BA 5814 en 09/2014
11.
Spare parts, customer service
11.1
Stocking spare parts
By stocking the most important spare and wearing parts on site you can ensure that the gear unit is ready
for use at any time.
To order spare parts, refer to the spareparts list.
For further information refer to the spareparts drawing stated in the spare parts list.
We guarantee only the original spare parts supplied by us. Nonoriginal spare parts
have not been tested or approved by us. They may alter technical characteristics of
the gear unit, thereby posing an active or passive risk to safety. Siemens will assume
no liability or guarantee for damage caused by spare parts not supplied by Siemens.
The same applies to any accessories not supplied by Siemens.
Please note that certain components often have special production and supply specifications and that we
supply you with spare parts which comply fully with the current state of technical development as well as
current legislation.
When ordering spare parts, always state the following:
Order number, item
Type, size
Part number
Quantity
11.2
Spareparts and customerservice addresses
When ordering spare parts or requesting a service specialist, please contact Siemens first (see section 2,
"General notes").
