SHOWTEC Candela Pix 100, Manual

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24
Ordercode: 41281
Candela Pix 100
Problem Probable cause(s) Solution
One or more
fixtures do not
function at all No power to the fixture
● Check if power is switched on
and cables are plugged in
Internal fuse blown
● Return the device to your local
Showtec dealer
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller The controller is not connected ● Connect controller
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed)
● Install a phase reversing cable
between the controller and the
first fixture on the link
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller
Poor data quality
● Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing
termination plug, or a defective
fixture disturbing the link
Bad data link connection
● Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables
Data link not terminated with 120
Ohm termination plug ● Insert termination plug in output
jack of the last fixture on the link
Incorrect addressing of the fixtures ● Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
● Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together
● Have the defective fixture
serviced by a qualified technician
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
● Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically
No light or LEDs
cuts out
intermittently
Fixture is too hot
● Allow the fixture to cool down
● Turn up the air conditioning
LEDs damaged
● Disconnect the fixture and return
it to your dealer
The power supply settings do not
match local AC voltage and
frequency ● Disconnect fixture. Check settings
and correct if necessary