SHOWTEC 50705, Manual

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18
Order code: 50705
ColorCue 3
Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The following points have to be considered during the inspection:
01)
All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Showtec ColorCue 3 requires almost no maintenance. However, you should keep the unit clean.
Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in
liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure that the connections are thoroughly dry before linking equipment or
supplying electric power.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the ColorCue 3 does not operate properly, refer servicing to a technician.
Suspect three potential problem areas: the power supply, the ColorCue 3, the LED fixtures.
01)
Power supply. Check if the unit is plugged into an appropriate power supply.
02) The ColorCue 3. Return the ColorCue 3 to your Showtec dealer.
03) The LED fixture does not respond to ColorCue 3. Check the starting DMX address on the fixture and
on ColorCue 3. Make sure that they match. Make sure that the connections are correct.
04) If all appears to be OK, plug the unit in again.
05) If nothing happens after 30 seconds, unplug the device.
If you are unable to determine the cause of the problem, do not open the ColorCue 3, as this may
damage the unit and the warranty will become void. Return the device to your Showtec dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01)
Check the DMX settings. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or the LED fixture is at fault. Does the controller operate properly
with other LED fixtures? If not, take the controller in for repair. If so, take the DMX cable and the LED
fixture to a qualified technician.