Error code
Item
Description
Ref. page
Main
Sub
PC
Content
Personal counter installation trouble
Detail
The personal counter is not installed in the personal counter mode.
The input circuit of the personal counter installation detect signal does not turn HIGH level.
Cause
1) Personal counter trouble
2) Personal counter installation detecting signal input circuit (main PWB) trouble
3) Personal counter wiring
Remedy
Check the following items:
1) Personal counter
2) Personal counter installation detecting signal input circuit (main PWB)
3) Personal counter wiring
Paper
empty
Content
Paper tray open/no copy paper
Detail
1) The selected paper tray is removed.
2) There is no paper in the selected paper tray.
Cause
1) The selected paper tray is removed.
2) There is no paper in the selected paper tray.
3) The selected paper tray detector (CPED1, CPED2) and its input circuit (main PWB) trouble
4) The selected paper tray paper empty detector (CPED1/CPED2) and its input circuit
(main PWB)
Remedy
Check the following items:
1) The selected paper tray paper empty detector (CPED1/CPED2) and its input circuit
(main PWB)
Toner empty
Light
Content
Toner concentration fall
8-6
Detail
1) No toner in the toner box
2) Toner supply trouble
Cause
1) No toner in the toner box
2) Toner motor and its control circuit (main PWB) trouble
3) Toner supply section clogging
4) Toner sensor and its input circuit (main PWB) trouble
Remedy
Use simulation 25-2 to check the following items:
1) Toner box
2) Toner motor and its control circuit (main PWB)
3) Toner supply section
4) Toner sensor and its control circuit (main PWB)
Toner empty
Blink
Content
Toner concentration fall (Copy stop)
8-12
Detail
1) No toner in the toner box
2) Toner density falls below the specified level.
Cause
1) No toner in the toner box
2) Toner motor and its control circuit (main PWB) trouble
3) Toner supply section clogging
4) Toner sensor and its input circuit (main PWB) trouble
Remedy
Check the following items:
1) Toner box
2) Toner motor nd its control circuit (main PWB)
3) Toner supply section
4) Toner sensor and its input circuit (main PWB)
JAM
Content
Copy paper misfeed trouble
8-3
Detail
1) Misfeed of copy paper occurs in the copy paper feed section, the transfer section, the
transport section, or the fuse section.
Cause
1) The copy paper detector in each section remains ON or OFF.
2) The copy paper detector in each section and its input circuit (main PWB) trouble
3) The copy paper feed and transport clutches in each section and its control circuit (main
PWB) trouble
4) Paper feed roller and transport roller trouble
5) Copy paper fed and transport drive mechanism trouble (motor, gear, etc.)
6) Insufficient or excessive contact pressure between copy paper and the resist roller
because of improper setting with simulation 51-2.
Remedy
Check the following items:
1) Copy paper detector in each section
2) Copy paper detector and its input circuit (main PWB) in each section
3) Copy paper feed and transport clutches and their control circuit (main PWB) trouble
4) Paper feed roller, transport roller
5) Copy paper feed and transport drive mechanisms trouble (motor, gear, etc.)
6) Set value of simulation 51-2
9 – 6