– 18 –
EN
TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Operation Manual, check the player, consult-
ing the following checklist.
NOTES:
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operation
Manual for details on correct operations.
• Playback from a desired track and random playback are not available during program playback.
• Some functions are prohibited on some discs.
Problem
Solution
No power
–Check if the AC power cord is properly connected.
No picture
–Check if the TV is switched on.
–Check that the VIDEO cable is connected to the correct device (See Connecting
to a TV).
Distorted picture
–Sometimes a small amount of picture distortion may appear. This is not a malfunction.
–Check if the INTERLACE/PROGRESSIVE SCAN is set correctly according to your TV.
Completely distorted picture or
–Connect DVD player directly to the TV.
black/white picture with DVD
–Make sure the disc is compatible with the DVD player.
No sound or distorted sound
–Adjust the volume.
–Check that the speakers are connected correctly.
–Check that the AUDIO cable is connected to the correct device (See Connecting
to a TV).
No audio at digital output
–Check the digital connections.
–Check if the audio format of the selected audio language matches your receiver
capabilities.
No DTS audio at analogue output.
–This player does not support DTS audio. This is not a malfunction.
Picture freezes momentarily
–Check the disc for fingerprints/scratches and clean with a soft cloth wiping from
during playback
center to edge.
Disc can’t be played
–Ensure the disc label is facing up.
–Check if the disc is defective by trying another disc.
No return to start-up screen when disc is removed
–Reset the player by switching the player off, then on again.
The player does not respond to
–Aim the remote control directly at the sensor on the front of the player.
the remote control
–Reduce the distance to the player.
–Replace the batteries in the remote control.
–Re-insert the batteries with their polarities (+/– signs) as indicated.
Buttons do not work or player stops
–To completely reset the player, unplug the AC cord from the AC outlet for 5-10
responding
seconds.
Player does not respond to some
–Operations may not be permitted by the disc.
operating commands during playback.
Refer to the instructions of the disc.
DVD player cannot read
–Use a commonly available cleaning CD/DVD to clean the lens before sending the
CDs/DVDs
DVD player for repair.
If you are unable to remedy a problem by following these hints, consult a Sharp Authorized Service Center.
