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Troubleshooting
6 Troubleshooting
Issue
Possible cause and remedy
No data is being received by the chart plotter
• Check that the power supply is connected
correctly.
• Check that the power supply is a 12V or 24V
supply.
• Check that the connections to the chart plotter
are correct.
No indicators are illuminated
• Check that the power supply is connected
correctly.
• Check that the power supply is a 12V or 24V
supply.
The Red 'error' indicator is illuminated
• The unit may not have a valid MMSI. Check that
the AIS transceiver is correctly configured with a
valid MMSI.
• The VHF antenna may be faulty. Please check
the connection to the VHF antenna and that the
VHF antenna is not damaged. The red indicator
may illuminate briefly if the power supply is
interrupted or the VHF antenna
characteristics are briefly affected.
• No GPS position fix can be obtained. Please
check the transciever is located where the internal
GPS antenna has a clear sky view or that an
external GPS antenna is properly connected and
installed. Review the GPS signal strength graph
available in proAIS2.
• The power supply is outside the allowable range.
Check that the power supply is within the range
9.6V to 31.2V.
• If none of the above correct the error condition
please contact your dealer for advice.
• Check for error and alarm messages in proAIS2
My MMSI is being received by other vessels
but my vessel name is not shown on their
chart plotter or PC
• Some older AIS devices and chart plotters do not
process the specific class B AIS message which
provides the vessel name (message 24). This is
not a fault of your AIS transceiver. Software
upgrades are available for many older chart
plotters which will correct this issue. The other
vessel should update its AIS unit and/or chart
plotting software to receive AIS message 24.
If the guidance given in the table above does not rectify the problem you are experiencing, please
contact your dealer for further assistance.
Summary of Contents for SAS-300
Page 1: ......
Page 19: ... 12 SAS 300 System SAS 300 Front Rear Main Screen Keypad Knob Mounting Bracket Connector ...
Page 20: ... 13 SAS 300 System SPEC of the connectors ...
Page 36: ... 29 Display Chartplotter AIS Status Scale Vessel icon Databar AIS Target AIS INFO ...
Page 39: ... 32 Display GPS Information Satellite List Gain of Satellite Receiver status ...
Page 70: ... 63 Metadata Class B AIS Transceiver Installation Operation Manual ...
Page 83: ... 76 Installation Figure 5 AIS transceiver dimensions ...
Page 84: ... 77 Installation Figure 6 AIS transceiver mounting ...
Page 86: ... 79 Installation Figure 8 Position of the GPS antenna connector ...
Page 101: ... 94 ...