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IP 8000 Conference Phone Application Note—Page 3

If this is an upgrade from previous ShoreTel versions you 

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may see a parameter named “Always Use Port 5004 for 
RTP”, if so, you will need to disable this parameter (by 
un-checking box), save the setting change.  When enabled, 
the SIP extension configuration will fail, it is also important 
to note that this “one time” setting requires a system 
restart (all servers first, then, ShoreGear switches followed 
by IP Phones) to take effect.  Once the server has been 
restarted, this configuration parameter will no longer be 
visible.  This does not apply to new installations and 
therefore the parameter is not visible (as shown in Figure 2).
Realm: The realm is used in authenticating all SIP devices. It 

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is typically a description of the computer or system being 
accessed.  Changing this value will require a reboot of 
switches hosting SIP extensions.  It is not necessary to 
modify this parameter to get the IP 8000 conference phone 
functional.

SIP session interval: Session interval value indicates the 

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session (call) keep alive period.  There is no need to modify 
the default value of “3600” seconds.
SIP session refresher: Refresher setting decides if the user 

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agent client or the user agent server refreshes the session.  
Again, there is no need to modify the default value of 
“Caller (UAC)”.  This allows the IP 8000 to be in control of 
the session timer refresh.

Switch Settings

Next allocate switch ports for SIP extensions. These changes 
are modified by selecting “Administration” then “Switches” 
in ShoreWare Director (Figure 3). 

 

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Figure 3 – Administration/Switches  

This action brings up the “Switches” screen. From the 
“Switches” screen select the name of the switch to 
configure. The “Edit ShoreGear …Switch” screen will be 
displayed. Within the “Edit ShoreGear …Switch” screen 
assign the Port Type Setting of one or more available 

ports “100 SIP Proxy”(Figure 4), then save the configura-
tion change.

Note:

 

Each port provides proxy resources for 100 SIP 

devices. Select as many ports as necessary.

Summary of Contents for ShorePhone IP 8000

Page 1: ...using SIP trunks Application Note ST 10070 April 16 2008 Overview This document describes how to integrate the ShorePhone IP 8000 conference phone into the ShoreTel IP Unified Communications System R...

Page 2: ...xt steps otherwise go on to the ShoreTel System Settings General section Using ShoreWare Director navigate to Administration then Trunks followed by Individual Trunks Delete ALL of the individual trun...

Page 3: ...SIP session interval Session interval value indicates the session call keep alive period There is no need to modify the default value of 3600 seconds SIP session refresher Refresher setting decides if...

Page 4: ...lso remove 5 ports from the total number available to provide you with the 100 SIP Proxy configuration Figure 5 Note Every 5 ports you remove from the total available will result in 100 SIP Proxy port...

Page 5: ...ttings are modified under ShoreWare Director by selecting Administration then Sites Figure 6 Figure 6 Administration Sites This selection brings up the Sites screen Within the Sites screen select the...

Page 6: ...ndancy or failover capabilities The switches available in the Proxy Switch 1 2 will only be shown if proxy resources have been enabled on the switch The Admission Control Bandwidth defines the bandwid...

Page 7: ...will auto assign the next available Number i e extension you can modify it to any available extension Define the License Type as needed in this example we chose Extension and Mailbox although it s no...

Page 8: ...rting with an explanation of how the volume button works which acts as an up and down scroll button Press the mute button to advance Additional help screens are then displayed for the button redial bu...

Page 9: ...this Website not recommended to proceed Or if using another browser acknowledge the message by selecting OK to continue Your Web browser may need to be configured to allow Pop Ups from the IP 8000 IP...

Page 10: ...the Preferences Appearance section of the menu as shown in Figure 14 and apply the following settings Set the System Name to a string of your choice e g the name 1 of the conference room in which the...

Page 11: ...ization Name to match the previously 2 defined user extension Set the Authorization Password to match the SIP password 3 defined for the SIP user defined earlier Set the SIP Proxy setting to Disabled...

Page 12: ...figura tion for use as a SIP extension You can verify that it was added successfully by navigating to ShoreWare Director s IP Phone Individual IP Phones screen as seen in Figure 16 Notice that the Nam...

Page 13: ...eTel Inc in the United States and or other countries ShorePhone is a trademark of ShoreTel Inc in the United States and or other countries All other marks are the property of their respective owners S...

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