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Sharp AR-PB8, Operation Manual

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Sharp AR-PB8 Operation Manual Download Page 33

31

TROUBLESHOOTING

CHECKLIST

Checklist

Problem

Remedy

Probable Cause

Connect a different cable to check that printing can be 
done.

On the Windows control panel, choose the Printers icon 
and make sure that the printer settings have been made to 
connect to the port used (example: LPT1).

Make sure that the TD cartridge and drum cartridge is 
installed properly.

Make sure that the printer has been set on the application 
software used.

Re-install the printer driver. Refer to "Installing the Printer 
Driver". (page 5-16)

Confirm that the ON LINE light is lit. If not lit, press the 
LINE key. (page 20)

Make sure that the memory is installed in the machine 
properly, and print the configuration page to check whether 
or not the machine recognizes that the memory has been 
changed. (page 35)

Securely plug the interface cable into the connectors of this 
printer and computer. (page 3)

Connect the same cable to another computer and printer 
and do a test print to ensure the cable's integrity.

Quit and restart Windows.
Switch the printer off, then on.

Make sure that the interface cable conforms to the 
standard.Refer to "Parallel Interface Specifications". (pege 36)

Securely plug the interface cable into the connectors of the 
printer and computer. (page 3)

Not printed

Printed characters 
(or graphics) 
different from those 
on screen 
(Garbled characters)

Slow printing

Choose the start task bar setting and click Printers. Right-
click the icon to choose the properties. Then click the 
detailed spool setting button to choose the spool.

Start printing after quitting all unused application software 
programs.

Set it to 300 dpi.

Wrong printer settings on Windows

Printer not in online mode

TD cartridge or drum cartridge 
not installed properly

Wrong printer setting on 
application used

Printer driver not installed 
properly

Optional memory not installed 
properly

Interface cable not connected 
properly

Interface cable fault

Interface cable not connected 
properly

Interface cable not conforming 
to standard

When Windows 95 is used:
Spooling setting inadequate

Printer driver having problem

Simultaneous use of two or more 
application software programs

Resolution set to 600 dpi

Computer running out of memory 
(RAM)

Add memory (RAM) to the computer.

Summary of Contents for AR-PB8

Page 1: ...AR PB8 Page SETTING UP FOR USE AS PRINTER PRINTING PRINT SETTINGS TROUBLESHOOTING APPENDICES 3 18 23 30 35 MODEL PRINTER EXPANSION KIT OPERATION MANUAL ...

Page 2: ...ption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an exp...

Page 3: ...ion 10 Installing onto Windows NT 4 0 13 Using the software to make print settings 17 PRINTING STARTING PRINTING 18 OPERATION PANEL 20 INTERRUPTING PRINTING 22 PRINT SETTINGS USING THE OPERATION PANEL TO MAKE PRINT SETTINGS 23 Basic Menu Setting Procedure 23 Menus and Key Operation Sequences 24 PRINT SETTING OPTIONS 25 SETTING THE NETWORK 27 TEST PRINTING 29 TROUBLESHOOTING CHECKLIST 30 PRINT QUAL...

Page 4: ...he printed copy is output on separate trays Conventions used in this manual In this manual the following icons are used to provide the user with information pertinent to the use of the printer Denotes what you should take special care of and what can cause death or severe injury if ignored Denotes what you should take care of and what may cause injury Explains restrictions and useful functions Tra...

Page 5: ...ecting the Parallel Interface Cable 1 Obtain a parallel interface cable general printer cable for IBM PC AT and compatible models For its standards refer to Parallel Interface Specifications page 36 2 Confirm that the power to the printer and your computer is switched off 3 Plug the appropriate end of the cable into the interface connector on the printer and secure the clips on the sides of the co...

Page 6: ...tails about settings refer to the manuals that came with your Print Server Card and network OS The cables and adaptors required for connection with a network depend on the network environment You should ensure that you have the necessary cables and adaptors and that they fulfill the specifications of your network CONNECTING TO A COMPUTER Connecting to a Computer ...

Page 7: ...tion and restrictions for using the printer Please read this file before installing the printer driver The printer is connected properly with the computer or network page 4 The printer is loaded with paper The printer is turned on and in the online mode the ON LINE light is lit page 18 Quit all application software that is runningon your computer Confirm that your computer meets the following hard...

Page 8: ...the display examples in this step may differ from those on your system Either the Update Device Driver Wizard window or the New Hardware Found window may appear automatically If neither the Update Device Driver Wizard window nor the New Hardware Found window appear refer to Installing Windows 95 98 without Using the Plug Play Function page 10 If the Update Device Driver Wizard window appears conti...

Page 9: ...iver SHARP AR 160 200 Series PCL5e In general install the PCL6 printer driver Sometimes with old application software you may not be able to obtain proper output using the PCL6 printer driver If this is the case stop using the PCL6 printer driver and install the PCL5e printer driver 4 Click the Next button If the program displays Do you want your Windows based programs to use this printer as the d...

Page 10: ...s printer as a network printer refer to Installing onto Windows 95 98 without Using the Plug Play Function page 10 What is plug play Plug play is a function of Windows 95 98 that allows you to easily install hardware such as printers The plug play feature is effective if both the computer and peripheral equipment are equipped with IEEE 1284 compliant parallel interface 1 Turn the computer on and s...

Page 11: ...e the appropriate printer driver from ones the listed below and click the Next button PCL6 Printer Driver SHARP AR 160 200 Series PCL6 PCL5e Printer Driver SHARP AR 160 200 Series PCL5e In general install the PCL6 printer driver Sometimes with old application software you may not be able to obtain proper output using the PCL6 printer driver If this is the case stop using the PCL6 printer driver an...

Page 12: ... the computer on and start Windows 95 98 2 Click the Start button point to Settings and choose Printers 7 Click the Next button If the program displays Do you want your Windows based programs to use this printer as the default printer at this time check Yes and click the Next button 8 Check Yes recommended and click the Finish button If you check No and click the Finish button the printer does not...

Page 13: ...network When the printer is directly connected to the computer choose Local printer Otherwise choose Network printer If you choose Network printer you must specify a network path or queue name Contact your network administrator for details The following steps use the example of a local printer 6 Click the Have Disk button 7 Insert the compact disc containing the printer drivers into the CD ROM dri...

Page 14: ...ion software you may not be able to obtain proper output using the PCL6 printer driver If this is the case stop using the PCL6 printer driver and install the PCL5e printer driver 9 Choose the port and click the Next button 10Change the printer name as required and click the Next button If the program displays Do you want your Windows based programs to use this printer as the default printer at thi...

Page 15: ...or printing Installing onto Windows NT 4 0 1 Turn the computer on and start Windows NT 2 Click the Start button point to Settings and choose Printers 3 When the Printers window appears double click the Add Printer icon 4 Choose My Computer or Network Printer Server and click the Next button The following steps use My Computer as an example For more information about using this printer as a network...

Page 16: ...VER 5 Check the checkbox for the port you are using and click the Next button 6 Click the Have Disk button 7 Insert the compact disc containing the printer drivers into the CD ROM drive type R English winNT and click the OK button Installing the Printer Driver ...

Page 17: ... the PCL6 printer driver Sometimes with old application software you may not be able to obtain proper output using the PCL6 printer driver If this is the case stop using the PCL6 printer driver and install the PCL5e printer driver 9 Change the printer name as required and click the Next button If the program displays Do you want your Windows based programs to use this printer as the default printe...

Page 18: ...tems install printer drivers on the appropriate systems If you are not using shared printing choose Not shared and click the Next button 11Check Yes recommended and click the Finish button If you check No and click the Finish button the printer does not print a test page after the installation The printer driver installation begins 12When the test page is printed properly click the Yes button The ...

Page 19: ...rt button point to Settings and choose Printers 2 Right click the appropriate printer and choose Properties from the menu 3 Click the Configuration tab and make print settings Windows NT 4 0 1 Click the Start button point to Settings and choose Printers 2 Right click the appropriate printer and choose Document defaults from the menu 3 Click the Configuration tab and make print settings INSTALLING ...

Page 20: ... to Connecting to a Computer page 3 and make the appropriate connections To print a document do the following 1 Make sure that the paper feed tray is loaded with paper of the required size and set the power switch to the ON position For information about suitable paper and how to load the tray refer to Types and sizes of copy paper and LOADING COPY PAPER in the Copy Function Manual 2 Switch the co...

Page 21: ...el The auto clear time elapses 60 seconds elapses when the auto clear time is disabled For more information on the auto clear time setting refer to USER PROGRAMS in the Copy Function Manual When you start printing in the preheat mode or auto power shut off mode of this machine it automatically leaves these modes and starts printing Proper printing cannot be done if the paper size specified on the ...

Page 22: ...r values offline mode Print job interruption indication offline mode Various messages indicating error conditions Indication example Indicator Lights The indicator lights show printer status as described below Indicator Light On Off Status Description ON LINE light DATA light Lit Extinguished Lit Flickering Extinguished Indicates that the printer is online and data can be transferred and printed I...

Page 23: ...nline mode the printer receives data from the computer connected to the printer In the offline mode you can use operation panel keys to make print settings Note however that you cannot make settings if the Data Remaining message is displayed Used to show setting menus on the display in sequence Used to show the setting items of the selected menu in sequence Used to change the value of any item Use...

Page 24: ...similie Expansion Kit has been installed The optional Facsimilie Expansion Kit is not available in certain areas Stopping Printing Press the LINE key The display panel shows the Data Remaining message and printing stops Restarting Printing Press the LINE key The printer switches to online mode DATA ON LINE MENU ITEM ENTER DATA ON LINE MENU ITEM ENTER Interrupting Printing ...

Page 25: ... also be set with keys of the printer operation panel for example the number of pages printed In these cases the value set in the printer driver software overrides the value set on the printer operation panel Basic Menu Setting Procedure The menus and items displayed may be different depending on the optional functions installed 1 When the printer is not in use press the LINE key to switch the pri...

Page 26: ...er Source Paper Size Orientation Emulation MENU ITEM ON LINE ITEM ITEM ITEM ITEM ITEM ITEM ITEM ITEM ITEM IP Address Subnet Mask Default Gateway ITEM ITEM ITEM I O Time Out ITEM Interface Menu Network Menu MENU Configuration Page PCL6 Font List Test Menu ITEM MENU MENU ITEM ITEM ITEM Displayed only if the optional Print Server Card is installed Page 27 Page 29 DATA LINE MENU ITEM ENTER DATA NE MEN...

Page 27: ...olio Invoice Foolscap COM 10 DL C5 Paper Size Sets the size of the paper where data will be printed If this size is different from the paper size present in the tray the size set on the operation panel takes precedence For example if B5 is set on the operation panel and A4 paper is present in the tray a B5 image will be printed on A4 paper Conversely if A4 is set on the operation panel and B5 pape...

Page 28: ...Sets the default gateway Item Setting Choice Description 1 second 60 second 999 second I O Time Out Sets I O time out If no data is received within the preset time print processing is ended Item Description Configuration Page PCL6 Font List Prints the configuration page Prints the PCL6 font list Network Menu Displayed only if the optional Print Server Card is installed Interface Menu Test Menu ...

Page 29: ... Press the MENU key to display the Network Menu 3 Press the ITEM key to display the required item This example shows setting the IP address The procedure for setting the subnet mask and default gateway is similar 4 Press the Left or Right arrow key to change Off to On DATA LINE MENU ITEM ENTER DATA ON LINE MENU ITEM ENTER DATA ON LINE MENU ITEM ENT DATA ON LINE MENU ITEM ENT Setting the Network ...

Page 30: ...r the right arrow key for more than 2 seconds scrolls quickly through the numerals Enter the leftmost digits Press the ENTER key The underline moves to the digits shown in position 2 in the illustration Enter a numeral in position 2 Press the ENTER key The underline moves to the digits shown in position 3 Enter a numeral in position 3 Press the ENTER key The underline moves to the digits shown in ...

Page 31: ...ss the LINE key to switch the printer to the offline mode 2 Press the MENU key to display the Test Menu 3 Press the ITEM key to display the required item 4 Press the ENTER key The test page prints DATA ON LINE MENU ITEM ENTER DATA ON LINE MENU ITEM ENT DATA ON LINE MENU ITEM ENT DATA NE MENU ITEM ENTER Test Printing ...

Page 32: ...r size Check that the paper conforms to the standard Refer to Types and sizes of copy paper TD cartridge or drum cartridge not installed properly Make sure that the TD cartridge or drum cartridge is installed properly Paper feed bypass tray overloaded Remove excess sheets of paper from the paper feed bypass tray Problem Remedy Probable Cause Power cord not connected Securely plug the power cord in...

Page 33: ...the printer off then on Make sure that the interface cable conforms to the standard Refer to Parallel Interface Specifications pege 36 Securely plug the interface cable into the connectors of the printer and computer page 3 Not printed Printed characters or graphics different from those on screen Garbled characters Slow printing Choose the start task bar setting and click Printers Right click the ...

Page 34: ...iptions contained in this manual assume that you are familiar with the operation of your computer and with how to send files to be printed Please use this manual along with the documentation for your computer hardware and software Your new printer has been specially designed to give you high quality trouble free printing performance The printer driver software lets the printer communicate with you...

Page 35: ...r with the operation of your computer and with how to send files to be printed Please use this manual along with the documentation for your computer hardware and software Your new printer has been specially designed to give you high quality trouble free printing performance Thank you very much for buying a SHARP laser printer This manual tells you how to set up operate and maintain your new printe...

Page 36: ...sed Bypass tray running out of paper Put paper of the appropriate size in the tray Renew the drum cartridge Renew the TD cartridge The front or side cover is open Gently close the 1 front cover and 2 side cover in that order There is an abnormal condition within the copier Clear the misfeed Remove paper from the upper tray Check Panel The Selected tray has run out of paper or open Put paper in the...

Page 37: ...the standard memory by adding 16MB 32MB 67MB memory modules in the extension DIMM slots IEEE 1284 compliant parallel interface PCL5e PCL6 PCL6 compatible 45 fonts 600x600dpi 300x300dpi selectable Smoothing allows printing at 1200dpi equivalent resolution Same as the copier speed OPTIONAL FUNCTIONS Print Server Card This optional expansion kit is not available in certain areas AR NC1D This optional...

Page 38: ...e Length 3m max Pin outs Pin numbers and signal names are listed below 1 STB 19 GND STB RET 2 DATA1 20 GND DATA1 RET 3 DATA2 21 GND DATA2 RET 4 DATA3 22 GND DATA3 RET 5 DATA4 23 GND DATA4 RET 6 DATA5 24 GND DATA5 RET 7 DATA6 25 GND DATA6 RET 8 DATA7 26 GND DATA7 RET 9 DATA8 27 GND DATA8 RET 10 ACKNLG 28 GND ACKNLG RET 11 BUSY 29 GND BUSY RET 12 PE Paper End 30 GND PE RET 13 SLTC 31 INPRM 14 AUTO L...

Page 39: ... Emulation 1 600dpi On Off Off Book Tray 2 Executive 7 25x10 5 Portrait Auto Network Menu IP Address Subnet Mask Default Gateway PS2 Menu Print PS2 Error Interface Menu I O Time Out 192 168 0 1 255 255 255 0 192 168 0 1 Off 60 sec English 8MB 24MB Installed 2 00 2 00 Size Paper Inserted A3 Foolscap 8 5x13 Folio 8 3x13 B5 PCL is a registered trademark of Hewlett Packard Corporation PostScript is a ...

Page 40: ...densed Italic SWC ABCDEabcde012345 Univers Medium Condensed Italic compatible Swiss 742 Bold Condensed Italic SWC ABCDEabcde012345 Univers Bold Condensed Italic compatible Incised 901 SWC ABCDEabcde012345 Antique Olive compatible Incised 901 Bold SWC Incised 901 Italic SWC ABCDEabcde012345 Antique Olive Bold compatible ABCDEabcde012345 Antique Olive Italic compatible Original Garamond SWC ABCDEabc...

Page 41: ...c esc s1p v0s0b16901T esc esc s1p v0s0b16901T esc esc s1p v1s0b16901T esc esc s1p v1s3b16901T esc 19M esc s1p v0s0b16686T esc 579L esc s1p v0s0b31402T esc esc s0p h0s3b4099T esc esc s0p h1s0b4099T esc esc s0p h1s3b4099T esc esc s0p h0s0b4102T esc esc s0p h0s3b4102T esc esc s0p h1s0b4102T esc esc s0p16 67h8 50v0s0b0T Original Garamond Bold SWC Garamond Halbfett compatible Original Garamond Italic S...

Page 42: ...l printer A printer that is directly connected to your computer as opposed to a remote or network printer megabyte MB A unit of information storage consisting of slightly more than a million bytes See also bit memory The capacity of a device computer printer etc to store information or the devices in which information is stored usually measured in bytes While you are working on a file with a compu...

Page 43: ...e printer driver supplies Windows with information such as descriptions of fonts and features of the installed printer Drivers have the filename extension DRV See also PCL printer driver random access memory RAM The working memory of the computer in which programs and data are temporarily stored while you use them Resetting or shutting off the computer clears all information from RAM Printing very...

Page 44: ... Menu 24 25 Memory 35 MENU key 20 21 N Network 4 27 35 Network Menu 24 26 O ON LINE key 20 21 ON LINE light 20 Operation keys 21 Operation panel 20 23 Options 35 P Parallel interface 36 Parallel interface cable 3 36 PCL compatible resident font list 38 Plug play 6 8 Portrait 25 Print quality problem 32 Print Server Card 35 Print setting options 25 Printer cable 3 36 Printer driver 5 Printer specif...

Page 45: ...AR PB8 SHARP CORPORATION PRINTED IN JAPAN 98L KS TINSE0146QSZZ ...

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