Siemens HiPath 3550 Quick Start Manual Download Page 11 | Manualshive

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Message Waiting Indication Setup

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Summary of Contents for HiPath 3550

Page 1: ...1 11 1x x F FX XO O u us si in ng g A An na al lo og g l li in ne es s I In n b ba an nd d D DT TM MF F By AudioCodes Updated Since 2007 02 09 READ THIS BEFORE YOU PROCEED This document is for informational purposes only and is provided AS IS Microsoft its partners and vendors cannot verify the accuracy of this information and take no responsibility for the content of this document MICROSOFT ITS P...

Page 2: ...dify the configuration of your PBX or VoIP gateway Improper configuration may result in the loss of service of the PBX or gateway Microsoft is unable to provide support or assistance with the configuration or troubleshooting of components described within Microsoft recommends readers to engage the service of an Microsoft Exchange 2007 Unified Messaging Specialist or the manufacturers of the equipm...

Page 3: ...Prerequisites 2 1 Gateway Prerequisites Current Disconnect must be configured in the gateway and the duration must be adjusted for better performance for disconnecting calls when the PBX user has disconnected The gateway also supports TLS in addition to TCP This provides security by enabling the encryption of SIP packets over the IP network The gateway supports self signed certificates as well as ...

Page 4: ...er the following limitation occurs The PBX doesn t support caller ID from external numbers and tags them as a call from 02222 Therefore 02222 is displayed in the send field of the voice mail message for all external numbers PSTN When performing blind transfer to an invalid number the PBX doesn t support invalid number notification and the call is routed back to the original transfer user When an i...

Page 5: ...5 4 Gateway Setup Notes Step 1 SIP Environment Setup ...

Page 6: ...up Note The Proxy IP Address must be one that corresponds to the network environment in which the Microsoft Unified Messaging server is installed For example 10 15 3 207 or the FQDN of the Microsoft Unified Messaging host ...

Page 7: ...7 Step 3 SIP Environment Setup Cont ...

Page 8: ...8 Step 4 Coder Setup ...

Page 9: ...9 Step 5 Digit Collection Setup ...

Page 10: ...10 Step 6 Disconnect Supervision Setup ...

Page 11: ...11 Step 7 Message Waiting Indication Setup ...

Page 12: ...12 Step 8 Manipulation Routing Setup ...

Page 13: ...tep 9 Endpoints Setup Note The phone numbers must correspond to your network environment as the dial plan pilot number is configured for this PBX in the Microsoft Unified Messaging server For example 11111 ...

Page 14: ...14 Step 10 Voice Mail In Band DTMF Setup ...

Page 15: ...15 Step 11 FAX Setup ...

Page 16: ...16 Step 12 FXO General Setup ...

Page 17: ...17 Step 13 FXO General Setup Cont CurrentDisconnectDuration 450 CallProgressTonesFilename cpt siemens hipath3550 dat DigitPatternDigitToIgnore EnableDetectRemoteMACChange 2 ECNLPMode 1 ...

Page 18: ...18 Step 14 Reset FXO Click the Reset button to reset and burn the gateway configuration ...

Page 19: ...19 4 1 Configuration Files AudioCodes configuration ini file ini file extension AudioCodes Files Siemens HiPath 3550 FXO DTMF zip ...

Page 20: ...rating with Microsoft Exchange 2007 TLS capabilities Refer to the procedure below for TLS setup Step 1 PBX to IP Routing Setup Note The Proxy IP Address and Name must be one that corresponds to the network environment in which the Microsoft Unified Messaging server is installed For example 10 15 3 207 for IP Address and exchaneg2007 com for the FQDN of the Microsoft Unified Messaging host ...

Page 21: ...Note Assign an FQDN name to the gateway for example gw2 fxoaudiocodes com Any gateway name that corresponds to your network environment is applicable the only limitation is not to include underscores in the name Windows Certification server limitation ...

Page 22: ...22 Step 3 SIP Environment Setup Cont ...

Page 23: ... Setup Note Define the primary and secondary DNS servers IP addresses so that they correspond to your network environment for example 10 1 1 11 and 10 1 1 10 If no DNS server is available in the network then skip this step ...

Page 24: ...NS server is available in the network define the internal DNS table where the domain name is the FQDN of the Microsoft Unified Messaging server and the First IP Address corresponds to its IP address for example exchange2007 com and 10 15 3 207 ...

Page 25: ...etup Note Define the NTP server s IP address so that it corresponds to your network environment for example 10 15 3 50 If no NTP server is available in the network then skip this step as the gateway uses it s internal clock ...

Page 26: ...26 Step 7 Generate Certificate Setup Use the screen below to generate CSR Copy the certificate signing request and send it to your Certification Authority for signing ...

Page 27: ...ertificates Setup The screen below is used to upload the sign certificates In the Server Certificate area upload the gateway certificate signed by the CA In the Trusted Root Certificate Store area upload the CA certificate ...

Page 28: ... Notes For our test setup ext 1023 is a pilot number of a GW hunt group Test user phone ext 1000 Step 1 Voice Mail Analog Station Ports Setup Assign Voice Mail analog station ports Path Options Setup Station Station ...

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Page 30: ...30 ...

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Page 32: ...32 Step 2 Voice Mail Analog Hunt Group Setup Configure VoiceMail analog hunt group Path Settings Incoming Calls Groups Hunt Groups Ext 1009 and 1010 are the hunt group members ...

Page 33: ...33 Step 3 Call Forwarding for Phones Setup Configure Call Forwarding for phones Path Settings Incoming Calls Call Forwarding ...

Page 34: ...34 Step 4 MWI on off Codes Setup Configure MWI on off codes Default codes are MWI on 68 ext MWI off 68 ext ...

Page 35: ... Minimum Flash Timer 1 In the Stationview window choose the Template Editor tab pertaining to the extension 2 From the Parameter drop down list select the option Minimum pulse length for flash and then define the following fields Factor 3 Base 100 ms ...

Page 36: ... Maximum Flash Timer 1 In the Stationview window choose the Template Editor tab pertaining to the extension 2 From the Parameter drop down list select the option Maximum pulse length for flash and then define the following fields Factor 6 Base 100 ms ...

Page 37: ...37 5 1 TLS Setup N A 5 2 Fail Over Configuration N A 5 3 Tested Phones Siemens Optiset Advance 5 4 Other Comments None ...

Page 38: ...d for Unified Messaging and logon to a user s mailbox Confirm hearing the prompt Welcome you are connected to Microsoft Exchange To access your mailbox enter your extension P 2 Navigate mailbox using the Voice User Interface VUI P 3 Navigate mailbox using the Telephony User Interface TUI P 4 Dial user extension and leave a voicemail 4a Dial user extension and leave a voicemail from an internal ext...

Page 39: ...umber for a particular user Call Transfer by Directory Search to this user Confirm the number is reported as invalid CP The Siemens PBX doesn t support invalid number notification and the call is routed back to the Microsoft Unified Messaging welcome prompt 7 Outlook Web Access OWA Play On Phone Feature 7a Listen to voicemail using OWA s Play On Phone feature to a user s extension P 7b Listen to v...

Page 40: ... The gateway supports TLS However TLS implementation is currently being tested 10c Send a test FAX message to user extension Confirm the FAX is received in the user s inbox The gateway supports TLS However TLS implementation is currently being tested 11 Setup G 723 1 on the gateway If already using G 723 1 setup G 711 A Law or G 711 Mu Law for this step Dial the pilot number and confirm the UM sys...

Page 41: ...d in the sender field of the voicemail message for all external numbers PSTN Failure Point The Siemens HiPath 3550 PBX doesn t support invalid number notification Phone type if phone specific All types Call scenarios s associated with failure point 6d List of UM features affected by failure point Transfer to a Microsoft Unified Messaging server user s voicemail after transfer to an invalid number ...

Page 42: ...ents generated by the gateway application to a Syslog server using IP UDP protocol To activate the Syslog client on the AudioCodes gateways 1 Set the parameter Enable Syslog to Enable 2 Use the parameter Syslog Server IP Address to define the IP address of the Syslog server you use Note The Syslog Server IP address must be one that corresponds to your network environment in which the Syslog server...

Page 43: ...so developed advanced diagnostic tools that may be used for high level troubleshooting These tools include the following Call Progress Tone wizard CPTWizard helps detect the Call Progress Tones generated by the PBX The software automatically creates a basic Call Progress Tones file DSP Recording DSP recording is a procedure used to monitor the DSP operation e g rtp packets and events Step 4 Step 3...

Page 44: ...ns and speech recognition is working properly 3 Navigate Mailbox using Telephony User Interface TUI Logon to a user s UM mailbox If the user preference has been set to voice press 0 to activate the Telephony User Interface TUI Navigate through the mailbox and try out the various key commands to confirm that the TUI is working properly This test confirms that both the voice RTP and DTMF RTP RFC 283...

Page 45: ... displayed in the diversion information of the SIP Invite Dial the extension of Auto Attendant Confirm the AA answers the call 6 Call Transfer by Directory Search Method one Pilot Number Access Dial the pilot number for the UM server from a phone that is NOT enabled for UM To search for a user by name Press to be transferred to name Directory Search Call Transfer by Directory Search by entering th...

Page 46: ...email d The Extension is Invalid Assign an invalid extension to a user in the same dial plan An invalid extension has the same number of digits as the user s dial plan and has not been mapped on the PBX to any user or device a UM Enable a user by invoking the Enable UMMailbox wizard b Assign an unused extension to the user c Do not map the extension on the PBX to any user or device d Call Transfer...

Page 47: ... anywhere e dp AllowedInCountryOrRegionGroups Clear f dp AllowedInCountryOrRegionGroups Add anywhere g dp set umdialplan h mp get ummailboxpolicy id mailbox policy ID i mp AllowedInCountryGroups Clear j mp AllowedInCountryGroups Add anywhere k mp set ummailboxpolicy l The user must be enabled for external dialing on the PBX m Depending on how the PBX is configured you may need to prepend the trunk...

Page 48: ...t switches into fax receiving mode and the voice prompts terminate d Note UM only support T 38 for sending fax 10 TRANSPORT SECURITY LAYER TLS Setup TLS on the gateway IP PBX and Exchange 2007 UM Import Export all the appropriate certificates a Dial Pilot Number and Mailbox Login Execute the steps in scenario 1 above with TLS turned on b Dial User Extension and Leave a Voicemail Execute the steps ...

Page 49: ... sure the gateway is configured to route calls to UM Phone is a valid UM extension First try using the UM pilot number for the hunt group linked to the gateway Next try using a CFNA number configured for the gateway Please ensure that a user or an AA is present on the UM server with that number The output shows the latency and reports if it was successful or there were any errors 14 Test Fail Over...

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