en
Troubleshooting
28
Fault
Cause and troubleshooting
lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→
flashes in the dis-
play and the appli-
ance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:
To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→
"Time-setting options", Page 13
- appears in
the display.
There is too much water in the steam system. The water cannot be pumped back into the
water tank.
1.
Empty the water tank and insert the empty water tank.
→
"Emptying the water tank", Page 12
2.
Reset the time.
→
"Setting the time on the clock", Page 14
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
→
"Descaling interrupted", Page 23
A message with
appears in the dis-
play, e.g. - .
Electronics fault
1.
Press the button.
‒
If required, reset the time.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the exact error
message and the E no. of your appliance.
→
lights up perman-
ently in the display.
The water tank is empty.
▶
Fill the water tank.
→
"Filling the water tank", Page 12
The water tank has not been put in fully.
▶
Slide the water tank back in fully.
The water tank is leaking.
▶
Order a new water tank.
The sensor is defective.
▶
Call the after-sales service.
→
lights up in the dis-
play.
Build-up of limescale in the appliance.
▶
Run the descaling programme in full.
→
appears in the
display.
The power supply has been disconnected or the appliance has been switched off during the
descaling process.
▶
Run the interrupted descaling programme in full.
→
"Descaling interrupted", Page 23
The appliance hums
during operation and
after it is switched off.
Functional test of the pump creates operating noise.
No action required.
During operation with
steam assistance,
steam escapes from
the ventilation slots.
Steam escapes for physical reasons.
▶
Wait until the cooking with steam assistance ends.
After the end of cooking with steam assistance, no more steam will escape after a short
time.