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www.sharkninjamanuals.com
Trouble Shooting
PROBLEM
POSSIBLE REASONS & SOLUTIONS
The Light & Easy
™
Steam Mop
will not turn-on.
Your steam mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
Light & Easy
™
Steam Mop will
not make steam.
Is there water in the water tank? If not, add water to your steam mop following
instructions on page 7.
Light & Easy
™
Steam Mop
leaves water on the floor.
Check to see if your cleaning pad is too wet. We recommend you unplug the
steam mop and change the cleaning pad.
Make sure the cleaning pad is attached correctly.
Light & Easy
™
Steam Mop left
white spot on the floor.
Do not leave your steam mop on the floor with a damp or wet cleaning pad.
If you’re using tap water, we recommend switching to distilled water.
Make sure the cap is secured on the water tank.
Floors are cloudy, streaky or
spotty after steaming.
The cleaning pad might be dirty. Change the cleaning pad.
If you washed the cleaning pad with powder detergent, then your pad could be
damaged and require replacement.
This could also be an indication of prior soap or grease residue that has
accumulated on the floor. As our steam mops use only a small amount of
water, it may not be wet enough to rinse off the accumulation that the steam
is bringing to the surface. We suggest rinsing the floor with nothing but water,
letting it dry, and then steam mopping again with a clean pad. One or more
rinses generally removes the residue.
A more stubborn case may require you to rinse the floor with a mix of one part
vinegar and two parts water.
Light & Easy
™
Steam Mop is
hard to push.
Make sure the steam pad is attached correctly.
Check to see if the cleaning pad is excessively dirty.
Replace if the pad is too
dirty or wet.
