Siemens Caracas Desk Rel. 2.0 Service Manual Download Page 2

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Ref. no.: A31003-E1320-S100-4-7620
Printed in the Federal Republic of Germany.

Siemens Aktiengesellschaft

Issued by
Information and Communication Networks
Hofmannstrasse 51, D-81359 München



Subject to availability.
Right of modification reserved.

3$(6

*1PA31003-E1320-S100-4-7620*

Summary of Contents for Caracas Desk Rel. 2.0

Page 1: ...Plus products Service Manual Caracas Desk Rel 2 0 A31003 E1320 S100 4 7620 ...

Page 2: ...al Republic of Germany Siemens Aktiengesellschaft Issued by Information and Communication Networks Hofmannstrasse 51 D 81359 München Siemens AG 1999 All rights reserved Subject to availability Right of modification reserved 3 6 1PA31003 E1320 S100 4 7620 ...

Page 3: ...1 2 3 4 5 A31003 E1320 S100 4 7620 Plus products Caracas Desk Rel 2 0 Service Manual Basic settings Putting into service Installation System data ...

Page 4: ...tion to Hicom 150 E Rel 2 2 4 8 4 6 1 Setting the extension number plan in Hicom 4 8 4 6 2 Trunk access for guest telephones in Hicom 4 8 4 6 3 Extension settings in Caracas Desk 4 9 4 7 Basic Hicom settings for connection to 150 E Office Com 1 0 4 11 4 7 1 Setting the extension number plan in Hicom 4 11 4 7 2 Trunk access for guest telephones in Hicom 4 11 4 7 3 Extension settings in Caracas Desk...

Page 5: ...Contents Nur für den internen Gebrauch A31003 E1320 S100 4 7620 0 2 Service Manual 4 11 Setting call charges with a password 4 23 4 12 Features without password 4 24 ...

Page 6: ...A31003 E1320 S100 4 7620 Service Manual 0 3 Nur für den internen Gebrauch Figures Figures 0 Figure 1 1 Configuration overview 1 1 Figure 2 1 Wall mounting and ports 2 2 ...

Page 7: ...Figures Nur für den internen Gebrauch A31003 E1320 S100 4 7620 0 4 Service Manual ...

Page 8: ... E1320 S100 4 7620 Service Manual 0 5 Nur für den internen Gebrauch Tables Tables 0 Table 1 1 Overview of item code numbers 1 2 Table 1 2 AT modem adapter pin assignment 1 3 Table 3 1 Checksum error list 3 2 ...

Page 9: ...Tables Nur für den internen Gebrauch A31003 E1320 S100 4 7620 0 6 Service Manual ...

Page 10: ...ficeCom and OfficePoint Overview Figure 1 1 Configuration overview Note In the case of Hicom 150 E 2 2 Hicom 150 E Office Com and Office Point the two stage cable for the V 24 interface to Hicom is replaced by a single cable see over view of code numbers in Table 1 1 a b a b V 24 optiset E memory Max 4 add on devices Plug in PSU Printer V 24 8m 2m 10m Reception 1 2 3 telephone V 24 max 10m max 10m...

Page 11: ... Z3002 C10 AUS 12 volts V 24 printer cable S97238 Z3008 X1 1 25 pin SubD AT modem adapter C97334 Z3012 C2 25 pin SubD 9 pin SubD for connecting front end or service PC Hicom 100 E V 24 cable S97238 Z3008 X2 1 9 pin SubD for connecting to Hicom 100 E V 24 adapt er V 24 adapter cable S30122 X5468 X1 not supplied to be ordered separately V 24 cable Hicom 150 E 2 2 Hicom 150 E Office Com Hicom 150 E O...

Page 12: ...System data A31003 E1320 S100 4 7620 Service Manual 1 3 Nur für den internen Gebrauch Caracas Desk Table 1 2 AT modem adapter pin assignment DB9 DB25 1 8 2 3 3 2 4 20 5 7 6 6 7 4 8 5 9 22 ...

Page 13: ...System data Caracas Desk Nur für den internen Gebrauch A31003 E1320 S100 4 7620 1 4 Service Manual ...

Page 14: ...n sequence Note V 24 line lengths 10m in each case must be observed see Figure 1 1 Danger Installation must be performed by authorised technical personnel only Installation activity 1 Insert the polarised lithium battery in the module slot provided housing must be open 2 Close the housing 3 Attach to wall at 2 fixing points suspend from above screw in below 4 Cabling to Hicom printer connection to...

Page 15: ...l mounting and ports Slots in rear of housing 1 2 3 4 5 Ports Ports 1 V 24 cable to the printer 2 V 24 cable to Hicom 3 Plug in power supply unit 4 Reception telephone 5 1st Hicom UP0 E interface V 24 adapter cable 2m accompanying V 24 cable 8m or Hicom 150E 2 2 OfficeCom Office Point V 24 cable Housing closed Hinged cover open ...

Page 16: ...is to be set to 9600 baud Select 1 for CDRC port under Port assignment in the System settings menu Central call detail recording CDRC in Hicom is to be set to compressed output format without recording incoming calls and without call logging Insert the following as service codes 95 for System administration 91 for Program key 68 for Send message 68 for Read delete sent message The first modifiable...

Page 17: ... power supply unit Procedure Table 3 1 Checksum error list No Checksum error 1 Roomlist 2 Alarmlist 4 Chargelist 8 Calldetails 16 Historyfile 32 Configuration 64 Lookup Table 128 Charge Counter 256 Persistent State 512 Persistence Pattern 1024 CCM Base Step Activity 1 Connect the V 24 cable to the printer and to Hicom 2 Connect the plug in power supply unit 3 Connect the UP0 E to Optiset 4 Connect...

Page 18: ...asic settings Load SW and confirm The reception telephone is not available during SW loading 4 2 Saving the zoning table in Caracas Desk Create zoning tables with the call charge manager Note The call charge manager documentation is supplied with the program as a self extracting EXE file Open the database in Assistant for Caracas Desk Transfer the data to Caracas Desk with the Assistant 4 3 Settin...

Page 19: ... extension number must be configured for extensions 73 and 74 2 With Caracas Desk without using Assistant L The extension numbers can also be set when defining the extension types 3 With Assistant for Caracas Desk Enter the extension numbers in the Assistant for Caracas Desk in the usual man ner with Assistant L 4 4 2 Trunk access for guest telephones in Hicom The extensions 73 and 74 are used as ...

Page 20: ...ns Enter the required extension number The internal extension number and the DDI number of the extension are simultaneously changed In the case of a 3 digit extension number and an S0 connection check that DDI has been released by the local network provider Type Guest Guest extensions Booth 1 booth 2 telephone booths As in the case of guests individual calls are itemized On check out the name is n...

Page 21: ...e customer data is not trans ferred back to Hicom and a message regarding the conflict is output Please note that conflicts can also arise with codes 7 8 9 and 0 for routes by default etc These codes can only be changed with Assistant L For reasons of security old customer data the data can only be transferred back to Hicom within 30 minutes of loading the extension numbers to Caracas Desk The wak...

Page 22: ... by pressing this key An extension number must be configured for extensions 73 and 74 with the de fault extension numbers 262 and 263 2 With Caracas Desk without using Assistant L The extension numbers can also be set when defining the extension types 3 With Assistant for Caracas Desk Enter the extension numbers in Assistant for Caracas Desk in the usual manner with Assistant L 4 5 2 Trunk access ...

Page 23: ...SLMO Hicom numbers 1 2 3 etc These numbers cannot be changed However they can be removed as re quired by deleting extensions and specified by adding extensions Enter the required extension number The internal extension number and the DDI number of the extension are simultaneously changed In the case of a 3 digit extension number and an S0 connection check that DDI has been released by your local n...

Page 24: ...d the message deleted by pressing this key If conflicts arise between the extension numbers the customer data is not trans ferred back to Hicom and a message regarding the conflict is output Please note that conflicts can also arise with codes 7 8 9 and 0 for routes by default etc These codes can only be changed with Assistant L For reasons of security old customer data the data can only be transf...

Page 25: ... by pressing this key An extension number must be configured for extensions 63 and 64 with the de fault extension numbers 262 and 263 2 With Caracas Desk without using Assistant E The extension numbers can also be set when defining the extension types 3 With Assistant for Caracas Desk Enter the extension numbers in Assistant for Caracas Desk in the usual manner with Assistant E 4 6 2 Trunk access ...

Page 26: ...Hicom numbers 1 2 3 etc These numbers cannot be changed However they can be removed as re quired by deleting extensions and specified by adding extensions Enter the required extension number The internal extension number and the DDI number of the extension are simultaneously changed In the case of a 3 digit extension number and an S0 connection check that DDI has been released by your local networ...

Page 27: ...nd the message deleted by pressing this key If conflicts arise between the extension numbers the customer data is not trans ferred back to Hicom and a message regarding the conflict is output Please note that conflicts can also arise with codes 7 8 9 and 0 for routes by default etc These codes can only be changed with Assistant E For reasons of security old customer data the data can only be trans...

Page 28: ...th As sistant for Caracas Desk 4 7 2 Trunk access for guest telephones in Hicom The extensions 63 and 64 with the default extension numbers 162 and 163 are used as templates for trunk access Trunk access cannot therefore be set as required for any telephones connected to these ports An extension number which is not required must be assigned to the extensions 63 and 64 The extension numbers for ext...

Page 29: ...leting extensions and specified by adding extensions Enter the required extension number This number must correspond to your local network provider s extension number plan Type Guest Guest extensions Booth1 booth2 telephone booths As in the case of guests individual calls are itemized On check out the name is not deleted and the status is immediately set to free If a name is not specified at check...

Page 30: ...h Basic settings The wake up service is located at subscriber 101 with the default extension number 500 A name may not be set in Hicom for the configured extensions Names are automat ically assigned at check in Names must are also be assigned for service extensions and booths at check in Names are only deleted for guests at check out ...

Page 31: ...saved with As sistant for Caracas Desk 4 8 2 Trunk access for guest telephones in Hicom The extensions 39 and 40 with the default extension numbers 69 and 70 are used as templates for trunk access Trunk access cannot therefore be set as required for any telephones connected to these ports An extension number which is not required must be assigned to the extensions 39 and 40 The extension numbers f...

Page 32: ... 2 3 etc These numbers cannot be changed However they can be removed as re quired by deleting extensions and specified by adding extensions Enter the required extension number This number must correspond to your local network provider s extension number plan Type Guest Guest extensions Booth1 booth2 telephone booths As in the case of guests individual calls are itemized On check out the name is no...

Page 33: ...ta is not trans ferred back to Hicom and a message regarding the conflict is output Please note that conflicts can also arise with codes 7 8 9 and 0 for routes by default etc These codes can only be checked or changed with Assistant E Write the data to Caracas Desk via the Transfer Write to Desk menu The wake up service is located at subscriber 21 with the default extension number 51 A name may no...

Page 34: ...r name in the Assistant E menu File Transfer User administration in the case of user range select System input and enter a password of your choice max 15 char acters Before using Caracas Desk dial 95 at a reception telephone to activate the Hicom system administration function Enter CARACASDESK as the user The first time a user is registered Hicom allows you to modify the password defined in the A...

Page 35: ...m once the data has been successfully loaded For user enter CARACASDESK in upper case and without blanks For password re enter the password defined in Hicom Assistant E for the user name CARACASDESK Set the extension types Extensions 1 6 are preconfigured by default as admin istration The preconfigured extensions are to be modified in accordance with re quirements Four items of information are nec...

Page 36: ... extensions for which call detail recording is not carried out via Caracas Desk etc If conflicts arise between the extension numbers the customer data is not trans ferred back to Hicom and a message regarding the conflict is output Please note that conflicts can also arise with codes 7 8 9 and 0 for routes by default etc These codes can only be checked or changed with Assistant E Write the data to...

Page 37: ...ks under User name in the Assistant E menu File Transfer User administration in the case of user range select System input and enter a password of your choice max 15 char acters Before using Caracas Desk dial 95 at a reception telephone to activate the Hicom system administration function Enter CARACASDESK as the user The first time a user is registered Hicom allows you to modify the password defi...

Page 38: ...item once the data has been successfully loaded For user enter CARACASDESK in upper case and without blanks For password re enter the password defined in Hicom Assistant E for the user name CARACASDESK Set the extension types Extensions 1 6 are preconfigured by default as admin istration The preconfigured extensions are to be modified in accordance with re quirements Four items of information are ...

Page 39: ... 40 Rooms 39 and 40 default room numbers must be defined in Caracas Desk as not used Not used for special extensions which cannot use Caracas Desk but which are connected e g entrance telephones service extensions for which call detail recording is not carried out via Caracas Desk etc If conflicts arise between the extension numbers the customer data is not trans ferred back to Hicom and a message...

Page 40: ...s 5 Minimum charge guest no basic charge 6 Minimum charge booth no basic charge 7 Standard check in trunk access message waiting yes no at check in 8 Standard check out trunk access message waiting unchanged no at check out 9 Standard payment trunk access unchanged not when paying 10 Display format rounded up 100 10 1 0 10 0 01 GER 0 001 11 Value added tax in with max one digit after the decimal p...

Page 41: ...nter two can be deleted and one can not be deleted 4 Load room keys programmed at the add on devices previously at the re ception telephone by entering S 91 5 Line feed number of linefeeds at the start and end of a page Single page feed enter to end line feed 6 Automatic query query the feature statuses e g all occupied rooms 7 Default language 8 Acoustic alarm an alerting tone is output e g guest...

Page 42: ... 150 E OfficeCom 1 0 4 11 Hicom 150 E OfficeCom 2 0 2 2 4 18 Hicom 150 E OfficePoint 1 0 4 14 Hicom 150 E OfficePoint 2 0 2 2 4 21 Hicom 150 E Rel 2 2 4 9 F Features without password 4 24 Firmware loading 4 1 I Installation 2 1 O Overview of item code numbers 1 2 P Password 4 18 4 21 Password for basic settings 4 1 Printer 3 1 Printout setting 4 1 Putting into service 3 1 R Reception telephone 3 1...

Page 43: ...Index Nur für den internen Gebrauch A31003 E1320 S100 4 7620 Z 2 Service Manual Hicom Office Point 2 0 2 2 4 22 Z Zoning table saving 4 1 ...

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