NB007 Analyzer User Manual
FAQ/Troubleshooting
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FAQ/Troubleshooting
5.1 Overview
This chapter mainly introduces causes to common failure and treatment methods in the process of using NB007.
5.2 NB007 PING test result is error or timeout
Failure phenomenon
NB007 PING test result is error or timeout.
Failure causes
Causes to occurrence of the failure are as follows:
⚫
The area where the device is located is unable to provide mobile network service, and mobile network
service does not fully cover the area.
⚫
Tested IP is not the PING connected IP of current network.
Solutions
⚫
If the area where the device is located is unable to provide mobile network service, please contact
internet service provider to solve rationally.
⚫
If IP configuration is incorrect, please configure parameters correctly.
5.3 Device is unable to power on
Failure phenomenon
The device is unable to power on.
Causes to failure
Causes to the failure are as follows:
⚫
Battery power level is too low.
Solutions
⚫
Battery power level is too low, please connect Type-C adapter to charge.
Summary of Contents for NB007
Page 1: ...NB007 Analyzer User Manual...
Page 22: ...Connecting Things...
