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Quick Reference Guide:  AR-M355U/M455U

Pre-Setup: Tools, Documentation, & Admonitions

Toolbox Basics

Mechanical

• Screwdriver, Phillips #2

• Screwdriver, Flat #1

• Wrench, 1.5mm Hex head

• Feeler gauges

Electrical

• Voltmeter

• ESD wrist or ankle strap

• Approved surge suppressor

• 30x lighted viewing device

Miscellaneous

• Clean, soft, lint-free cloths

• Alcohol

Special Tools & Service Documentation

Electrical/Electronic Component 

Admonitions

!

WARNING:  

Electrical hazard. 

 

Employ proper precautions when 
working with high-voltage electrical 
equipment.

CAUTION:  

Improper handling of 

electronic components can damage 
the equipment

.

Properly ground and wear an 
electro-static device (ESD) on your 
wrist or ankle when working with 
electronic modules.  Similarly, use 
anti-static bags to protect electronic 
components during storage or 
shipping.

E

S

D

Material Safety Data Sheets 

(MSDSs)*

* Download MSDSs at 

http://www.sharp-service.com

Laser Admonition

For your protection, do 
not remove protective 
covers or bypass safety 
interlocks.

2

Description

Part Number

AR-M355U/AR-M455U

, Service Manual & Circuit Diagram, 

and
Parts Guide

SM-ARC355U/ARM455U
Code: 00ZARM455UA1E

PG-ARM355U

Code: 00ZARM351UP1/    

*AR-DU3/DU4

, Duplex Unit

and
Parts Guide

SM-ARDU3/DU4/TE3

Code: 00ZARDU3//A1E

PG-ARDU3,DU4

Code: 00ZARDU4/P2

*AR-TE4

, Upper Exit Tray (Right Side)

*AR-TE5

, Exit Tray/Cabinet

N/A

*AR-D28, D27, MU2

, Paper Feed Unit (Optional Power 

Supply Unit)

SM-ARD28_A1E

Code: 00ZARD28//A1E

*AR-FN6

, Finisher

SM-ARFN6

Code: 00ZARFN6//P1/

*AR-FN7

, Saddle Stitch Finisher, 

*AR-PN1

, Punch

and
Parts Guide

SM-ARFN7, ARPN1

Code: 00ZARFN7//A1E

PG-AARFN7, ARPN1

Code: 00ZARFN7//P2/

*AR-MS1

, Mail-bin Stacker

And
Parts Guide

SM-ARMS1

Code: 00ZARMS1//A1E

PG-ARMS1

Code: 00ZARMS1//P2/

Product Code

Description

MSDS 

No.

AR-455MT

Toner cartridge 
(Black)

F-01331

AR-455MD

Developer (Black)

F-31331

AR-455DR

Drum

n/a

Summary of Contents for AR-M355U

Page 1: ...nto a single sheet of paper 9 Carbon Copy Print mode1 9 IP MAC Address Filtering secure NIC card 1 9 LDAP support with optional Network Scanner Expansion Kit1 9 Standard IEEE 1284 and USB 2 0 ports RJ 45 10 100 BaseT1 1 Requires PCL6 Network Printing Expansion Kit Scan2 Technology The new technology enables users to scan both sides of a 2 sided document in one pass auto duplex documents on paper s...

Page 2: ... shipping E S D Material Safety Data Sheets MSDSs Download MSDSs at http www sharp service com Laser Admonition For your protection do not remove protective covers or bypass safety interlocks 2 Description Part Number AR M355U AR M455U Service Manual Circuit Diagram and Parts Guide SM ARC355U ARM455U Code 00ZARM455UA1E PG ARM355U Code 00ZARM351UP1 AR DU3 DU4 Duplex Unit and Parts Guide SM ARDU3 DU...

Page 3: ...55U Host Machine Package A B or C Necessary options Any one of the stand MPD 2000 sheet paper drawer AR D28 the stand 3x 500 sheet paper drawer AR D27 or the multi purpose drawer AR MU Any one of the upper exit tray extensions AR TE3 AR TE4 or AR TE5 the finisher AR FN6 the mail bin stacker AR MS1 AR EF3 AR RK2 3 ...

Page 4: ...rations Package A Package B Package C Base Machine Base Machine Base Machine AR EF3 Scanner AR EF3 Scanner AR EF3 Scanner AR RK2 Scanner Rack AR RK2 Scanner Rack AR RK2 Scanner Rack 2500 Sheet Paper Desk 1500 Sheet Paper Desk 500 Sheet Multi Purpose Drawer AR 45ABD Cabinet ...

Page 5: ...ng a main code with the 10 key START key ON 3 Entering a sub code with the 10 key START key ON 4 Select an item with the scroll key and the item key 5 The machine enters the mode corresponding to the selected item a Press START key or EXECUTE key to start the simulation operation b To cancel the current simulation mode or to change the main code or the sub code press the user setup key Canceling t...

Page 6: ...ate jogger stop position in the finisher paper width direction The adjustment is made by changing the alignment plate home position in the paper width direction by software 10 Console finisher AR FN7 adjustment 20 Used to check the mail bin stacker sensor 21 Used to check the operations of the mail bin stacker loads 4 2 Used to check the operations of the sensors and detectors in the paper feed se...

Page 7: ...l the PF troubles when the copy inhibit command from the host computer is received 21 1 Used to set the maintenance cycle 22 1 Used to check the print count value in each section an each operation mode Used to check the maintenance timing 2 Used to check the total numbers of misfeed and troubles When the number of misfeed is considerably great it is judged as necessary for repair The misfeed rate ...

Page 8: ...mber of prints of each paper feed section 3 Used to clear the number of use of the finisher SPF and the scan reading unit 4 Used to reset the maintenance counter 5 Used to reset the developer counter The developer counter of the DV unit which is installed is reset 6 Used to reset the copy counter 7 Used to clear the OPC drum counter Perform this simulation when the OPC drum is replaced 9 Used clea...

Page 9: ...es occur continuously 38 Used to set CONTINUE STOP of printing when maintenance timing is over and the count value reaches 110 of replacement timing life 41 Used to set the automatic magnification ratio selection AMS in the pamphlet mode 50 Black White reverse YES NO setting 52 Used to set whether non print paper insertion paper cover paper blank image print paper is counted up or not 68 Used to s...

Page 10: ...orming section correction process correction result corrected main charger grid voltage the developing bias voltage and the laser power voltage in each print mode This simulation allows to check that correction is performed normally or not 14 Used to check the output level of the temperature sensor and the humidity sensor 46 2 Used to adjust the copy density in all the copy modes Auto Text Text Ph...

Page 11: ...st the gamma density gradient in the copy mode 19 Used to set the auto mode operation specifications in ach mode copy scan FAX 20 Used to adjust the copy density correction into eh SPF copy mode for the document table copy mode The adjustment is made so that the copy density becomes the same as that of the document table copy mode 21 Used to adjust the scanner exposure level in all the scanner mod...

Page 12: ...sition and void area image loss on print paper in the copy mode The similar adjustment can e performed with SIM 50 7 simple method SPF mode 7 Used to adjust the copy image position and void area image loss on print prepare in the copy mode The similar adjustment can be performed with SIM 50 6 SPF mode 10 Used to adjust the print image off center position Adjusted separately for each paper feed sec...

Page 13: ...the hard disk read write Only in the model with a disk installed Partial check 3 Used to check the operations of the hard disk read write All areas check 6 Used to check the operations of the hard disk The self diag operation of the SMART function I executed 7 Used to check the operation soft the hard disk The result of the self diag operation of the SMART function is printed out 8 Used to format ...

Page 14: ...forgotten Only when FAX is installed 7 Used to print the mage memory data memory send receive Only when FAX is installed 8 Used to check the output operation of various sound signals of FAX Used to check the operation of the sound output IC Send level Max Only when FAX is installed 9 Used to check the output operation of various sound signals of FAX Used to check the operation of the sound output ...

Page 15: ...the operation Only when FAX is installed 18 Used to check the dial signal DTMF output in the FAX tone dial mode An output is sent at the send level set by the soft switch Used to check the operation Only when FAX is installed 19 Used to back up the HDD data into the Flash memory optional FAX expansion memory AR MM9 Only when FAX is installed 20 Used to read the back up data by SIM 66 19 to the SRA...

Page 16: ...y when FAX is installed 33 Used to check the signal BUSY TONE CNG CED FNET DTMF detection Only when FAX is installed 34 Used to measure the communication time of test image data Only when FAX is installed 35 Modem program rewriting Only when FAX is installed Not used in the market For development 36 Used to check interface between MFPC controller and MDMC Check of the data line or the command line...

Page 17: ...AR 455MT MSDS No F 01331 Developer Black Developer Developer Net weight 500 g x 10 1000K 100K x 10 AR 455MD MSDS No F 31331 Drum OPC drum x 1 200K AR 455DR No MSDS required Quick Reference Guide AR M355U M455U Supplies Note 1 The other maintenance parts which are not listed above are registered as service parts 17 Supply System Table ...

Page 18: ...ide seal F x 1 DV side seal R x 1 Upper heat roller x 1 Fusing separation pawl Upper x 4 Lower heat roller x 1 Fusing separation pawl Lower x 2 Cleaning Roller x 1 Bearing x 2 200K AR 455KA1 1 Screen grid charging plate and MC cleaner unit are included Staple cartridge Staple cartridge x 3 3000 times x 3 AR SC1 Cartridge for AR FN4 Common with cartridge for AR FN6 Staple cartridge Staple cartridge...

Page 19: ...eeds PPM 19 Paper Size AR M355N AR M455N A4 8 5 x 11 35ppm 31ppm 45ppm 40ppm A4R 8 5 x 11 R 25ppm 30ppm A5R 5 5 x 8 5 R Invoice R 35ppm 45ppm B5 35ppm 45ppm B5R Executive R 25ppm 30ppm A3 11 x 17 17ppm 20ppm 8K 17ppm 20ppm 16K 35ppm 45ppm Paper feed from Manual Bypass Tray ...

Page 20: ...m or less Rear Edge 5mm or less Image Loss Normal 5mm or less External Dimensions W x D x H Occupied Space Dimensions W x D Weight Engine Desk Rack DSPF 826 x 665 x 1127mm 32 5 x 26 2 x 44 4 including automatic document feeder 963 x 665mm 37 9 x 26 2 including automatic document feeder Approximately 38 9kg 85 8 lbs Approximately 32 9kg 72 6 lbs Approximately 7 4kg 16 lbs Approximately 2lkg 46 lbs ...

Page 21: ...this machine Doing so may result in personal injury or damage to the machine Since this machine is heavy it is recommended that it be moved by more than one person to prevent injury When connecting this machine to a computer be sure to first turn both the computer and the machine off Do not throw toner or a toner cartridge into fire Toner may be spattered causing a burn Store toner or toner cartri...

Page 22: ...ville Drive Romeoville IL 60446 Description Part Number Price Rank Scanner Control PWB CPWBX1635DS51 BV MFP Control PWB CPLTM6464FC53 CU PCU PWB CPWBX1637DS56 BX Important When returning the MFP Control PWB or Scanner Control PWB be sure to remove the EEPROMs from the PWBs and install them on the new PWBs that you receive The EEPROM contains machine settings and most importantly the machine serial...

Page 23: ... Operation PPM Standby Operation 184 75wh 1440wh 80 W 184 W 0 1 5 0 dB 6 8 dB AR M455U Maximum Power Consumption Watts Ozone Peak Operating Noise Standby Operation Standby Operation PPM Standby Operation 223 25wh 1440wh 95 W 223 W 0 1 5 0 dB 6 8 dB AR M355U AR M455U Except for Taiwan 1440W 1440W Taiwan 1550W 1550W Max Power Consumption 220V 1850W 1850W Power Consumption ...

Page 24: ... Procedure 2 Using the CN6 of the Controller PWB to Write ROMs Individually After choosing the applicable procedure make sure you have the necessary items on hand for upgrading as listed under Preparation Preparation The following items are required to perform an update procedure Host machine with operating ROM in it Windows Personal computer operating in MS DOS mode with a USB or parallel port US...

Page 25: ...s the DIP switches See illustration Note There are two DIP switches on the Controller the Diag Mode Switch on the left and the Write Protect Switch on the right The switches are set to the Protect mode switches are in the Up position during normal operation Protect mode is the default In order to write to the ROM the switches must be changed to the down position Diag Mode This releases the write p...

Page 26: ...ble or USB cable 5 Power ON the PC 6 Power ON the machine to be updated Update Procedures 2 Press the Job status key a few times to display the following windows Note If using File2PRN EXE select the connection type USB or parallel with the Up Down select key 3 Press the START key and the following window is displayed Note 1 The LED flashes and the display is changed sequentially as shown below wh...

Page 27: ...then press the Up Down key to make certain there is no Result NG for each ROM Note 3 On machines that do not have a FAX installed when the collective files are updated the display is Result NG Result NG is displayed in this instance for FAX In all other Result NG displays see the section titled Troubleshooting Result NG 4 Reboot the machine Use the Up Down key on window 1 to verify that the versio...

Page 28: ...troller PWB 3 Make certain the scanner unit is connected to the machine 4 When a FAX is installed make certain the FAX unit is connected to the machine 5 Connect the PC and Controller PWB with the Centronics cable or USB cable 6 Power ON the PC 7 Power ON the machine to be updated Update Procedures 8 When the machine is booted the following display is shown 9 Press the MENU key a few times to disp...

Page 29: ... is inserted and press the OK key Note The LED flashes and the display is changed sequentially as shown below Wait several minutes until Result OK displays A13 After turning OFF the power replace the newly written ROM with the ROM of the specified slot of the PWB 14 Power ON and reboot the machine Use the Up Down key on window 1 to verify that the version of the updated software has been updated c...

Page 30: ... and retry updating Event The FAX cable is not connected The FAX is NG Writing cannot occur Action Connect the cable properly and retry writing 30 Troubleshooting Result NG cont d Event In rare cases the ROM is broken down Action Check the ROM and retry writing If the trouble remains replace the ROM Turning Off the Power During Update When the power is turned OFF during the update process though t...

Page 31: ... version is displayed as BootMode Turn OFF the power and retry the update procedure of Procedure 2 At that time be sure to set the dip switches properly After updating again if the result is still NG replace the ROMs with the spar one of the PCU and the scanner ROM and perform the update procedure for the replaced ROMs 2 When the key operation is invalid Turn OFF the power and replace the ROMs wit...

Page 32: ...iles and type Fcopy file name and the transfer occurs Note In the following example the SFU file is in the C ROM directory and it is transferred File Transfer by File2PRN EXE 1 Set the machine to which the files are to be transferred as a printer The connection types as a printer are parallel port network and USB Note An IP address setting is required for transfer by the network connection 2 Execu...

Page 33: ...an USB 2 Boot the machine in the diag mode conforming to the normal ROM update procedures 3 Connect the PC and the machine with the USB cable 4 The PC system detects a new hardware by Plug Play function 5 The driver of SHARP AR M455N is automatically installed Note The model name is displayed as SHARP AR M455N regardless of the actual model name 6 Follow the normal ROM update procedures to bring t...

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