04/3/19
XL-DV50H(H)_E.fm
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ENGLISH
TINSZA007SJZZ
XL-DV50H
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Troubleshooting chart
Many potential problems can be resolved by the owner without call-
ing a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
"
General
"
Remote control
"
DVD player
Symptom
Possible cause
The clock is not set
to the correct time.
!
Did a power failure occur? Reset the clock. (Re-
fer to page 18.)
When a button is
pressed, the unit
does not respond.
!
Set the unit to the power stand-by mode and
then turn it back on.
!
If the unit still malfunctions, reset it. (Refer to
page 54.)
No sound is heard.
!
Is the volume level set to "0"?
!
Are the headphones connected?
!
Are the speaker wires disconnected?
!
Is the TV or amplifier volume level set to "0"?
Noise is heard dur-
ing playback.
!
Move the unit away from any computers or mo-
bile phones.
The power is not
turned on.
!
Is the unit unplugged?
Symptom
Possible cause
The remote control
does not operate.
!
Is the AC power lead of the unit plugged in?
!
Is the battery polarity correct?
!
Are the batteries dead?
!
Is the distance or angle incorrect?
!
Does the remote control sensor receive strong
light?
Symptom
Possible cause
No images are dis-
played.
!
Is TV turned on?
!
Is the input of TV switched?
Even though a disc
is loaded, "No
Disc" is displayed.
!
Is the disc loaded upside down?
!
Is the disc very dirty?
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vibrations?
Playback sounds
are skipped.
!
Is condensation formed inside the unit?
The control but-
tons do not func-
tion. Music or
video playback is
interrupted.
!
Is the disc very dirty?
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vibrations?
!
Is condensation formed inside the unit?
Pictures and
sound are
skipped.
!
Is the disc very dirty?
!
Is the unit located near excessive vibrations?
!
Is condensation formed inside the unit?
The unit does not
operate even if the
power is on.
!
Is a disc other than a DVD (region number 2 or
ALL), video CD, audio CD, CD-R or CD-RW
loaded?
Images cannot be
played back.
(Sound is not
heard.)
!
Is a disc other than a DVD (region number 2 or
ALL), video CD, audio CD, CD-R or CD-RW
loaded?
!
Is the disc very dirty?
!
Is the disc loaded upside down?
!
Is the optical pickup dirty?
!
Is the TV input set to "VIDEO 1/VIDEO 2", etc.?
!
Is the unit turned on?
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