©
Sieme
ns
AG
2003, L:\Mobil\R65\C
70_H
era
_P
oC\en\fug\C70_FAQ
.fm
Questions & Answers
120
VAR Langua
ge: en; V
A
R issue
date: 041104
left page (120)
of FUG_C70 Hera (PoC), en, A31008-H7803-A1-1-7619 (10.01.2005, 13:28)
No network
connection.
Weak signal.
Move higher, to a window or an open space.
Outside GSM range.
Check service provider’s coverage area.
Invalid SIM card.
Complain to the service provider.
New network not authorised.
Try manual selection or select a different network
Network call barring is set.
Check network barrings (p. 88).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is auto-
matic (p. 89). Switching phone off and on again can
speed this up.
Calls not possible.
Second line set.
Set first line
\
New SIM card inserted.
Check for new barrings.
Charge limit reached.
Reset limit with PIN2 (p. 41)
Credit used up.
Load credit.
Certain uses of
phone not possible.
Call restrictions are in place.
Barrings can be set by service provider.
Check barrings (p. 88).
Impossible to make
entries in Phone-
book/Addressbook.
Phonebook/Addressbook is full. Delete entries in the Addressbook
Voice message not
functioning.
Call divert to mailbox not set.
Set call divert to mailbox (p. 66).
ã
flashes to indi-
cate an SMS.
SMS memory is full.
Delete SMS or archive (p. 48).
ä
flashes to indi-
cate an MMS.
MMS memory is full.
Delete MMS.
å
flashes to indi-
cate an MMS.
Phone memory full.
Delete messages, pictures, games or applications.
Function cannot
be set.
Not supported by service pro-
vider or registration required.
Contact your service provider.
Capacity problems
with, for example,
Games & More, ring-
tones, pictures, SMS
archive.
Phone memory full.
Delete files in the relevant areas. You can use the
memory assistant to delete specific files (p. 83).
No Browser access,
downloading not
possible.
Profile not activated, profile set-
tings wrong/incomplete.
Activate or set Browser profile (p. 70). If necessary
ask your service provider.
Problem
Possible causes
Possible solution