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39

Removing staple jams

Follow the steps below to remove a staple jam.

6

Replace the staple case.

Push the staple case in until it clicks into place.

7

Slide the finisher back to the right.

Gently slide the finisher back to the right until it locks into its 
original position.

8

Close the cover.

Make a test print or copy in staple sort mode to verify that stapling takes place correctly.

1

Open the cover.

2

While pressing the lever over to the left, 
slide the finisher to the left until it stops.

Gently slide the finisher until it stops.

Summary of Contents for MX-1800N

Page 1: ...User s Guide MX 1800N MODEL ...

Page 2: ... 24 LOADING PAPER IN THE BYPASS TRAY 26 IMPORTANT POINTS WHEN USING THE BYPASS TRAY 28 3 ORIGINALS PLACING THE ORIGINAL 31 PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT FEEDER 31 PLACING THE ORIGINAL ON THE DOCUMENT GLASS 34 4 PERIPHERAL DEVICES PERIPHERAL DEVICES 36 FINISHER 37 PART NAMES 37 SUPPLIES 37 FINISHER MAINTENANCE 38 SHARP OSA 42 APPLICATION COMMUNICATION MODULE MX AMX2 42 EXTERNAL ACCOUN...

Page 3: ...ain peripheral devices as standard equipment The explanations in this manual assume that a right tray and stand 2 x 500 sheet paper drawer are installed on the MX 1800N To further explain certain functions and uses some explanations assume that additional peripheral devices are installed MANUALS PROVIDED WITH THE MACHINE Printed manuals and manuals stored in PDF format on the machine s hard drive ...

Page 4: ...nt Filing Guide This manual provides detailed explanations of the procedures for using the document filing function The document filing function allows you to save the document data of a copy or fax job or the data of a print job as a file on the machine s hard disk The file can be called up as needed System Settings Guide This manual explains the System Settings which are used to configure a vari...

Page 5: ... AND OFF page 13 REPLACING THE TONER CARTRIDGES page 52 3 Operation panel This is used to select functions and enter the number of copies OPERATION PANEL page 9 4 Exit tray unit right tray When installed output can be delivered to this tray 5 Output tray centre tray Copy jobs and print jobs are delivered to this tray 6 Finisher This can be used to staple output A punch module can also be installed...

Page 6: ...er or a stand 2 x 500 sheet paper drawer is installed This holds paper Up to 500 sheets of paper can be loaded TRAY SETTINGS FOR TRAYS 1 TO 4 page 23 10 Tray 4 when a stand 2 x 500 sheet paper drawer is installed This holds paper Up to 500 sheets of paper can be loaded TRAY SETTINGS FOR TRAYS 1 TO 4 page 23 8 7 9 10 Peripheral Devices The peripheral devices are generally optional however some mode...

Page 7: ... on the machine When using the fax or Internet fax functions keep this switch in the On position TURNING THE POWER ON AND OFF page 13 18 Waste toner box This collects excess toner that remains after copying and printing 19 Waste toner box release button Press this button when you need to release the waste toner box lock to replace the waste toner box or clean the laser unit CLEANING THE LASER UNIT...

Page 8: ...IGINAL page 31 5 Original exit tray Originals are delivered to this tray after scanning 6 Scanning area Originals placed in the document feeder tray are scanned here REGULAR MAINTENANCE page 45 7 Original size detector This detects the size of an original placed on the document glass PLACING THE ORIGINAL ON THE DOCUMENT GLASS page 34 8 Reversing tray During scanning of a 2 sided original the origi...

Page 9: ...ctor when the machine is used on a network For the LAN cable use a shielded type cable 4 Service only connector 5 Extension phone socket When the fax function of the machine is used an extension phone can be connected to this socket 6 Telephone line socket When the fax function of the machine is used the telephone line is connected to this socket When the fax expansion kit is installed 1 2 3 4 Cau...

Page 10: ...iew the machine s total page use count and amount of toner remaining Copier Guide 3 PRINT mode indicators READY indicator DATA indicator READY indicator Print data can be received when this indicator is lit DATA indicator This blinks while print data is being received and lights steadily while printing is taking place 4 Numeric keys These are used to enter the number of copies and fax numbers 5 CL...

Page 11: ... to copy or scan an original in colour This key cannot be used for fax or Internet fax 14 POWER SAVE key indicator Use this key to put the machine into auto power shut off mode to save energy The POWER SAVE key blinks when the machine is in auto power shut off mode POWER SAVE KEY page 14 15 POWER key Use this key to turn the machine power on and off TURNING THE POWER ON AND OFF page 13 16 Main pow...

Page 12: ...the key to switch through the screens Example 4 1 When at least one special mode is selected the key appears in the base screen 2 The key can be touched to display a list of the selected special modes Job Queue Sets Progress Status Detail Priority Stop Delete Internet Fax Fax Job Scan to Print Job 1 1 Spool Complete Job Queue Copy 020 001 Copying Copy 020 000 Paper Empty BBB BBB 020 000 Waiting 03...

Page 13: ...x mode The Print Job key shows the list of copy print received fax received Internet fax and self print jobs The Scan to key shows the list of transmission jobs that use the scanner function The Fax Job key shows the list of transmission jobs that use the fax and PC Fax functions The Internet Fax key shows the list of transmission jobs that use the Internet fax and PC I fax functions For more info...

Page 14: ...d In addition functions that send faxes at the request of other machines remote transmission relay transmission when a relay request is received can also be used Internet fax functions Internet faxes can be received automatically and timer transmission jobs and other previously reserved fax jobs can be transmitted On position Off position POWER key Main power indicator Before switching off the mai...

Page 15: ...est level of power consumption Considerably more power is saved than in preheat mode however the wakeup time is longer This mode can be disabled in the system settings administrator The machine automatically wakes up and resumes normal operation when a print job is received or when the blinking POWER SAVE key is pressed POWER SAVE KEY Press the POWER SAVE key to put the machine in auto power shut ...

Page 16: ...er number 5 to 8 digits with the numeric keys Each entered digit will be displayed as 2 Touch the OK key After the entered user number is authenticated the user count screen will appear briefly The number of pages remaining appears when page limits have been set in Pages Limit Group Registration in the system settings administrator The remaining number of pages that the user can use in each mode c...

Page 17: ...OGOUT key cannot be used to log out when a fax number is being entered in fax mode as LOGOUT key input is treated as part of a fax number If a preset duration of time elapses after the machine is last used the Auto Clear function will activate When Auto Clear activates logout automatically takes place However when PC Scan mode is used logout does not take place when the LOGOUT key is pressed and A...

Page 18: ...tings administrator B Index tabs All users appear on the All Users tab Touch a tab to display the users whose leading initials match the tab index C Direct Entry key Use this key if you have not been stored in User Registration in the system settings administrator and have only been stored for LDAP authentication A text entry screen will appear Enter your login name that is stored on the LDAP serv...

Page 19: ...touch the OK key 4 Different items will appear in the screen when LDAP authentication is used Touch the OK key After the entered login name and password are authenticated the user count screen will appear briefly The number of pages remaining appears when page limits have been set in Pages Limit Group Registration in the system settings administrator The remaining number of pages that the user can...

Page 20: ... Scan mode is used logout does not take place when the LOGOUT key is pressed and Auto Clear does not operate Change to a different mode on the machine and then log out The administrator can clear the locked state This is done from User Control and then Default Settings in the Web page menu Depending on the LDAP authentication method the E mail Address key may appear If the E mail Address key appea...

Page 21: ...y numbers vary depending on the peripheral devices that are installed The explanations in this manual assume that a stand 2 x 500 sheet paper drawer is installed 2 LOADING PAPER Peripheral devices installed The machine Stand 1 x 500 sheet paper drawer Stand 2 x 500 sheet paper drawer First tray Second tray First tray Second tray Stand 1 x 500 sheet paper drawer Tray 1 Tray 2 Tray 3 Stand 2 x 500 s...

Page 22: ...ettings Guide More information on plain paper and special paper Plain paper that can be used in tray 1 to tray 4 SHARP standard paper see the Safety Guide for the specifications of 64 g m2 17 lbs SHARP standard paper Pain paper other than SHARP standard paper 60 g m2 to 105 g m2 16 lbs to 28 lbs Recycled paper coloured paper and pre punched paper must meet the same specifications as plain paper Co...

Page 23: ...r and special media are sold Some types cannot be used with the machine Contact your dealer or nearest authorised service representative for advice on suitable paper The image quality and toner fusibility of paper may change due to ambient conditions operating conditions and paper characteristics resulting in image quality inferior to that of SHARP standard paper Contact your dealer or nearest aut...

Page 24: ...misfeed 3 Insert the paper into the tray Insert the paper with the print side face up However letterhead and pre printed paper should be inserted with the print side face down The paper stack must not be higher than the indicator line no more than 500 sheets If Disabling of Duplex is enabled in the system settings administrator insert letterhead and pre printed paper with the print side face up 4 ...

Page 25: ...ng the paper fan it well If the paper is not fanned multiple sheets may feed at once and cause a misfeed 4 Insert the paper into the tray Insert the paper with the print side face up However letterhead and pre printed paper should be inserted with the print side face down The paper stack must not be higher than the indicator line no more than 500 sheets If Disabling of Duplex is enabled in the sys...

Page 26: ...elected when automatic paper selection operates preventing printing or causing a misfeed or other problem Do not place heavy objects on the tray or press down on the tray If you changed the paper loaded in tray 1 to tray 4 See the System Settings Guide to change the paper size setting and paper type setting System Settings Paper Tray Settings Change these settings when you change the size or type ...

Page 27: ...ll the way out If the bypass tray extension is not pulled all the way out the size of the loaded paper will not be correctly displayed 2 Set the bypass tray guides to the width of the paper 3 Insert the paper along the bypass tray guides all the way into the bypass tray until it stops Insert the paper with the print side face down However letterhead and pre printed paper should be inserted with th...

Page 28: ... and enter the horizontal dimension of the paper with the keys and then touch the Y key and enter the vertical dimension When finished touch the OK key When Envelope is selected touch the envelopes size key When finished touch the OK key When Tab Paper is selected check the tab paper size or touch the Auto Inch key or the Auto AB key When finished touch the OK key 2 Sided Copy Output A4 Plain Spec...

Page 29: ...aper Inserting tab paper When copying on tab paper orient the paper so that the side with the tabs enters the machine last The bottom side of the inserted paper will be printed on Place the tab paper and original as shown below When copying onto tab paper insert the tab paper with the side to be copied on face down in the bypass tray 8 Select the bypass tray 1 Touch the paper size key of the bypas...

Page 30: ...with air inside envelopes with creases or fold marks torn or damaged envelopes Envelopes with an incorrectly aligned corner gluing position on the back cannot be used as creasing may result Print quality is not guaranteed in the area 10 mm or 13 32 around the edges of the envelope Print quality is not guaranteed on parts of envelopes where there is a large step like change of thickness such as on ...

Page 31: ...hing up the open close lever on the right side cover gently open the cover 2 Move the fusing unit pressure adjusting levers two to the lower pressure position as shown 3 Close the right side cover Caution The fusing unit is hot Take care not to burn yourself when operating the fusing unit pressure adjusting levers Be sure to return the levers to the normal pressure position before printing or copy...

Page 32: ...ng without using Slow Scan Mode may result in original misfeeds When Slow Scan Mode is selected automatic two sided scanning is not possible 3 ORIGINALS Minimum original size Maximum original size Standard sizes minimum size that can be automatically detected A5 210 mm width x 148 mm length 8 1 2 width x 5 1 2 length Non standard sizes minimum size that can be specified manually 131 mm width x 140...

Page 33: ...he Mixed Size Original key in the special modes and select Different Width Allowed combinations of sizes A3 and B4 A3 and B5 A4 and B4 A4 and B5 B4 and A4R B4 and A5 B5 and A4R B5 and A5 11 x 17 and 8 1 2 x 14 11 x 17 and 8 1 2 x 13 11 x 17 and 5 1 2 x 8 1 2 Combinations of sizes other than the above cannot be used for Different Width 2 sided scanning is not possible when Different Width is select...

Page 34: ...on original misfeeds and smudges may result Transparency film tracing paper carbon paper thermal paper or originals printed with thermal transfer ink ribbon should not be fed through the document feeder Originals to be fed through the feeder should not be damaged crumpled folded loosely pasted together or have cut out holes Originals with multiple punched holes other than two hole or three hole pu...

Page 35: ...al should always be placed in the far left corner regardless of the size Align the top left corner of the original with the tip of the mark Do not place any objects under the original size detector Closing the automatic document feeder with an object underneath may damage the original size detector and prevent correct detection of the original size If you are placing a small original on the docume...

Page 36: ...matic document feeder 2 1 Caution Do not close the automatic document feeder suddenly This may damage the automatic document feeder and your hand may become caught between the automatic document feeder and the machine Do not place your hands inside the automatic document feeder Your hand may become caught between the automatic document feeder and the machine The automatic document feeder cannot be...

Page 37: ...t tray MX TRX1 This can be added to the right side of the machine Finisher MX FNX1 Output device that enables the use of the staple function and offset function Punch module MX PNX1A Punches holes in copies and other output Requires a finisher MX PNX1B MX PNX1C MX PNX1D PS3 expansion kit MX PKX1 Enables the machine to be used as a Postscript compatible printer Internet fax expansion kit MX FWX1 En...

Page 38: ...ve the finisher in order to remove a paper misfeed replace staples or remove a staple jam 3 Punch waste box when a punch module is installed This holds punch waste 4 Front cover Open this cover to remove a paper misfeed replace staples remove a staple jam or remove the punch scrap case 5 Staple case This holds the staple cartridge Pull the case out to replace the staple cartridge or remove a stapl...

Page 39: ...e cover 2 While pressing the lever over to the left slide the finisher to the left until it stops Gently slide the finisher until it stops 3 Lower the staple case release lever and remove the staple case Pull the staple case out to the right 4 Remove the empty staple cartridge from the staple case 5 Insert a new staple cartridge into the staple case as shown Push the staple cartridge in until it c...

Page 40: ...her back to the right Gently slide the finisher back to the right until it locks into its original position 8 Close the cover Make a test print or copy in staple sort mode to verify that stapling takes place correctly 1 Open the cover 2 While pressing the lever over to the left slide the finisher to the left until it stops Gently slide the finisher until it stops ...

Page 41: ...mmed staple Remove the leading staple if it is bent If bent staples remain a staple jam will occur again 5 Lower the lever at the front end of the staple case 6 Replace the staple case Push the staple case in until it clicks into place 7 Slide the finisher back to the right Gently slide the finisher back to the right until it locks into its original position 8 Close the cover ...

Page 42: ...led 1 Open the cover 2 Grasp the punch waste box handle gently pull out the box and discard the punch waste Discard the punch waste in a plastic bag or other container taking care not to let the waste scatter 3 Gently push the box back in 4 Close the cover ...

Page 43: ...administrator menu frame and then External Applications Settings and Standard Applications Configure settings for the standard application in the screen that appears Selecting a standard application There are two methods for selecting a standard application that has been registered in the machine s Web pages Selecting a standard application from the job status screen The Sharp OSA icon will appear...

Page 44: ...ored in the Web pages the screen to select the standard application will appear Touch the standard application that you wish to use If only one standard application has been stored in the Web pages connection to the standard application will begin 3 The machine connects to the standard application The message Connecting to the external application appears while the machine communicates with the st...

Page 45: ...e accesses the external account application and displays the login screen The login screen also appears when the Call key is touched to run a job in the job status complete screen The login screen does not appear if the user has already logged in by the normal method The JOB STATUS key can be pressed while the login screen appears to show the job status screen To return to the previous state press...

Page 46: ... lines in the scanned image Always keep these parts clean Wipe the parts with a clean soft cloth If necessary moisten the cloth with water or a small amount of neutral detergent After wiping with the moistened cloth wipe the parts dry with a clean dry cloth Document glass Document backplate sheet 5 MAINTENANCE Warning Do not use a flammable spray to clean the machine If gas from the spray comes in...

Page 47: ...ment glass To clean this area use the glass cleaner that is stored in the automatic document feeder After using the glass cleaner be sure to return it to its storage position Examples of lines in the image 1 Open the automatic document feeder and remove the glass cleaner 2 Clean the scanning area with the glass cleaner 3 Replace the glass cleaner Black lines White lines ...

Page 48: ...achine as shown in Figure 1 6 Push the waste toner box into the machine Push the waste toner box firmly in until it clicks into place 7 Close the front cover CLEANING THE BYPASS FEED ROLLER If paper misfeeds frequently occur when feeding envelopes or thick paper through the bypass tray wipe the surface of the feed roller with a clean soft cloth moistened with water or a neutral detergent CLEANING ...

Page 49: ...k The coloured lines are parallel to the direction of paper feeding Coloured lines appear not only when the copy function is used but also when the printer function is used The problem appears during both printing and copying 1 Open the front cover 2 Take out the cleaning tool for the laser unit The cleaning tool is attached to the front cover 3 Release the waste toner box Press the waste toner bo...

Page 50: ...p of the waste toner box Grasp the end of the cleaner and pull it out of the waste toner box 6 Remove the dirty cleaner from the tip of the cleaning tool 1 Firmly grasp the tool close to where the cleaner is attached 2 Use your other hand to press down on the hook that secures the cleaner and remove the cleaner Do not return the removed cleaner to the top of the waste toner box 7 Attach the new cl...

Page 51: ... tool out until you feel the tip of the tool leave the cleaning surface of the laser unit 3 Repeat step 2 two or three times and then remove the cleaning tool 9 Repeat step 8 to clean all holes in the laser unit 4 holes There are a total of 4 holes to be cleaned in the laser unit including the hole cleaned in step 8 Clean all holes 10 Push the waste toner box into the machine Push the waste toner ...

Page 52: ...he tool the end without the cleaner onto the holder on the right 2 Align the holder with the hole in the centre of the cleaning tool and slowly press down from above 3 Fit the holder into the hole in the tip the end with the cleaner of the cleaning tool 12 Close the front cover ...

Page 53: ...y to scan for copy Colours that are running low or have run out of toner are indicated in Yellow Magenta Cyan Black Replace the toner cartridges of the indicated colours Y M C Bk If you continue to use the toner cartridge the toner will eventually run out the machine will stop and the following message will appear When toner runs lower than 25 a message similar to the following will appear When to...

Page 54: ...artridge be sure to shake with the protective material inserted in the cartridge 4 Remove the protective material from the new toner cartridge Hold the toner cartridge firmly while removing the protective material After the protective material has been removed do not point the toner cartridge down or shake it 5 Insert the new toner cartridge horizontally Align the cartridge with the insert hole as...

Page 55: ...toner cartridge If any one of the toner colours runs out including black toner colour copying will not be possible If Y M or C toner runs out but Bk toner remains black and white copying will still be possible Keep the used toner cartridge in a plastic bag do not discard it The service technician will collect the used toner cartridge at the time of maintenance To view the approximate amount of ton...

Page 56: ...Release the used waste toner box Press the waste toner box release button The waste toner box will fall forward as shown at left Wait until the box comes to a stop Keep the replacement cleaner that has not been used Store it at the top of the waste toner box 3 Remove the waste toner box Hold the box by both hands and lift it up slowly If the waste toner box falls too far forward it will not be pos...

Page 57: ...move all of the seals 6 Plug the holes Grasp the edge of each black seal and insert it into a hole in the box to plug the hole There are 5 seals Plug all of the holes Do not discard the waste toner box Place it in a plastic bag and keep it until your service technician comes to perform maintenance Your service technician will collect the waste toner box 7 Install the new waste toner box Insert the...

Page 58: ... into place 9 Close the front cover Caution Do not throw a waste toner box into a fire Toner may fly and cause burns Store waste toner box out of the reach of small children When replacing the waste toner box be aware that it may soil your clothes or the place where you remove it ...

Page 59: ... key to change the entry mode When this key is touched the Characters key Symbols key and Other Language key appear Touch one of the keys to select a different entry mode CHANGING THE ENTRY MODE page 59 Touch this key to enter a space between letters This temporarily changes the entry screen to the accented letter and symbol entry screen Touch a letter key after touching the AltGr key to enter tha...

Page 60: ... a different language Select the key layout that you wish to use ENTERING TEXT FROM AN EXTERNAL KEYBOARD An external keyboard can only be used as a alternative for the text entry screen that appears in the machine s touch panel The layout of the keys in the text entry screen in the touch panel differs slightly from the layout of the keys on the external keyboard Use a SHARP recommended external ke...

Page 61: ...MX1800 GB USR Z1 User s Guide MX 1800N MODEL ...

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