background image

WARRANTY

13

OPERA

TIONS AND SER

VICE MANU

AL

WARRANTY

Shockwave Seats expressly warrants that all mechanical seat components in its MARINE AND OTHER and SUSPENSION 
SEATS shall be free from defects in material and workmanship for one year from the date-of-sale provided such seats 
are subject to normal use and receive proper maintenance. Shockwave Seats expressly warrants that the cushions and 
seat covers shall be free from defectively sewn seams for a period of 90 days or 750 hours of use, whichever comes first,
excluding normal wear and tear. Rips, tears, abrasions and installation damages are not covered by warranty.
 

Your sole and exclusive remedy against Shockwave Seats arising from the purchase or use of MARINE AND OTHER and 
SUSPENSION SEATS is limited to repair or replacement of defective materials or defective workmanship, after verification 
by Shockwave Seats. Defective product or materials may be requested for return by Shockwave Seats for inspection prior to 
issuing any replacements. Freight charges for returns are to be covered by the user.
 

All warranty claims shall have prior approval from Shockwave Seats warranty department and must be accompanied by 
the information requested on the following Claim Form. Products will be repaired or replaced at the sole discretion of 
Shockwave Seats.

WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE ABOVE EXPRESSED WARRANTIES SHALL BE THE EXCLUSIVE WARRANTIES, AND SHOCKWAVE SEATS MAKES NO 
OTHER WARRANTIES, EXPRESSED OR IMPLIED. SHOCKWAVE SEATS EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES 
OF MERCHANTABILITY AND IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.
 

IT IS AGREED THAT SHOCKWAVE SEATS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

,

 

including, 

but not limited to, loss of income, loss of use, lost profits, damage to other property, the cost of removing and reinstalling the 
INDUSTRIAL SEATING or SUSPENSION SEATS, attorney’s fees, and any liability you may have with respect to any other person.
 

TIME LIMIT ON COMMENCING LEGAL ACTION

It is agreed that you have one year from the accrual of a claim to commence any legal action arising from the purchase or use 
of the MARINE AND OTHER or SUSPENSION SEATS, or be barred forever.
 

Failure to give prompt written notice within ten (10) days of the discovery of any defect in material or workmanship that 
occurs within the warranty period will void the warranty. Send notification and completed warranty claim form to:

SHOCKWAVE SEATS Warranty Department

Unit 2-2075 Henry Avenue West, Sidney BC Canada V8L 1T2
Email: [email protected]  -  Phone: +1.250.656.6165  -  Fax: +1.250.655.4334

WARRANTY CLAIM FORM MUST BE SUBMITTED

Download your Warranty Claim Form at 

shockwaveseats.com/warranty

These warranties will become null and void if:

• 

The seat is abused or altered

• 

The seat is involved in an accident

• 

The seat is improperly installed

• 

The seat is used for other than its intended use, contrary to any of the instructions in the manual provided

• 

There is damage to the seat caused during installation or unpacking

• 

There is damage to the cushions and covers caused by cuts, burns, or abuse

• 

There is damage to the structural integrity as a result of the user installing unapproved accessories

To the extent any provision of this Limited Warranty contravenes the law of any jurisdiction, such provision shall be inapplicable 
in such jurisdiction, and the remainder of this Limited Warranty shall not be affected thereby.

Summary of Contents for S2

Page 1: ... MODELS SHOCKWAVE MARINE SUSPENSION SEATING 2074 Henry Avenue Sidney BC Canada V8L 5Y1 Tel 1 250 656 6165 Fax 1 250 655 4334 SHOCKWAVESEATS COM SW 06963 REV05 Operations Service Manual with Illustrated Parts Breakdown ...

Page 2: ...rvice Tips Important Safety Information Seat Mounting Requirements Fastener Torques Understanding the Basics Setting Shock Pressure Maintenance Schedule Troubleshooting Guide Warranty Warranty Claim Form Warranty Claim Procedure Service and Repair Procedure Illustrated Parts Breakdown 4 4 5 6 7 8 9 11 12 13 14 15 16 17 ...

Page 3: ...bsite If the problem is a shock leaking please change the fill valve first to see if that solves the problem If it does not perform a simple soap solution test to identify the source of the problem Tell us what the problem is Be sure to answer all of the Who What When Where and Whys of the situation so we have a clear understanding of the problem possible causes and fixes Please identify the produ...

Page 4: ...ard Hazardous operation of the craft may result in serious injury death or damage to the craft Follow IMPORTANT instructions located throughout the Operations and Service Manual to prolong the appearance and service life of your SHOCKWAVE Seating Do not modify the seating by drilling extra holes removing material or adding extra equipment Serious injury can result Do not use seating if it is or ap...

Page 5: ...eats SHOCKWAVE assumes no liability for seats that are incorrectly installed SEAT MOUNTING INSTRUCTIONS 6 SEAT MOUNTING REQUIREMENTS The seat must only be installed on a competely flat surface of sufficient strength to support the fully loaded seat without flexing The deck mounts or suspension module must not be modified Any modifications alterations or addition of any equipment must be approved b...

Page 6: ... PITCH TORQUE STAINLESS Dry 6 M5 8 M6 M8 M10 M12 5 16 5 8 3 8 3 4 7 16 1 10 1 4 1 2 32 0 8 32 1 0 1 25 1 5 1 75 18 11 16 10 14 8 24 20 13 32 28 20 10 in lbs 45 in lbs 21 in lbs 6 ft lbs 15 ft lbs 31 ft lbs 54 ft lbs 11 ft lbs 96 ft lbs 20 ft lbs 131 ft lbs 32 ft lbs 299 ft lbs 23 in lbs 6 ft lbs 45 ft lbs 33 in lbs 8 ft lbs 47 ft lbs 9 in lbs 40 in lbs 17 in lbs 6 ft lbs 14 ft lbs 27 ft lbs 48 ft ...

Page 7: ...perations and Service Manual The following is provided as a general checklist Do not operate the seat if The shock absorber setting or ride height is incorrect Components are loose broken or missing The seat makes a strange noise USE SEAT BELTS IF SUPPLIED Seat belts prevent occupants from being ejected from the vessel and the seat When not in use the seat belt buckle clasps should be fastened to ...

Page 8: ...lve located at the top of the seat and attached the SHOCKWAVE pump 2 If your seat is equipped with a Protune system ensure the selector switch is set to soft 3 Inflate the unoccupied seat to the starting pressure shown below 4 Sit in the seat bounce a few times and stay seated to establish your current ride height 5 Ensure the arrow on the carriage or seat is within the green zone of the ride heig...

Page 9: ... air spring and is a velocity sensitive shock absorber FOX uses a patented sealing system which is very effective The shock will hold pressure between settings and only needs to be topped up occasionally The seats do not require constant pressure adjustment If the seat needs regular adjustments then there maybe a leaking issue To test for a leaking issue first ensure the shock is filled to 150 PSI...

Page 10: ...48 2000 60 2000 60 2400 72 2400 72 2800 84 2800 84 3200 96 3200 96 3600 108 3600 108 4000 120 4000 120 4400 132 4400 132 4800 144 4800 144 5200 156 5200 156 5600 168 5600 168 6000 180 6000 180 Cover Seating with Boat Cover or Seat Cover Clean Seat Fresh Water or Wash with Car or Boat Wash Clean Upholstery Boat or Automotive Detail Spray Cleaner Protect Metal Surfaces and Fasteners LPS 1 or a Good ...

Page 11: ...when not in use Roller Guide needs lubrication Loose components Shock Absorber shaft is dry Bearing or sliding mechanism is corroded dry or binding Unauthorized modification of components or installation of screws that are jamming components of roller guide Deck Track Lock not engaged Deck Track Lock is broken Too much air pressure Cable to locking gas spring is damaged or broken Track cars are da...

Page 12: ...LAR PURPOSE IT IS AGREED THAT SHOCKWAVE SEATS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES including but not limited to loss of income loss of use lost profits damage to other property the cost of removing and reinstalling the INDUSTRIAL SEATING or SUSPENSION SEATS attorney s fees and any liability you may have with respect to any other person TIME LIMIT ON COMMENCING LEGAL ACTION I...

Page 13: ...ying photos proof of purchase and this form to support shockwaveseats com Please provide the following information Technical Case Number internal use only First Name Organization or Company Name Phone Number Last Name Fax Number Email Serial Number Boat or Project Identification Type of Seat Date Vessel in Service Number of Seats Affected Nature of Problem Comments Date Invoice Number Ship to Addr...

Page 14: ...ement B Or the Technical Case number is used to create a service technician request if deemed necessary by the TSE C Defective parts are to be returned unless waived by the TSE 4 The Technical Case is used to create a warranty Sales Order SO A A warranty Work Order WO is created which creates demand for the product B If the product is in stock it will ship within 24 hours of dispatch from technica...

Page 15: ...uded in the quotation and are subject to change C Sales order confirmations will be provided upon customer approval of the assessment Sales orders may be changed upon completion of the work if previously unknown issues are discovered that require repair or part replacement D Customer will be provided with updates on progress 5 Should the customer require repairs anywhere in the world a quotation i...

Reviews: