E-63
SD-AS10H_SEEG_E.fm
05/3/17
ENGLISH
TINSZA116AWZZ
SD-AS10H
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- T
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Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your
authorised SHARP dealer or service centre.
!
General
!
DVD/CD player
Symptom
Possible cause
Reference
page
The power is not turned on.
"
Is the unit unplugged?
P. 18
"
Is the system cable connected?
P. 14
No sound is heard.
"
Is the volume level set to "0"?
P. 19
"
Are the headphones connected?
P. 61
"
Are the speaker wires disconnect-
ed?
P. 17
The sounds from speakers
are not well balanced.
"
Are the speaker wires connected to
the wrong channels?
P. 17
Noise is heard during play-
back.
"
Move the unit away from any com-
puters or mobile phones.
When a button is pressed,
the unit does not respond.
"
Set this unit to the power stand-by
mode and then turn it back on. If the
unit still malfunctions, reset it.
P. 64
Interference or noise occurs
on the TV image.
"
Is the unit placed near TV with inter-
nal aerial? Use an external aerial.
P. 14
Timer playback does not
start.
"
Did you remove the plug from the
AC socket, or did a power failure oc-
cur? Reset the clock and timer.
P. 20, 54
The display on the unit is
dark.
"
Is the display in the dimmer mode?
P. 19
No images are displayed.
"
Is TV turned on?
P. 57
"
Is the TV input switched on?
P. 57
Symptom
Possible cause
Reference
page
Playback sounds are
skipped.
"
Is the disc very dirty?
"
Does the disc satisfy the standards?
"
Is the unit located near excessive vi-
brations?
"
Has condensation formed inside the
unit?
P. 64
The control buttons do not
function. Music or video play-
back is interrupted.
"
Is the disc very dirty?
"
Does the disc satisfy the standards?
"
Is the unit located near excessive vi-
brations?
"
Has condensation formed inside the
unit?
P. 64
Pictures and sound are
skipped.
"
Is the disc very dirty?
"
Is the unit located near excessive vi-
brations?
"
Has condensation formed inside the
unit?
P. 64
The system does not operate
even if the power is on.
"
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, MP3, WMA or JPEG load-
ed?
P. 4
Image cannot be played
back. (Sound is not heard.)
"
Are the video and audio cables con-
nected improperly?
P. 15, 16,
59, 60
"
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, MP3, WMA or JPEG load-
ed?
P. 4
"
Is the disc very dirty?
"
Is the disc loaded with the label side
toward you?
P. 22
"
Is the TV input set to "VIDEO 1/VID-
EO 2" etc.?
P. 57
"
Is the unit turned on?
P. 18