FAULT DIAGNOSIS
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8023732/2018-09-10|SICK
Subject to change without notice
O R I G I N A L O P E R A T I N G I N S T R U C T I O N S | AOS301-WWD
8.2
TDC-E Device Manager fault diagnosis
8.2.1
Displaying logs
All actions executed by the TDC-E are logged. The logs consist of audit logs (which are
stored permanently) and general logs (which only remain in the memory bank until the
next restart operation is performed).
In the event of errors, First Level Support can use the log as the basis for troubleshooting.
▸
In the tree, click on
DIAGNOSTICS
Logs
.
▸
Select the log type via the
Log type
field.
▸
Narrow the log down to the relevant TDC-E component via
Source
.
Audit logs contain information about logins to TDC-E Device Manager and about
configuration changes.
▸
To export a log, click on
Export log as zip
.
▸
To delete a log, click on
Remove audit log
.
You can only perform the delete operation if you are logged in with the
Developer
user
role.
Note
Note
