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Customer Service

36

24  Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.

The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.

24.1 Product number (E-Nr.) and production
number (FD)

You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.

Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.

25  How it works

Here, you can find the ideal settings for various types
of food as well as the best accessories and cookware.
We have perfectly tailored these recommendations to
your appliance.

25.1 Cooking tips

Observe this information when preparing food.

¡

The temperature and cooking time depend on the
amount of food and the recipe. Settings ranges are
specified for this reason. Try using the lower values
to start with.

¡

The setting values apply to food placed in the cook-
ing compartment while the cooking compartment is
still cold. Do not slide the accessory into the cook-
ing compartment until it has finished preheating.

¡

Remove any accessories that are not being used
from the cooking compartment.

Note: 

During operation with steam assistance, it is de-

sirable that there is a significant build-up of steam in
the cooking compartment.
Once the cooking compartment has cooled after cook-
ing, wipe the cooking compartment clean.

25.2 Notes on baking

When baking, use the shelf positions indicated.

Baking on one level

Height

Deep baked goods or tin on wire rack

2

Flat baked goods or goods in a baking
tray

3

Baking on two levels

Height

Universal pan
Baking tray

3
1

Baking tins/dishes on the wire rack:
First wire rack
Second wire rack

Height
3
1

Baking on three levels

Height

Baking tray
Universal pan
Baking tray

5
3
1

Notes

¡

When baking on several layers, always use hot air.
Baked goods that are placed in the oven at the
same time will not necessarily be ready at the same
time.

¡

Position baking tins/dishes either next to one an-
other or offset on different shelves so that they are
not directly one above the other in the cooking com-
partment.

¡

For best results, we recommend using dark-col-
oured metal bakeware.

¡

Steam-assisted baking is only possible on one level.

25.3 Notes on roasting and grilling

The setting values are based on the assumption that
unstuffed, chilled, ready-to-roast poultry, meat or fish is
placed into a cold cooking compartment.

¡

The larger the poultry, meat or fish, the lower the
cooking temperature and the longer the cooking
time.

¡

Turn the poultry, meat or fish after approx. 1/2 to
2/3 of the time listed.

¡

Add a little liquid to the poultry in the cookware.
Cover the bottom of the cookware with approx. 1–
2 cm of liquid.

¡

When you turn poultry, ensure that the breast side
or skin side is underneath to begin with.

¡

Cooking time calculation (e.g. 20 + 35): To calculate
the cooking time, assume 20 minutes per 500 g of
meat plus an extra 35 minutes. For 1.5 kg, the
cooking time is then 95 minutes.

¡

Cooking time range (e.g. 10–15): Your food will be
ready within the specified range of time.

Summary of Contents for HR578G5.6B

Page 1: ...8G5 6B en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...onal may connect ap pliances without plugs Damage caused by in correct connection is not covered under the warranty Only use this appliance To prepare meals and drinks In private households and in enclosed spaces in a domestic environment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduce...

Page 3: ...ed glass in the appliance door may develop into a crack Do not use any harsh or abrasive cleaners or sharp metal scrapers to clean the glass on the oven door as they may scratch the surface The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protect...

Page 4: ...t Remove hot accessories with care and al ways wear oven gloves WARNING Risk of fire Due to the hot surfaces vapours from flam mable liquids may catch fire in the cooking compartment explosion The appliance door may spring open Hot steam and jets of flame may escape Do not pour flammable liquids e g alco holic drinks into the water tank Only fill the water tank with water or with the descaling sol...

Page 5: ... cooking at high temperatures Take care not to trap anything in the appliance door Only leave the cooking compartment to dry with the door open if a lot of moisture was produced during operation Fruit juice dripping from the baking tray leaves stains that cannot be removed When baking very juicy fruit flans do not pack too much on the baking tray If possible use the deeper universal pan Using oven...

Page 6: ...ell you to do so Not preheating the appliance can reduce the en ergy used by up to 20 Use dark coloured black coated or enamelled baking tins These types of baking tin absorb the heat particu larly well Open the appliance door as little as possible during operation This will maintain the temperature in the cooking compartment and eliminate the need for the appli ance to reheat When baking multiple...

Page 7: ...g Depending on the appliance the function se lector can be pushed in Press on the function selector to click it into or out of the zero set ting Types of heating and functions Page 8 3 Temperature selector Use the temperature selector to set the temper ature for the type of heating and select settings for other functions You can turn the temperature selector clock wise and anti clockwise it does n...

Page 8: ...s 3D hot air1 30 275 C Bake and roast on one or more levels The fan distributes the heat from the ring shaped heating element in the back wall evenly around the cooking compartment Hot air gentle 125 275 C Cook selected dishes gently on one level without preheating The fan distributes the heat from the ring shaped heating element in the back wall evenly around the cooking compartment The food is c...

Page 9: ...ppliance lowers the set ting to grill setting 1 after approx 20 minutes Heat up indicator The appliance indicates when it is heating up When the appliance is heating the symbol fills with colour on the display When you are preheating the appliance the optimal time to place your food in the cooking compartment is as soon as the symbol is completely filled with colour Residual heat indicator If you ...

Page 10: ...he ac cessory cools down it will regain its original shape The accessories supplied may differ depending on the appliance model Accessories Use Wire rack Cake tins Ovenproof dishes Cookware Meat e g roasting joints or steak Frozen meals Universal pan Moist cakes Baked items Bread Large roasts Frozen meals Catching dripping liquids e g fat when grilling food on the wire rack Meat thermometer High p...

Page 11: ...t product number E no of your appliance You can find out which accessories are available for your appliance in our online shop or from our after sales service 6 Before using for the first time Configure the settings for initial start up Clean the ap pliance and accessories 6 1 Initial use You need to make settings for initial use before you can use your appliance Setting the time on the clock Once...

Page 12: ...time and end time on the appliance Time setting options Page 14 Changing the type of heating You can change the type of heating at any time Use the function selector to set the required type of heating Changing the temperature You can change the temperature at any time Use the temperature selector to set the required temperature 8 Steam You can switch on steam assistance with some heating types WA...

Page 13: ...ance door may spring open Hot steam and jets of flame may escape Do not pour flammable liquids e g alcoholic drinks into the water tank Only fill the water tank with water or with the descal ing solution we have recommended WARNING Risk of burns The water tank may heat up while the appliance is in operation Wait until the water tank has cooled down from the previous operation Remove the water tank...

Page 14: ... will damage the enamel Do not use the appliance if there is water on the cooking compartment floor Wipe away any water on the cooking compartment floor before operation Requirement The cooking compartment has cooled down 1 Remove any dirt from the cooking compartment 2 Dry the cooking compartment with a sponge 3 Remove limescale marks with a cloth soaked in vin egar then rinse with clean water an...

Page 15: ...at any time Requirement is highlighted on the display Reset the cooking time to zero using the button a After a few seconds the appliance applies the change and continues to heat without a cooking time 9 4 Setting the end time You can delay the time at which cooking is due to fin ish by up to 23 hours and 59 minutes Notes In order to achieve a good cooking result do not delay the end time once the...

Page 16: ...serted in the fat The tip must not touch any cookware or bones 2 Place the food with the meat thermometer into the cooking compartment It is best to place the food in cookware into the centre of the wire rack 3 Plug the meat thermometer into the socket on the left hand side of the cooking compartment Notes If you remove the meat thermometer while the food is cooking all the settings will be reset ...

Page 17: ... 0 5 1 5 kg Weight of dough No 2 The cooking compart ment must be cold to begin with 03 Wheat bread multi grain wheat bread on a baking tray1 Baking tray with greaseproof paper 0 5 2 0 kg Weight of dough No 2 The cooking compart ment must be cold to begin with 04 Wheat bread multi grain wheat bread in a loaf tin1 Cake tin greased and floured 0 8 2 0 kg Weight of dough No 2 The cooking compart ment...

Page 18: ...cing up 16 Goose unstuffed1 Ready to cook seasoned Roasting dish without lid or bak ing tray 2 3 4 5 kg Goose weight No 2 Place in the cook ware with the breast facing up 17 Goose legs Ready to cook seasoned Glass roasting dish without lid on wire rack 0 3 0 8 kg Weight of the heaviest piece Cover the bottom of the roasting dish 2 18 Pot roasted beef E g prime rib shoulder rump or mar inated beef ...

Page 19: ...27 Leg of roe venison Boned seasoned with salt Roasting dish with lid 0 5 2 0 kg Weight of meat Cover the bottom of the roasting dish and add up to 250 g ve getables if you wish 2 28 Pork neck joint1 Boned seasoned Roasting dish without lid or bak ing tray 0 8 2 5 kg Weight of meat No 2 Do not sear the meat beforehand 29 Joint of pork with crackling1 E g shoulder seasoned and scored rind Roasting ...

Page 20: ...on To activate the childproof lock press and hold the button until appears in the display To deactivate the childproof lock press and hold the button until goes out in the display 13 Rapid heating To save time you can shorten the preheating time for set temperatures over 100 C You can use rapid heating for the following types of heating 3D hot air Top bottom heating 13 1 Setting rapid heating To e...

Page 21: ...peration no yes1 Cooling fan run on time short medium1 long extra long Telescopic shelves retrofitted2 no 1 for rails and 1 level pull out yes for 2 and 3 level pull out Sabbath mode available no1 yes Water hardness Setting the water hardness Page 22 softened soft up to 1 5 mmol l medium 1 5 2 5 mmol l hard 2 5 3 8 mmol l 1 very hard above 3 8 mmol l Reset all values to factory settings no1 yes Ho...

Page 22: ...ened water 2 Also set for mineral water Only use non carbon ated mineral water 4 To save the changes press and hold the button for approx four seconds 16 Home Connect This appliance is network capable Connecting your ap pliance to a mobile device lets you control its functions via the Home Connect app adjust its basic settings and monitor its operating status The Home Connect services are not avai...

Page 23: ...t and start the appliance remotely WARNING Risk of fire Combustible objects that are left in the cooking com partment may catch fire Never store combustible objects in the cooking compartment Never open the appliance door if there is smoke in side Switch off the appliance and unplug it from the mains or switch off the circuit breaker in the fuse box Requirements The appliance is switched on The ap...

Page 24: ...nality meets the essen tial requirements and other relevant provisions of the Directive 2014 53 EU A detailed RED Declaration of Conformity can be found online at www siemens home bsh group com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz band 100 mW max BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH ...

Page 25: ...s Hot soapy water Vinegar water Oven cleaner Soak any heavily soiled areas and use a brush or steel wool Leave the appliance door open to dry the cooking compartment after cleaning it Tip It is best to use the cleaning function Self cleaning Page 26 Notes Enamel burns at very high temperatures causing minor discol ouration The functionality of your appliance is not affected by this The edges of th...

Page 26: ...ustible objects that are left in the cooking com partment may catch fire Never store combustible objects in the cooking compartment If smoke is emitted the appliance must be switched off or the plug must be pulled out and the door must be held closed in order to stifle any flames Loose food remnants fat and meat juices may catch fire when the cleaning function is in progress Before you start the c...

Page 27: ...s with lemon juice Note White residues on the enamel surfaces may be caused by heavy soiling These food residues are harmless The deposits do not compromise the functionality of the appliance 4 Attach the shelf supports Shelf supports Page 28 19 Descaling To ensure that your appliance continues to operate cor rectly it must be descaled regularly The frequency with which the appliance must be de sc...

Page 28: ...pears in the display a After a few seconds the appliance pumps the re maining liquid into the water tank 5 Empty the water tank and clean thoroughly with wa ter 6 To rinse the steam system run the three rinse cycles in the descaling programme Second step Page 28 7 Restart descaling 20 Shelf supports To clean the rails and the cooking compartment or to replace the rails you can remove these 20 1 De...

Page 29: ... rail out towards the front until the retainer at the back unhooks 4 Remove the pull out rail 5 Clean the pull out rail Cleaning products Page 24 20 4 Attaching the pull out rail Note The pull out rails only fit on the right or left Make sure when you fit them that you can pull them out to wards the front 1 Insert the pull out rail between the two bars 2 Push the retainer in between the lower and ...

Page 30: ... is opened and closed which could trap your fingers Keep your hands away from the hinges 1 Open the appliance door fully and push in the direc tion of the appliance 2 WARNING Risk of injury When the hinges are not secured they can snap shut with great force Make sure that the locking levers are always either fully closed or when detaching the oven door fully open Open the locking levers on the lef...

Page 31: ...pening Slide the appliance door straight onto the two hinges Slide the appliance door on as far as it will go 2 Using both hands press down on the left and right of the door cover from above to check whether the appliance has been pushed in as far as it will go 3 Open the appliance door fully 4 Close the locking levers on the left and right hand hinges a The locking levers are closed The appliance...

Page 32: ... the door panes and refit them Fitting the door panes Page 32 21 4 Fitting the door panes WARNING Risk of injury The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves 1 Turn the intermediate pane until the arrow is in the top right 2...

Page 33: ...The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working Appliance is not heating the colon flashes in the display and a appears Demo mode is activated 1 Briefly disconnect the appliance from the power supply by switching the cir cuit breaker in the fuse box off and back on again 2 ...

Page 34: ...nk 1 Empty the water tank and insert the empty water tank Emptying the water tank Page 13 2 Reset the time Setting the time on the clock Page 15 3 Switch the appliance off and on again 4 Run Descaling interrupted in full Descaling interrupted Page 28 A message with appears in the display e g Electronics fault 1 Press the button If required reset the time a If the fault was a one off the error mess...

Page 35: ...om the power sup ply The cooking compartment has cooled down You have a new halogen bulb to replace the old one 1 Place a tea towel in the cooking compartment to prevent damage 2 Turn the glass cover anti clockwise to remove it 3 Pull out the halogen bulb without turning it 4 Insert the new halogen lamp and press it firmly into the socket Make sure the pins are positioned correctly 5 Depending on ...

Page 36: ...ccessory into the cook ing compartment until it has finished preheating Remove any accessories that are not being used from the cooking compartment Note During operation with steam assistance it is de sirable that there is a significant build up of steam in the cooking compartment Once the cooking compartment has cooled after cook ing wipe the cooking compartment clean 25 2 Notes on baking When ba...

Page 37: ...a roasting dish with a glass lid Set a higher temperature WARNING Risk of injury If hot glass cookware is placed on a wet or cold sur face the glass may shatter Place hot glass ovenware on a dry mat after cook ing WARNING Risk of scalding Very hot steam may escape when the lid is opened after cooking Steam may not be visible depending on the temperature Lift the lid at the rear so that the hot ste...

Page 38: ...Diced meat beef pork lamb 500 g Cookware with lid 2 140 120 140 Complete meal with chicken Wire rack Wire rack Universal pan 4 1 180 then 200 Yorkshire pud ding Chicken 25 25 20 for Yorkshire pudding Bacon rashers Wire rack 3 39 1 side 4 5 2 side 3 4 Sausages thickness 2 4 cm Wire rack 3 310 10 2011 Pork gammon joint Cookware without lid 2 170 180 25 206 Chicken whole Cookware without lid 2 170 18...

Page 39: ...tain an even cooking climate Slow cooking Food Accessories cook ware Shelf pos ition Type of heating Searing time in mins Temperature in C Cooking time in mins Duck breast 300 g each Cookware without lid 2 6 8 951 60 70 Fillet of pork whole Cookware without lid 2 4 6 851 75 100 Beef topside 6 7 cm thick 1 5 kg Cookware without lid 2 6 8 1001 160 220 Fillet of beef 4 6 cm thick 1 kg Cookware withou...

Page 40: ...5 Small cakes Baking tray 3 1401 25 35 Small cakes 2 levels Universal pan Baking tray 3 1 1401 30 40 Small cakes 3 levels Universal pan Baking tray 5 3 1 1401 30 40 Hot water sponge cake Springform cake tin diameter 26 cm 2 160 1702 25 35 Hot water sponge cake Springform cake tin diameter 26 cm 2 160 170 30 35 Hot water sponge cake 2 levels Springform cake tin diameter 26 cm 3 1 150 1602 35 50 1 P...

Page 41: ...electrical components may be ad versely affected The mains socket for the appliance must either be located in the hatched area or outside of the area where the appliance is installed Any unsecured units must be secured to the wall using a standard bracket Wear protective gloves so that you do not cut yourself Parts that are accessible dur ing installation may have sharp edges Dimensions of the fig...

Page 42: ...lugged in at the rear of the appliance until you hear a clicking sound A 3 m power cable can be obtained from the after sales service The power cable must only be replaced with a cable from the original manufacturer This is available from after sales service Contact protection must be ensured during the in stallation Electrically connect the appliance with the protective contact plug Note The appl...

Page 43: ... the appliance must not be closed by additional battens Thermal insulation strips must not be fitted to the side panels of the surround unit 26 8 Removing the appliance 1 Disconnect the appliance from the power supply 2 Undo the fastening screws 3 Lift the appliance slightly and pull it out completely ...

Page 44: ...ry Straße 34 81739 München GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 由博西家用电器 江苏 有限公司根据西门子股份公司的商标许可制造 ...

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