing 9 2 Maintenance CN 4100 Communication System 58 Equipment Manual 10 2021 A5E50871363 AA ...

Page 59: ...s and approvals which are generally possible or planned in the system However only the marking or approval printed on the SIMATIC CN 4100 system component is valid The SIMATIC CN 4100 system is certified as follows CE IEC 61131 2 IEC 60664 1 IEC 60695 11 10 EU Directive 2014 30 EU for Europe UL 61010 2 201 for USA and Canada The SIMATIC CN 4100 system is tested according to IACS E10 test specifica...

Page 60: ...voltage limits Low Voltage Directive According to the requirements of EN 61010 2 201 the components of the SIMATIC CN 4100 communication system that fall under the Low Voltage Directive have been tested EMC Directive 2014 30 EU Electromagnetic Compatibility EMC Directive Use in industrial environments The SIMATIC CN 4100 communication system is designed for industrial use Area of application Inter...

Page 61: ...es 150 kHz 30 MHz EN 55016 2 1 2009 03 A1 2011 04 A2 2013 05 CISPR 16 2 1 Burst Immunity of shielded signal lines IEC 61000 4 4 2012 04 EN 61000 4 4 2012 11 DIN EN 61000 4 4 2013 04 ESD Electrostatic discharge IEC 61000 4 2 2008 12 ed 2 EN 61000 4 2 2009 03 DIN EN 61000 4 2 2009 12 Interference emission measurement 30 MHz 1 GHz according to EN 55016 2 3 2010 CISPR 16 2 3 1 6 GHz according to EN 55...

Page 62: ...eet the following standards UL 508 Industrial Control Equipment CSA C22 2 No 142 Process Control Equipment Technical specifications 10 1 Standards and approvals CN 4100 Communication System 62 Equipment Manual 10 2021 A5E50871363 AA ...

Page 63: ...t DC 28 8 V Input current Current consumption max 400 mA without USB power supply Power loss Power loss typ 10 W Memory Type of memory Flash Work memory integrated 2 Gbyte ECC expandable No Backup present Yes Entire project maintenance free in the integral EEPROM FB Number max 16 000 Hardware configuration Slots required slots 1 Interfaces Number of industrial Ethernet interfaces 3 Protocols Suppo...

Page 64: ...45 C Dimensions Width 45 mm Height 185 mm Depth 112 mm Weights Weight approx 0 44 kg Approvals EMC Emission of radio frequency interference according to IEC61000 6 4 EN 55016 Limit class A for use in industrial environments Received interference signals According to IEC 61000 6 5 Degree of protection and protection class Degree of protection according to DIN EN 60529 IP20 Ambient conditions tested...

Page 65: ...peration Transport Tested according to IEC 60068 2 6 Tested according to IEC 60068 2 6 Shock test Tested according to IEC 60068 2 27 and IEC 60068 2 31 Pollution degree according to ISA 71 04 G1 Operation in high ammonia and ozone envi ronments is not included For operation in 3C2 environments measures must be taken to protect I O system components from salt spray e g building structure air condit...

Page 66: ...o OPC UA No Standards approvals certificates CE mark Yes UKCA mark Yes cULus Yes Use in hazardous areas EAC Ex No Ambient conditions Ambient temperature during operation horizontal installation min 30 C horizontal installation max 60 C vertical installation min 30 C vertical installation max 45 C Connections Interfaces USB ports USB 2 0 USB 3 0 1 port 1 port Industrial Ethernet interfaces 10 100 1...

Page 67: ...the rack The following figures show the dimensions of the rack with four plugged in modules two CPU modules and two different communications modules Rack from the front CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 67 ...

Page 68: ...Rack from below Dimension drawing A 1 Dimensions of the rack CN 4100 Communication System 68 Equipment Manual 10 2021 A5E50871363 AA ...

Page 69: ...ication system Description The rack is equipped with two USB 3 0 ports Design Pin Description 1 USB_P5V_fused O 2 USB_D0M I O 3 USB_D0P I O 4 USB_GND B 1 2 Ethernet ports of the rack Definition The RJ45 connection Ethernet port is required for the wired communication connection via Ethernet CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 69 ...

Page 70: ...ty systems Design Pin Description 1 BI_DA 2 BI_DA 3 BI_DB 4 BI_DC 5 BI_DC 6 BI_DB 7 BI_DD 8 BI_DD B 2 Connections of the CPU module B 2 1 Micro HDMI port of the CPU module Definition The Micro HDMI port can be used to connect a monitor Description The CPU module is equipped with a Micro HDMI port Data connections B 2 Connections of the CPU module CN 4100 Communication System 70 Equipment Manual 10...

Page 71: ...ine I C Serial Clock for DDC 16 SDA Line I C Serial Data for DDC 17 DDC CEC ARC HEC ground 18 5 V min 0 055 A 19 Hot Plug Detect all versions and HEC ARC optional HDMI 1 4 with HDMI Ethernet channel and audio return channel B 2 2 Micro HDMI port of the CPU module Definition The Micro USB port is required for the setup and maintenance of the CPU module Description The CPU module is equipped with a ...

Page 72: ...in Description 1 USB_P5V_fused O 2 USB_D0M I O 3 USB_D0P I O 4 Not connected 5 USB_GND Data connections B 2 Connections of the CPU module CN 4100 Communication System 72 Equipment Manual 10 2021 A5E50871363 AA ...

Page 73: ...intenance free Repairs to the components of the communication system itself may only be carried out by the manufacturer Warranty The warranty is subject to compliance with the safety and commissioning instructions CN 4100 Communication System Equipment Manual 10 2021 A5E50871363 AA 73 ...

Page 74: ...ne information platform covering all aspects of our Service Support supports you at any time from anywhere in the world You can find Online Support at the following address on the Internet https support industry siemens com cs Technical consulting Support for planning and conception of your project From a detailed analysis of the current situation and definition of objectives to advice on product ...

Page 75: ...nge of optimization services Modernization You can also rely on our support for modernization with comprehensive services from planning to commissioning Service programs Our service programs are selected service packages for a system or product group of Automation and Drives The individual services are seamlessly coordinated along the life cycle and support the optimum use of your products and sys...

Page 76: ...e on the Internet https support industry siemens com aspa_app C 2 Information and Support You can find information about the technical support available in the appendix of this documentation The technical documentation for the individual SIMATIC products and systems is available on the Internet https www siemens com simatic tech doku portal You can find the online catalog and online ordering syste...

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