Sharp UX-385 Operation Manual Download Page 90

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Problems and Solutions

Line error

Dialling and transmission problems

Problem

Check and remedy

LINE ERROR appears in
the display and/or a
transaction report is printed
out with COM. E- and a
number from 0 to 14 in the
NOTE column.

• Try the transaction again. If the error persists, check

the following:

• Check the connection. The cord from the TEL. LINE

socket to the wall socket should be no longer than two
meters.

• Make sure there are no modem devices sharing the

same telephone line.

• Check with the other party to make sure their fax

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting your fax to a different telephone line.

• If the problem still occurs, your fax machine may need

service.

Problem

Check and remedy

No dial tone when you pick
up the handset or press the
SPEAKER key.

• Make sure the handset cord is connected to the

correct socket. See Handset in Connections in
Chapter 1.

Dialling is not possible.

• Make sure the power cord is properly plugged into a

power outlet.

• Make sure that the telephone line is properly

connected to both the TEL. LINE socket and the wall
socket.

all_ux385gg.book Page 88 Thursday, February 22, 2001 10:50 AM

Summary of Contents for UX-385

Page 1: ...IMILE 1 Installation 2 Sending Documents 3 Receiving Documents 4 Making Copies 5 Making Telephone Calls 6 Answering Machine Connection 7 Special Functions 8 Option Settings 9 Printing Reports and Lists 10 Maintenance 11 Troubleshooting ...

Page 2: ...ation doit être située près de l appareil et facilement accessible This equipment complies with the requirements of Directive 1999 5 EC Dieses Gerät entspricht den Anforderungen der EU Richtlinie 1999 5 EG Cet appareil est conforme aux exigences de la directive 1999 5 CE Este aparato satisface las exigencias de las Directiva 1999 5 CE Quest apparecchio è conforme ai requisiti delle direttiva 1999 ...

Page 3: ...olls in package one roll yields approx 95 A4 pages Automatic document feeder 10 sheets max Memory size 512 KB approx 30 average pages with ECM turned off Modem speed 14400 bps with automatic fallback to lower speeds Transmission time Approx 6 seconds only when ECM is on Reception modes FAX TEL TEL FAX A M Resolution Horizontal 8 lines mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm S...

Page 4: ... max Input document size Automatic feeding Width 148 to 210 mm Length 140 to 297 mm Manual feeding Width 148 to 210 mm Length 140 to 600 mm Effective scanning width 210 mm max Contrast control Automatic Dark selectable Copy function Single Multi copy Sort copy 99 copies page Telephone function Standard Cannot be used for incoming outgoing if power fails Noise emission Less than 70 dBA Measured acc...

Page 5: ...care not to spill any liquids on the machine Unplug the machine from the telephone socket and then the power outlet and consult a qualified service representative if any of the following situations occur Liquid has been spilled into the machine or the machine has been exposed to rain or water The machine produces odors smoke or unusual noises The power cord is frayed or damaged The machine has bee...

Page 6: ... been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak The socket outlet must be installed near the equipment and must be easily accessible ...

Page 7: ...ax Number 19 Setting the Date and Time 22 Selecting the Reception Mode 24 Volume Adjustment 25 2 Sending Documents 27 Transmittable Documents 27 Loading the Document 28 Resolution and Contrast 30 Sending a Fax by Normal Dialling 32 Sending a Fax by Automatic Dialling 34 3 Receiving Documents 42 Using TEL FAX Mode 42 Using FAX Mode 43 Using A M Mode 44 Using TEL Mode 45 Substitute Reception to Memo...

Page 8: ...over Sheet 60 Batch Page Numbering 62 Blocking Reception of Unwanted Faxes 63 Sending Documents From Memory 65 Polling Requesting a Fax Transmission 67 Timer Operations 70 8 Option Settings 72 9 Printing Reports and Lists 81 10 Maintenance 84 11 Troubleshooting 87 Problems and Solutions 87 Messages and Signals 92 Clearing Paper Jams 95 QUICK REFERENCE GUIDE 98 Index 100 ...

Page 9: ...he machine Keep the area around the machine clear About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine Paper tray extension Rapid key labels Original document...

Page 10: ...AL key Press this key to automatically redial the last number dialled Display This displays messages and prompts during operation and programming RECEPTION MODE key Press this key to select the reception mode An arrow in the display will point to the currently selected reception mode RESOLUTION key Press this key to adjust the resolution and contrast before sending or copying a document A Look at ...

Page 11: ...p the handset to talk with the other party Rapid Dial keys Press one of these keys to dial a fax or voice number automatically Note that you must attach the Rapid Key labels STOP key Press this key to cancel operations before they are completed START MEMORY key Press this key to send or receive a document or to scan a document into memory before sending it COPY HELP key When a document is in the f...

Page 12: ...ar the equipment and be easily accessable The machine does not have a power on off switch so the power is turned on and off by simply plugging or unplugging the power lead Note If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for the power and telephone lines Surge protectors can be purchased from your dealer or at most telephone...

Page 13: ...ne line you must reset Option Setting 16 Fax Signal Receive to OFF in order to prevent transmission and reception errors This procedure is described in Chapter 8 Option Settings TEL SET TEL LINE Trays Attach the paper tray extension Pull the paper release plate forward Insert the paper tray extension horizontally into the notches in the paper tray Rotate the paper tray extension up until it snaps ...

Page 14: ...ket is not available in some countries or to another wall socket Connecting an answering machine to the fax or a wall socket will allow you to receive both voice and fax messages on the same line while you are out For details on using this feature see Chapter 6 You can use an extension phone connected to the fax or a wall socket to make and receive calls like any normal telephone For details on re...

Page 15: ...low the steps below to load or replace the film Note If there is paper in the paper tray pull the paper release plate forward and remove the paper before loading the imaging film When replacing the film use a roll of Sharp UX 3CR imaging film One roll can print about 95 A4 pages 1 Open the operation panel by grasping the finger hold and pulling up 2 Pull the green release on the right side of the ...

Page 16: ...the remaining three gears into the spools making sure the protrusion on each gear fits firmly into one of the slots in the end of each spool If needed pull the spools apart slightly to allow the gears to fit the band will stretch Slot Protrusion Large gear 4 Remove the used film from the cartridge 5 Remove the four green gears from the used film DO NOT DISCARD THE FOUR GREEN GEARS 3 Remove the ima...

Page 17: ...eration panel 9 Cut the band that holds the two spools together Unroll the film slightly and insert the small gears into their holders 10 Turn the cartridge over grasp the handle and insert the cartridge into the print compartment 8 Insert the large gear into the large holder on the imaging film cartridge make sure it clicks into place and then insert the small gear on the other end of the spool i...

Page 18: ...lm which is available from your dealer or retailer Sharp UX 3CR Imaging Film FILM END 13 Load paper in the paper tray and then press the following keys to initialize the film Note Paper must be loaded before the film can be initialized To load paper see the following section Loading Printing Paper 6 INITIALIZE FILM START MEMORY FUNCTION ...

Page 19: ...se plate toward you 1 Fan the paper and then tap the edge against a flat surface to even the stack 3 Insert the stack of paper into the tray print side down If paper remains in the tray take it out and combine it into a single stack with the new paper before adding the new paper Be sure to load the paper so that printing takes place on the print side of the paper Printing on the reverse side will ...

Page 20: ... sure it is inserted correctly and then press the START MEMORY key FUNCTION 6 PRINT CONTRAST 4 Push the paper release plate back down If the paper release plate is not pushed down paper feed errors will result Press twice Press 1 to select NORMAL or 2 to select LIGHT Press the STOP key to return to the date and time display COPY CUT OFF STOP 1 2 or NORMAL LIGHT 5 Your fax has been set at the facto...

Page 21: ...ax you need to enter your name and the telephone number of your fax You also need to set the date and time key FUNCTION key STOP key START MEMORY key 2 1 3 9 4 5 6 7 8 0 Note The imaging film and printing paper must be loaded before your name and fax number can be entered 1 Press these keys 3 FUNCTION Press twice OWN NUMBER SET 2 Press the START MEMORY key START MEMORY ENTER FAX The display will s...

Page 22: ...your name by pressing the number keys as shown in the following chart Up to 24 characters can be entered Example SHARP 77777 444 22 7777 77 SPEAKER A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE To enter two letters in succession that require the same key press the SPEAKER key after entering the first letter The SPEAKER key moves the cursor forward and the SEARCH R key moves the cursor ...

Page 23: ...ur Name and Fax Number 21 1 Installation 6 Press the START MEMORY key to save your name in memory START MEMORY SECURITY SELECT 7 Press the STOP key to return to the date and time display STOP The display will show ...

Page 24: ...d time can be set 3 FUNCTION Press 2 times DATE TIME SET 2 Press the START MEMORY key START MEMORY The currently set date will appear in the display 3 Enter a two digit number for the day 01 to 31 Example January 0 1 To correct a mistake press the SPEED DIAL key to move the cursor back to the mistake and then enter the correct number The display will show 4 Enter a two digit number for the month 0...

Page 25: ...3 and a two digit number for the minute 00 to 59 9 0 5 2 7 Press the START MEMORY key to start the clock JUNK FAX MODE START MEMORY 8 Press the STOP key to return to the date and time display STOP The display will show Note The time setting will change automatically at the beginning and end of summertime ...

Page 26: ...ally dialled fax transmissions or an automatically dialled fax If it is a voice call the fax will make a special ringing sound to alert you to answer If it is an automatically dialled fax transmission reception will begin automatically A M mode Use this mode only if you have connected an answering machine to the fax see Chapter 6 Select this mode when you go out to receive voice messages in your a...

Page 27: ...en the display shows the desired volume level press the SPEAKER key to turn off the speaker You can adjust the volume of the speaker and ringer using the UP and DOWN keys SPEAKER SPEAKER HIGH SPEAKER MIDDLE SPEAKER LOW RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK Ringer 1 Press the UP or DOWN key Make sure the SPEAKER key has not been pressed or DOWN UP SPEAKER key ...

Page 28: ...ger will ring once at the selected level then the date and time will reappear in the display 2 If you selected RINGER OFF OK press the START MEMORY key Note When the reception mode is set to TEL the ringer will still ring at LOW if turned off ...

Page 29: ...Minimum weight Maximum weight Note Letters or graphics on the edges of a document will not be scanned 5 mm 4 mm 4 mm 5 mm Letters in the shaded area will not be scanned Other restrictions The scanner cannot recognise yellow greenish yellow or light blue ink Ink glue and correcting fluid on documents must be dry before they pass through the document feeder All clips staples and pins must be removed...

Page 30: ...ages which must be loaded one at a time insert each page into the feeder as the previous page is being scanned Insert gently to prevent double feeding READY TO SEND 2 Place the document face down and push it gently into the document feeder The top edge of the document should enter the machine first The feeder will draw the leading edge of the document into the machine The display will show 3 Adjus...

Page 31: ...document without opening the operation panel This may damage the feeder mechanism 1 Open the operation panel by grasping the finger hold and pulling up If you need to remove a document from the feeder open the operation panel 2 Remove the document 3 Close the operation panel making sure it clicks into place Click ...

Page 32: ...rast setting is AUTO Contrast settings 1 Load the document s AUTO Use AUTO for normal documents DARK Use DARK for faint documents The document must be loaded before the resolution and contrast can be adjusted Resolution settings STANDARD Use STANDARD for ordinary documents This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fi...

Page 33: ...TO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear STANDARD AUTO FINE AUTO SUPER FINE AUTO HALF TONE AUTO STANDARD DARK FINE DARK SUPER FINE DARK HALF TONE DARK Note In order to transmit in FINE or SUPER FINE resolution the receiving fax machine must also have that resolution If it doesn t your machine will automatically s...

Page 34: ...l Dialling allows you to listen to the line and make sure the other fax machine is responding RESOLUTION 2 Pick up the handset or press the SPEAKER key Listen for the dial tone 3 Dial the number of the receiving machine by pressing the numeric keys 4 Wait for the connection Depending on the setting of the receiving machine you will either hear a facsimile reception tone or the other person will an...

Page 35: ...hat the speaker will be automatically activated when you press the REDIAL key Facsimile reception tone This is a pronounced high pitched tone that the receiving machine sends to the transmitting machine to indicate that it is ready to receive 5 When you hear the reception tone press the START MEMORY key Replace the handset if you used it START MEMORY When transmission is completed the fax will bee...

Page 36: ...ur fax machine When you store a fax or telephone number you select a two digit Speed Dial number for it 45 Speed Dial numbers are available Rapid Keys SPEED DIAL key 2 1 3 9 4 5 6 7 8 0 When you store a number in a Rapid Key write the name of the party on the label Speed Dial numbers 06 through 45 are for dialling with the SPEED DIAL key 1 SPEED DIAL START MEMORY Speed Dial numbers 01 through 05 a...

Page 37: ...d in a row If you are on a PBX do not enter the access code for the public line If the number is within your PBX enter an R before the number Press the SEARCH R key to enter a space between digits 5 Press the START MEMORY key START MEMORY 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 0 1 Example 3 Enter a two digit Speed Dial number by pressing the number keys 01 to 05 for Rapid Key Dialling...

Page 38: ...er number or press STOP to exit If the number will be used for Rapid Key Dialling you can write the name on the appropriate Rapid Key label Step 3 or STOP 7 Press the START MEMORY key START MEMORY 6 Enter the name of the party by pressing the number keys as shown in the chart below Up to 20 characters can be entered If you don t want to enter a name skip this step To enter two letters in successio...

Page 39: ...s in Step 3 and then change the number and or name when they appear in the display Steps 4 and 6 respectively A lithium battery keeps automatic dialling numbers in memory The machine uses a lithium battery to keep automatic dialling numbers and other programmed data in memory when the power is turned off Battery power is consumed primarily when the power is off With the power kept continuously off...

Page 40: ...LUTION The name of the receiving party will appear in the display If no name was stored the fax number will appear If the name or number is incorrect press the STOP key The document will be automatically transmitted once the connection is made Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling 1 Load the document s Set the resolution and or con...

Page 41: ... if desired 2 Enter the number of the receiving machine by pressing the numeric keys If a pause is required between any of the digits to access a special service or an outside line press the REDIAL key The pause will appear as a hyphen Several pauses can be entered in a row 3 Check the display If the number of the receiving machine shown is correct press the START MEMORY key If it is not correct p...

Page 42: ...don t remember the first letter go to Step 4 you will scroll through the list from the beginning If a name wasn t stored for the number press 0 This will cause numbers not names to appear when you scroll 4 Press the key or the key to scroll through the names numbers if you pressed 0 Stop when the desired name appears in the display or If no names have been stored that begin with the entered letter...

Page 43: ...s busy the machine will automatically redial the number Up to 2 redialling attempts will be made at intervals of 5 minutes To stop automatic redialling press the STOP key If desired you can change the number of times the machine redials with Option Setting 4 and the interval at which redialling takes place with Option Setting 3 See Chapter 8 Option Settings ...

Page 44: ...ns that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire Comments Only the fax will alert you to voice calls or manually dialled faxes by pseudo ringing An ex...

Page 45: ...of rings on which the machine answers calls by changing Option Setting 2 See Chapter 8 Option Settings If you pick up the handset before the machine answers you can talk to the other party and or receive a document as described in Using TEL mode Press the RECEPTION MODE key until the arrow in the display points to FAX FAX TEL A M TEL FAX RECEPTION MODE Fax reception 2 rings Using FAX Mode ...

Page 46: ... RECEPTION MODE Press the RECEPTION MODE key until the arrow in the display points to A M In A M mode your fax will automatically receive voice and fax messages if you have connected an answering machine to the fax machine See Chapter 6 for more details ...

Page 47: ...handset or an extension phone connected to the same line Beep Press the RECEPTION MODE key until the arrow in the display points to TEL Note If you have set Option Setting 16 Fax Signal Receive to NO press the START MEMORY key to begin reception RECEIVING RECEPTION MODE 3 If the other party first talks and then wants to send a fax press the START MEMORY key after speaking press your START MEMORY k...

Page 48: ...ne dial phone This signals the fax to begin reception Hang up 5 Comments Your fax will not accept the signal to begin reception 5 if a document is loaded in its feeder If you have set Option Setting 16 to NO and hear a fax tone when you answer the extension phone you must press 5 and if you are on a tone dial phone or walk over to the fax pick up the handset and press the START MEMORY key if you a...

Page 49: ... factory to automatically reduce the size of received documents to fit the size of the printing paper This ensures that data on the edges of the document are not cut off If desired you can turn this function off and have received documents printed at full size Note If a document is too long to fit on the printing paper the remainder will be printed on a second page In this case the cut off point m...

Page 50: ...to turn automatic reduction on or 2 to turn it off 1 2 or AUTO 100 3 If you selected AUTO select the reception ratio to be used in the event that the memory becomes full automatic reduction is not possible when the memory is full Press 1 for 93 or 2 for 100 1 2 or 93 100 4 Press the STOP key STOP ...

Page 51: ...e jam press the START MEMORY key and the stored documents will print out If you received documents in memory because the fax ran out of paper be sure to add paper which is the same size as the paper previously used If not the document print out size may not match the size of the printing paper Caution When documents are stored in memory do not turn the power off This will erase all of the contents...

Page 52: ... t want to make a reduction or enlargement setting press the START MEMORY key twice Copying will begin If you are only making one copy of the original or of each original and want to make an enlargement or reduction setting press the START MEMORY key and go to Step 5 COPY HELP COPY MODE 1 MULTI COPY 2 SORT COPY START COPY READY TO SEND RESOLUTION 3 Press 1 MULTI COPY if you do not want the copies ...

Page 53: ...f reduction or enlargement by entering a number from 1 to 5 as shown below or press the START MEMORY key to automatically select 100 Copying will begin 1 AUTO automatic size adjustment to match the size of the printing paper 2 50 3 100 no reduction or enlargement 4 125 5 135 Example 50 2 Copy Cut off When making a copy of a document that is longer than the printing paper use the copy cut off setti...

Page 54: ...mber with the numeric keys or SPEAKER 3 Speak with the other party when they answer If you pressed the SPEAKER key pick up the handset to talk Comments While the handset of the fax is lifted off hook an extension phone connected directly to the fax cannot be used to speak with the other party The fax may interrupt a voice call received on an extension phone if the reception mode is set to A M and ...

Page 55: ...RY key Redial The last number called can be redialled by pressing the REDIAL key it is not necessary to pick up the handset or press the SPEAKER key When the other party answers pick up the handset to talk Issuing tone signals If you are on a pulse dial line you can use the key to temporarily issue tone signals when you press the numeric keys This allows you to use certain telephone services which...

Page 56: ...phone conversation press the SEARCH R key This puts the other party on hold SEARCH R 2 When you hear the dial tone dial the number to which you want to transfer the call When the other party answers hang up and the call will be transferred If the other party does not answer press the SEARCH R key again to return to the original caller 3 When you have finished the enquiry call you will be automatic...

Page 57: ...uld be changed to inform callers who want to send a fax to press their Start key For example your message might go as follows Hello You ve reached the ABC company No one is available to take your call right now Please leave a message after the beep or press your facsimile Start key to send a fax Thank you for calling Comments It is advisable to keep the length of the message under 10 seconds If it...

Page 58: ...achine and its outgoing message will play Voice callers can leave a message During this time your fax will quietly monitor the line If your fax detects a fax tone or a duration of silence greater than four seconds it will take over the line and begin reception If the connection is not good or there is noise on the line the answering machine and or fax machine may not respond properly The call coun...

Page 59: ...rupting callers before they can leave a message try a longer Quiet Detect Time setting If your outgoing message includes a period of silence make sure that the setting is longer than that period of silence or re record your outgoing message to shorten the silence To change the Quiet Detect Time setting reset Option Setting 9 as explained in Chapter 8 Option Settings Note Quiet Detect Time can be t...

Page 60: ...n it on by resetting Option Setting 10 to the desired delay time 1 to 15 seconds This procedure is explained in Chapter 8 Option Settings As a general guide the delay time should be slightly longer than the pause before the outgoing message Off Hook Hold This setting can be used to make the fax automatically take over the line and attempt reception after a set number of seconds For normal operatio...

Page 61: ...s by using one or both of the following methods a maximum of 20 stations can be selected Enter one or more Speed Dial numbers by pressing the numeric keys RESOLUTION READY TO SEND 2 2 Press one or more Rapid Keys 4 Press the START MEMORY key START MEMORY Set the resolution and or contrast if desired 2 Press the START MEMORY key and then 2 01 02 03 5 Press the START MEMORY key Transmission will beg...

Page 62: ...ith all tranmissions until you turn it off 1 Press these keys You can select a message For the recipient s name to appear you must dial using a Speed Dial or Rapid Key number with the name programmed Your name and number must be programmed as explained in Chapter 1 2 Press 1 YES to turn on the cover sheet function or 2 NO to turn it off COVER SHEET FUNCTION Press 3 times 4 1 2 or YES NO AUTO PRINT...

Page 63: ...ne transmission 1 Load the document s The document must be loaded before a message can be selected The cover sheet function must be turned on 2 Press these keys COVER SHEET HEAD FUNCTION 5 3 Select a message by entering a number from 1 to 4 1 URGENT 2 IMPORTANT 3 CONFIDENTIAL 4 PLS DISTRIBUTE 1 Example 4 Dial the receiving machine and transmit the document Note To cancel a cover sheet header setti...

Page 64: ... Eight pages FUNCTION PAGE COUNTER SET 0 8 3 Enter the total number of pages 01 to 99 by pressing the number keys If you are sending a cover sheet do not include it in the total number of pages the number will be adjusted automatically 4 Dial the receiving machine and transmit the document Comments If you need to cancel a batch number entry remove the document from the feeder or press the STOP key...

Page 65: ...ts Up to 5 numbers can be entered in the Anti Junk Number List To clear a number from the Anti Junk Number List you need to know the 1 digit number which identifies it If you have forgotten this number print out the Anti Junk Number List as explained in Chapter 9 1 Press these keys FUNCTION 3 JUNK FAX MODE 2 Press 1 to store a number in the Anti Junk Number List or 2 to clear a number from the lis...

Page 66: ...5 Press the START MEMORY key 4 Enter the full number you want to block max of 20 digits Step 3 or START MEMORY 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 6 Return to Step 3 to enter or clear another number or press STOP to exit STOP ...

Page 67: ... and frees the feeder for other operations After transmission the document will be cleared from memory Only one memory transmission can be set at a time The amount of memory currently occupied appears as a percentage in the display while the document is being scanned RESOLUTION ENTER STATION 1 START MEMORY READY TO SEND Set the resolution and or contrast if desired 3 Enter the number of the receiv...

Page 68: ...the feeder After transmission the memory will be cleared and you can transmit the remaining pages You will also need to transmit the page which was being scanned when the memory filled up Press the STOP key if you want to cancel the entire transmission 4 Press the START MEMORY key if you entered a Speed Dial number or a full number START MEMORY The document will be scanned and stored in memory You...

Page 69: ...hine you want to poll using one of the following methods Pick up the handset or press the SPEAKER key and press a Rapid key Wait for the fax answerback tone Pick up the handset or press the SPEAKER key and dial the full number Wait for the fax answerback tone Press the SPEED DIAL key and enter a 2 digit Speed Dial number Enter the full number using the numeric keys 2 5 8 GHI JKL MNO TUV WXYZ PQRS ...

Page 70: ...hown in Storing and clearing fax numbers for polling permission 1 Press these keys 2 Press 1 to turn polling security on or 2 to turn it off START MEMORY FUNCTION Press 3 times 3 SECURITY SELECT 1 2 or 3 Press the START MEMORY key and then the STOP key STOP 2 Press 1 to store a number or 2 to clear a number 3 Storing Enter a 2 digit number from 01 to 10 This number identifies the fax number you wi...

Page 71: ...7 Special Functions 4 Enter the fax number max of 20 digits 5 Press the START MEMORY key 6 Return to Step 3 to enter or clear another number or press STOP to exit Step 3 or STOP START MEMORY 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 ...

Page 72: ...hen the operation is performed Note Only a Speed Dial number can be used to dial the receiving machine Setting a timer operation 1 Press these keys 2 Press to set a transmission operation SEND MODE or to set a polling operation POLLING MODE 1 TIMER MODE 3 Press 1 to select SET 0 5 9 2 Example 9 25 4 Enter the time at which you want the operation to take place in 24 hour format 2 digits for the hou...

Page 73: ...this is a transmission operation load the document in the feeder sometime before the specified time of transmission To cancel an operation If you need to cancel an operation after it has been set follow the steps below 1 Press these keys TIMER MODE FUNCTION 1 2 Press to cancel a transmission operation or to cancel a polling operation 3 Press 2 to select CLEAR 2 or 4 Press the START MEMORY key and ...

Page 74: ...been made for each option at the factory You can change a setting by following the steps described for each option below First press FUNCTION and 4 then press or to scroll through the options FINE PRIORITY NUMBER OF RINGS or 4 Display will show or 1 2 YES NO FUNCTION FUNCTION 4 Setting 2 NUMBER OF RINGS TO ANSWER This sets the number of rings the fax machine waits before answering an incoming call...

Page 75: ...redial if the line is busy Enter any number from 00 to 10 Initial setting 02 RECALL TIMES TEL FAX REMOTE until display shows Press Enter a number from 00 to 10 4 FUNCTION STOP Setting 5 TEL FAX REMOTE NUMBER TRANSFER CODE If you hear a fax tone when you answer a call on a tone dial extension phone connected to the same line as the fax you can make the fax begin reception by pressing 5 and on the p...

Page 76: ...EPTION until display shows Press 4 FUNCTION Setting 7 TRANSACTION REPORT PRINT SELECT This sets the condition for printing out a Transaction Report Enter a number from 1 to 5 as follows Initial setting 4 1 ALWAYS PRINT A report will be printed after each transmission reception or error 2 ERR TIMER MEM A report will be printed after an error timer operation or memory operation 3 SEND ONLY A report ...

Page 77: ...setting can be used to delay the start of the Quiet Detect Time function used for an answering machine connection Enter a 2 digit number equal to the desired number of seconds of the delay 01 to 15 or enter 00 for no delay See Chapter 6 for more details Initial setting 00 Setting 8 PSEUDO RINGING DURATION This sets the duration of pseudo ringing when the reception mode is set to TEL FAX Enter a nu...

Page 78: ...P Setting 12 SELECT AUTO RECEIVE Press 1 to have the fax answer a call if an answering machine connected to the fax does not answer within 5 rings Press 2 to turn the function off See Chapter 6 for more details Initial setting 2 SELECT AUTO RCV until display shows Press 4 FUNCTION LANGUAGE SELECT or 1 2 YES NO STOP Setting 13 LANGUAGE SELECT This sets the language used in display messages reports ...

Page 79: ...your PBX manual or consult your supplier for the correct setting Make the selection by entering a number from 1 or 2 as follows 1 ID 2 FLASH Initial setting 1 If you select 1 Setting 14 3 will subsequently appear in the display If you select 2 Setting 15 will appear Setting 14 3 PBX ID NO If you set Option Setting 14 2 to 1 PBX ID digit mode use this setting to enter your PBX ID number maximum of ...

Page 80: ...ax tone after answering a call If you use a computer fax modem on the same line you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents sent from the computer fax modem Press 1 to turn the function on or 2 to turn it off Initial setting 1 FAX SIGNAL RX until display shows Press 4 FUNCTION JUNK FAX CHECK or 1 2 YES NO STOP FAX SIGNAL RX or 1 2 SH...

Page 81: ...nerate a cover sheet and send it as the last page of each transmission Press 2 NO to turn the function off Initial setting 2 COVER SHEETMODE until display shows Press 4 FUNCTION AUTO PRINT OUT or 1 2 YES NO STOP Setting 20 ACTIVITY REPORT AUTO PRINT OUT Press 1 to have your fax automatically print out an Activity Report once every 30 operations The list can still be printed out on demand when desi...

Page 82: ... a transmission due to noise on the telephone line be corrected before print out at the receiving end This is only effective when the other machine has ECM as well Press 2 NO to turn the function off Initial setting 1 ECM MODE until display shows Press 4 FUNCTION FINE PRIORITY or 1 2 YES NO STOP ...

Page 83: ...rations a combined maximum of 30 operations can appear The report is divided into two parts the TRANSMISSIONS ACTIVITY REPORT which shows information on transmissions and the RECEPTIONS ACTIVITY REPORT which shows information on receptions If Option Setting 20 Auto Print Out is set to YES a report will be automatically printed out whenever information on 30 operations has accumulated A report can ...

Page 84: ...sary have an electrician check your power lines JAM A problem with the paper or original document occurred Make sure the paper or document is loaded properly Make sure the operation panel is shut securely NO PAPER You ran out of paper during reception BUSY The fax was not sent because the line was busy COM E 0 to COM E 14 A telephone line error prevented the transaction See Line Error in Chapter 1...

Page 85: ...tatus of the printing settings accessed by pressing the FUNCTION key and the 6 key Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result Your fax is set at the factory to print out the report only when an error occurs If desired you can change the setting to have it printed out under a variety of other conditions This is done b...

Page 86: ...um printing performance 1 First unplug the telephone line then unplug the power cord 3 Open the operation panel grasp the finger hold and pull up and then pull the release on the right side of the machine forward to open the print compartment cover 4 Take the imaging film cartridge out of the print compartment and place it on a sheet of paper ...

Page 87: ...received a large number of documents If this is the case allow the print head to cool prior to cleaning 6 Place the imaging film cartridge back in the print compartment 5 Wipe the print head and roller with isopropyl alcohol Roller Print head 7 Close the print compartment cover press down on both sides to make sure it clicks into place and then close the operation panel ...

Page 88: ...er in the paper tray and then push the paper release plate back down Document rollers Scanning glass Caution When wiping take care not to damage any of the protruding parts on the underside of the operation panel The housing Wipe the external parts and surface of the machine with a dry cloth Caution Do not use benzene or thinner These solvents may damage or discolour the machine Scanning glass and...

Page 89: ...ode is set to A M Make sure your fax machine s TEL LINE socket is connected to the wall socket Make sure your fax machine s TEL SET socket is connected to your answering machine s telephone line socket not the answering machine s extension phone socket Make sure your answering machine s outgoing message is under 10 seconds Make sure that Option Setting 9 Quiet Detect Time is set to three or four s...

Page 90: ...he same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting your fax to a different telephone line If the problem still occurs your fax machine may need service Problem Check and remedy No dial tone when you pick up the handset or press the SPEAKER key Make sure the handset cord is connected...

Page 91: ...d confirm its response Nothing is printed at the receiving end Make sure that the document for transmission is placed face down in the feeder A distorted image is received at the other end Noise on the telephone line may cause distortion Try sending the document again Make a copy of the document on your fax If the copy is also distorted your fax may have a problem If the problem persists call for ...

Page 92: ...nother document on your fax If the copy is also distorted your fax may have a problem If the problem persists call for service The quality of copies is poor and or black spots appear Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes Clean the fax print head and the scanning glass as explained in Chapter 10 Reception copying is interrupted If rece...

Page 93: ...ss the keys unplug the power cord and then plug it back in several seconds later Automatic document feeding does not work for transmission or copying Check the size and weight of the document see Transmittable documents in Chapter 2 Voice calls taken on an extension phone are interrupted by the fax The fax may interrupt during a voice call if the reception mode is set to A M To prevent interruptio...

Page 94: ...irmly on both sides of the print compartment cover to close it DOCUMENT JAMMED The original document is jammed See the following section Clearing Paper Jams FAX RX IN MEMORY A fax has been received in memory because the imaging film needs replacement you have run out of printing paper or the paper is jammed After you fix the problem press the START MEMORY key to print out the fax FILM END The imag...

Page 95: ...r Speed Dial number that hasn t been programmed a full number hasn t been assigned to it OUT OF PAPER You are out of printing paper or the paper release plate is open Load paper as described in Loading Printing Paper in Chapter 1 ON HOOK DIAL The SPEAKER key has been pressed and the fax is waiting for you to dial To return to the date and time display press the SPEAKER key again OVER HEAT The prin...

Page 96: ...printing paper If the tray is empty add paper and then press the START MEMORY key If there is paper in the tray make sure it is inserted correctly and then press the START MEMORY key TOTAL PAGE S 01 Number of pages transmitted received or copied Audible signals Continuous tone 1 seconds Indicates the end of transmission reception or copying 3 seconds Indicates incomplete transmission reception or ...

Page 97: ...lay first try pressing the START MEMORY key If it doesn t feed out remove it as follows Important Do not try to remove a document without opening the operation panel This may damage the feeder mechanism 1 Open the operation panel by grasping the finger hold and pulling up 3 Close the operation panel making sure it clicks into place Clearing jammed printing paper 1 Pull the paper release plate forw...

Page 98: ... print compartment or rollers 2 Open the operation panel grasp the finger hold and pull up and then pull the release on the right side of the machine forward to open the print compartment cover 4 Close the print compartment cover press down on both sides to make sure it clicks into place and then close the operation panel ...

Page 99: ... the paper release plate toward you reinsert the paper in the paper tray and then push the paper release plate back down If SET PAPER PRESS START KEY appears in the display make sure the paper is inserted correctly and then press the START MEMORY key ...

Page 100: ...press FUNCTION START MEMORY STOP START MEMORY START MEMORY INSTALLATION 1 Connect the handset as shown 2 Plug the power cord into an earthed 220 230 V outlet 3 Plug one end of the telephone line into the TEL LINE socket on the rear of the fax and the other end into your telephone wall socket Connecting an answering machine and or extension telephone 1 Remove the seal covering the TEL SET socket on...

Page 101: ...and paper must be loaded to perform the following operation Press Display shows Press the START MRMORY key Enter two digits for the Day 01 through 31 Enter two digits for the Month 01 through 12 Enter four digits for the Year Ex 2001 Enter two digits for the Hour 00 through 23 Enter two digits for the Minute 00 through 59 When finished press STORING AND CLEARING NUMBERS FOR AUTO DIALLING Note Imag...

Page 102: ...opy Help key 9 50 Cover sheet 79 D Date setting 22 Dialling Direct Keypad 39 Normal 32 52 Rapid Key 38 52 Search 39 53 Speed 38 52 Direct Keypad Dialling 39 Display 8 Display messages 92 Document feeder 28 Document guides 28 Document restrictions 27 Document rollers 86 Document sizes 27 Document maximum scanning size 27 E ECM Error Correction Mode 80 Extension telephone Connecting 12 Using 46 F FA...

Page 103: ...g 24 TEL mode 24 45 TEL FAX mode 24 42 Reception mode key 8 24 Reception Ratio setting 47 Redial key 8 33 Redialling 41 53 Remote Reception Select 74 Removing original document 29 Resolution 30 Resolution key 8 Ringing volume 25 Rollers cleaning 86 S Scanning glass cleaning 86 Search Dialling 39 53 Search R key 9 53 Sender s name and number entering 19 Speaker key 9 25 32 52 Speaker volume 25 Spee...

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Page 107: ...PRINTED IN SPAIN TINSE4208FFEZ SHARP CORPORATION ...

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Sharp UX-385, Operation Manual

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