10
11
www.lakeland.co.uk
Freephone: 0800 862 0453
fig. 17
fig. 18
Care of Your Steam Mop - cont’d
Troubleshooting Guide
40°
PROBLEM
POSSIBLE REASONS & SOLUTIONS
The
Pro
Sonic Steam
®
Mop will not
turn-on.
Your Steam Mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
If your unit still does not work, give us a call at:
Freephone 0800 862 0453
.
The unit will not
make steam.
Is there water in the water tank? If not, add water to your Steam Mop
following instructions on page 4.
If the unit still doesn’t make steam, follow the decalcification instructions on
page 10.
Cannot select steam
setting/flashing blue
light remains on.
If you have already plugged in your unit, unplug and try a different outlet.
This may reset the standby mode.
Add water to the tank and press the STEAM button to select a steam setting.
If your unit still does not work, give us a call at:
Freephone 0800 862 0453
.
The
Pro Sonic Steam
®
Mop leaves
water on the floor.
Check to see if your Sonic Lift
™
cleaning pad is soaked through. We recommend
you unplug the Steam Mop and change the Sonic Lift
™
cleaning pad.
Make sure the Sonic Lift
™
cleaning pad is attached correctly.
For optimal cleaning performance pads may be need to be washed up to
three (3) times.
The
Pro Sonic
Steam
®
Mop left a
white spot on the floor.
Do not leave your Steam Mop on the floor with a damp or wet cleaning pad.
If you’re using tap water we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy,
streaky or spotty after
steaming.
The Sonic Lift
™
cleaning pad might be dirty. Change the cleaning pad.
If you washed the Sonic Lift
™
cleaning pad with powder detergent, then it
may be damaged and require replacement.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled
water.
This might be leftover from past cleaners used on the floor surface. Use the
Pro Sonic Steam Pocket
®
Mop
a few more times and see if the leftover
cloudiness is removed. If this does not work, we suggest rinsing the floor
with water, letting it dry, and then steam mopping again with a clean pad.
One or more rinses generally removes the residue. A more stubborn case may
require you to rinse the floor with a mix of one part vinegar and two parts
water.
For optimal cleaning performance pads may be need to be washed up to
three (3) times.
The
Pro Sonic
Steam
®
Mop is hard to
push.
Make sure the Sonic Lift
™
cleaning pad is attached correctly.
Check to see if the Sonic Lift
™
cleaning pad is excessively dirty.
Check to see if the Sonic Lift
™
cleaning pad is excessively wet. If it is, change
to a dry cleaning pad.
CARE OF YOUR CLEANING PAD
NOTE:
For optimal cleaning performance
pads may be need to be washed up to
three (3) times.
1
We recommend washing your
Sonic Lift
™
cleaning pads separately from other fabrics
to avoid picking up lint
.
Only use liquid
detergent (no powder detergent). Do
not use any fabric softeners or bleach
.
Air dry or use low dryer setting.
(
fig. 17
)
2
If there are loose threads on the cleaning
pad carefully cut the thread with scissors.
Do not pull on them or cut at the base
.
(
fig. 18
)
IMPORTANT
:
The cleaning pad may be
very hot from the steam. Use caution when
removing. Let the unit cool for 2-3 minutes
before removing the cleaning pad.
AVOIDING DECALCIFICATION IN YOUR
STEAM MOP
Calcium and mineral deposits can build up
and impact the performance of your Steam
Mop over time. To extend the life of your
product we recommend that you use distilled
water.
